Jan 2, 2018, 8:58 am
Last edit by: ChrisFlyer66
This is the thread for 2018. The previous discussion can be found here.
When reporting/posting here please give as many details as you can or you will be asked for it anyways. Copy and paste the text below and alter as needed.
1. SHUTdn by Bank, Credit Card info. (@m3x, chs3 ,c1t1 and brcl@y)
2. Length of account before closure and CL?
3. Average monthly account balance checking and savings?
4. Volume of ms per month and how many months?
5. Cycle CL?
6. Did you BP using both options?
- BP by issuing bank (@m3x, chs3, c1t1 and brcl@y)
- BP by Vis/MC
7. Did you spell out the bank's full name in an internet forum?
When reporting/posting here please give as many details as you can or you will be asked for it anyways. Copy and paste the text below and alter as needed.
1. SHUTdn by Bank, Credit Card info. (@m3x, chs3 ,c1t1 and brcl@y)
2. Length of account before closure and CL?
3. Average monthly account balance checking and savings?
4. Volume of ms per month and how many months?
5. Cycle CL?
6. Did you BP using both options?
- BP by issuing bank (@m3x, chs3, c1t1 and brcl@y)
- BP by Vis/MC
7. Did you spell out the bank's full name in an internet forum?
2018 Shutdown Thread
Apr 7, 2018, 4:15 pm
#151
Join Date: Aug 2009
Posts: 662
pretty much. I stopped Msing on the card and was using only using the card for normal spend. I don't think I'll be able to speak with anyone to dispute the closing of the account. I may try calling on a weekday.
Apr 7, 2018, 4:22 pm
#152
Join Date: Jul 2016
Location: NY
Posts: 523
Could've been the cycling, too. Doing 3x+ your limit each month may have caught some eyes. Were all your Barclay cards shut down?
Apr 7, 2018, 5:23 pm
#157
Join Date: Aug 2009
Posts: 662
This is a wake up call. Time to scale back msing on chase cards.
Apr 7, 2018, 5:47 pm
#158
Join Date: Apr 2010
Posts: 137
Just to quickly share my experience with a Chase shutdown. In Feb, my BOA checking account was fraudulently used to send a PayPal payment. So BOA froze my account and opened a new one. It just so happened that I had a payment scheduled for a Chase account and since that account was frozen the payment was returned. I thought no big deal and made the payment the following day from the new account. Fast forward to the next week and I was using my Freedom Apple Pay for the 1st quarter bonus. I successfully bought two VGCs and when I tried to buy my third in two days my card was declined. Thinking it was a fraud alert I called and was informed all my cards were frozen and my relationship was under review. Two days later Apple Pay pushed a message that my cards were not available. I called CS and was finally transferred to Chase Fraud Services or something like that. The woman there was friendly and asked about the returned payment and GCM purchases on my BA card. She didn't seem too concerned and said NOT to shred my cards as she submitted a request to reopen my accounts. Three days later I got a call from an extremely rude and arrogant Chase representative that said ALL my cards are closed and there was no option for reconsideration and that was the final decision. He admitted that the returned payment was an initial flag and then making VGC purchases caused a manual review (which obviously puts human eyes on the accounts). I had been a Chase customer for over 12 years, had nearly all everyday spend on Chase cards and nothing crazy with MS. I would max the Freedom on half the quarters. I did MS $20K on my BA card spread over a year. I did MS on my Ink cards but pretty far below the max. They claimed it was the number of recent accounts (ok, I was doing 12 new CC accounts the past two years each). They didn't care my FICO is over 800, never a late payment, never a missed payment, debt free aside from a mortgage. The rep was downright rude. I guess he figures I am no longer a Chase customer because of his decision so who is going to listen to my complaint. So thanks to some criminal using my BOA account I lost all my Chase accounts. They did give me 30 days to use my UR points.
how would chase knew your VGC purchase? They do not get L3 information unlike AmEx?
was it based on amount?
Once the compliance department make the decision to close accounts. Nothing can be done by anybody. Not even executive office.
check if you can get grace period to use your rewards / cash-back / points.
Apr 7, 2018, 6:05 pm
#159
Join Date: Mar 2011
Location: SAN
Programs: Delta Gold. Hilton Diamond. Hyatt Explorist.
Posts: 1,674
Apr 8, 2018, 1:16 am
#161
Join Date: Nov 2015
Programs: DL, Marriott & IHG Platty; HH Diamonte
Posts: 861
Tbh, I just don't understand the churn and burn mentality so many have on this forum. It affects everyone and decreases the longevity of this adventure.
Apr 8, 2018, 6:54 am
#162
Join Date: Oct 2009
Location: Land of the parrots and parrotheads
Programs: Several dozen
Posts: 4,820
The tragedy of the town common is an old story that has long played in the MS theater. For every slow moving gekko who uses camouflage and ambushes his prey, you have a flamboyant Gordon Gekko who thinks greed is right, greed works.
As reptile keepers and breeders have noted "Your typical pet RAT, provided it is fully grown, can kill any lizard up to its own size, if it wants to." In a world infested with RATs, it is far safer to be a camouflaged gekko than a flamboyant Gordon Gekko who becomes RAT chow.
As reptile keepers and breeders have noted "Your typical pet RAT, provided it is fully grown, can kill any lizard up to its own size, if it wants to." In a world infested with RATs, it is far safer to be a camouflaged gekko than a flamboyant Gordon Gekko who becomes RAT chow.
Apr 11, 2018, 10:49 am
#163
Join Date: Jul 2014
Posts: 369
I understand it. I think the funnest thing about this game is coming up with somenthing new. I might go slow and easy on something I do not see anyone else doing it. Once I see it posted on a major site (here) or blog, I also push to the limit.
Apr 11, 2018, 1:32 pm
#164
Join Date: Aug 2017
Posts: 106
I don't think the vast majority of people think of that as churn and burn entire banking relationships altogether.
Apr 16, 2018, 7:34 pm
#165
Join Date: Apr 2018
Posts: 9
Just to quickly share my experience with a Chase shutdown. In Feb, my BOA checking account was fraudulently used to send a PayPal payment. So BOA froze my account and opened a new one. It just so happened that I had a payment scheduled for a Chase account and since that account was frozen the payment was returned. I thought no big deal and made the payment the following day from the new account. Fast forward to the next week and I was using my Freedom Apple Pay for the 1st quarter bonus. I successfully bought two VGCs and when I tried to buy my third in two days my card was declined. Thinking it was a fraud alert I called and was informed all my cards were frozen and my relationship was under review. Two days later Apple Pay pushed a message that my cards were not available. I called CS and was finally transferred to Chase Fraud Services or something like that. The woman there was friendly and asked about the returned payment and GCM purchases on my BA card. She didn't seem too concerned and said NOT to shred my cards as she submitted a request to reopen my accounts. Three days later I got a call from an extremely rude and arrogant Chase representative that said ALL my cards are closed and there was no option for reconsideration and that was the final decision. He admitted that the returned payment was an initial flag and then making VGC purchases caused a manual review (which obviously puts human eyes on the accounts). I had been a Chase customer for over 12 years, had nearly all everyday spend on Chase cards and nothing crazy with MS. I would max the Freedom on half the quarters. I did MS $20K on my BA card spread over a year. I did MS on my Ink cards but pretty far below the max. They claimed it was the number of recent accounts (ok, I was doing 12 new CC accounts the past two years each). They didn't care my FICO is over 800, never a late payment, never a missed payment, debt free aside from a mortgage. The rep was downright rude. I guess he figures I am no longer a Chase customer because of his decision so who is going to listen to my complaint. So thanks to some criminal using my BOA account I lost all my Chase accounts. They did give me 30 days to use my UR points.