Feb 27, 2017, 10:26 pm
Last edit by: ChrisFlyer66
THIS IS A WIKI TO AN OLD THREAD THAT IS NO LONGER BEING MAINTAINED!
This is a new thread for 2017. The previous discussion can be found here.
The new thread for 2018 is here.
DETAILS:
Bill Pay cannot be done at a regular register. BP must be done at Customer Service/Returns or at the Money Center in stores that have it.
WM offers two BP services: CheckFreePAY and MoneyGram. The cashier can initiate CheckFreePAY by selecting Money Services followed by Bill Pay on the register for a fee of $1-1.88. Moneygram is $4.99.
ONLY 4 successful debit card swipes can pay for a transaction. ONLY 5 payments per 16 digit account number per rolling 30 days.
CheckFreePay (800) 676-6148. - Look up payments using CC number and time of transaction
Standard BP- Once your CFP account is set up, you can add CC. When you want to BP give them your phone# to look up your account under Money Services. They often get confused and think you want MG, but just say it is under Money Services. Make sure you get 2 receipts, one from WM and a small one from CFP showing the CC# and Biller name you paid.
WM App - The Money Services works in express lane for BP, but has issues making 2 or more payments in a row. Make one BP, then come back or do another trans, then another BP to avoid issues. Make sure you get a BP receipt in the app and it shows the BP info and the CC you paid before leaving the store.
Some tips: If you don't get a receipt and they have to print you one, make sure the CC you paid appears on the printed receipt. If not on receipt, call CFP with the manager to verify there is no payment processing. They can cancel any transactions and pay you in cash right away. If they cancel the transaction and their cash drawer opens, that means they should pay you in cash, if it doesn't open, the money will probably return to your cards. Not sure what happens on the same day? Watch their drawer when they cancel the transaction to see if it opens. If they say the money will return to your DC, make sure to write down the managers name in case it doesn't.
BUSINESS DAY transaction completion time is 18:59:59 EST (Holidays change post day)
--------------------------------------------------------------
:-:VISA and MC
If your particular card isn't on the list below, try "VISA" or "MASTERCARD."
"VISA" and "MASTERCARD" payee can no longer be found by search at some stores. If the employee can no longer find "VISA" or "MASTERCARD" by searching in CheckFreePAY, then you cannot pay either, end of story.
Following do not work:
$1.88 next day.
$1.88 next day.
:-:Issuing Bank
Discover - Use for all Discover network cards
$1.50 next day, $1.00 three days.
American Express AMEX cards(SPG, BC, BCE, BCP, etc) cannot be paid through CheckFreePAY. Some AMEX cards issued by other banks can be paid.
AMEX cards(SPG, BC, BCE, BCP, etc) can be paid using MoneyGram for $4.99
Barclay Listed under barclay - need biller zip - $1.50 next day, $1.00 three days
Bank of America Credit Cards - Use for BoA-issued and FIA-issued cards; will not work for BofA Small Business cards.
$1.50 next day, $1.00 three days. (Will require a ZIP but apparently yours will work as well as theirs, which is 19886)[INDENT]Works:
$1.50 next day.
$1.50 next day, $1.00 three days.
$1.50 next day, $1.00 three days.
For money order questions, check the following threads and their wiki posts:
This is a new thread for 2017. The previous discussion can be found here.
The new thread for 2018 is here.
DETAILS:
Bill Pay cannot be done at a regular register. BP must be done at Customer Service/Returns or at the Money Center in stores that have it.
WM offers two BP services: CheckFreePAY and MoneyGram. The cashier can initiate CheckFreePAY by selecting Money Services followed by Bill Pay on the register for a fee of $1-1.88. Moneygram is $4.99.
ONLY 4 successful debit card swipes can pay for a transaction. ONLY 5 payments per 16 digit account number per rolling 30 days.
CheckFreePay (800) 676-6148. - Look up payments using CC number and time of transaction
Standard BP- Once your CFP account is set up, you can add CC. When you want to BP give them your phone# to look up your account under Money Services. They often get confused and think you want MG, but just say it is under Money Services. Make sure you get 2 receipts, one from WM and a small one from CFP showing the CC# and Biller name you paid.
WM App - The Money Services works in express lane for BP, but has issues making 2 or more payments in a row. Make one BP, then come back or do another trans, then another BP to avoid issues. Make sure you get a BP receipt in the app and it shows the BP info and the CC you paid before leaving the store.
Some tips: If you don't get a receipt and they have to print you one, make sure the CC you paid appears on the printed receipt. If not on receipt, call CFP with the manager to verify there is no payment processing. They can cancel any transactions and pay you in cash right away. If they cancel the transaction and their cash drawer opens, that means they should pay you in cash, if it doesn't open, the money will probably return to your cards. Not sure what happens on the same day? Watch their drawer when they cancel the transaction to see if it opens. If they say the money will return to your DC, make sure to write down the managers name in case it doesn't.
BUSINESS DAY transaction completion time is 18:59:59 EST (Holidays change post day)
Friday after 06:59PM EST, until Monday BEFORE 07:00PM EST arrives Tuesday
Tuesday BEFORE 7:00PM arrives Wednesday
Wednesday BEFORE 07:00PM arrives Thursday
Thursday BEFORE 07:00PM arrives Friday
Friday BEFORE 07:00PM arrives Monday
But when a next-day payment will post and be visible depends upon the CC issuer.Tuesday BEFORE 7:00PM arrives Wednesday
Wednesday BEFORE 07:00PM arrives Thursday
Thursday BEFORE 07:00PM arrives Friday
Friday BEFORE 07:00PM arrives Monday
--------------------------------------------------------------
:-:VISA and MC
If your particular card isn't on the list below, try "VISA" or "MASTERCARD."
"VISA" and "MASTERCARD" payee can no longer be found by search at some stores. If the employee can no longer find "VISA" or "MASTERCARD" by searching in CheckFreePAY, then you cannot pay either, end of story.
Following do not work:
Any and all Vanilla VISA, Vanilla MC, and OneVanilla VISA.
Glimcher VISA
MASTERCARDGlimcher VISA
$1.88 next day.
Works:
VISABank of America Cash Rewards Business MC
Barclay (Arrival, US Airways) MC - Posts at 11PM EST, credit available 1AM EST
Chase Business Ink Bold MC
Citi AAdvantage (Platinum Select, Executive, Business) MC - Posts at 3AM EST (+1 day)
Citi ThankYou Preferred MC
CitiBusiness Platinum Select MC
Does not work:Barclay (Arrival, US Airways) MC - Posts at 11PM EST, credit available 1AM EST
Chase Business Ink Bold MC
Citi AAdvantage (Platinum Select, Executive, Business) MC - Posts at 3AM EST (+1 day)
Citi ThankYou Preferred MC
CitiBusiness Platinum Select MC
Barclay Business US Airways MC - NOT PAYABLE - tried 2x
$1.88 next day.
Works:
----------------------------------------------------------------------------------------Barclay Priceline VS
Chase (Amazon, Freedom, Sapphire Preferred, United, Slate) VS - Posts at 10PM EST
Chase Business Ink Bold VS
Citi (AAdvantage, Dividend, ThankYou Preferred) VS
FIA Fidelity VS
PNC CashBuilder VS
US Bank (Cash+, Club Carlson, Flexperks) VS
Wells Fargo Cashback VS
Does not work:Chase (Amazon, Freedom, Sapphire Preferred, United, Slate) VS - Posts at 10PM EST
Chase Business Ink Bold VS
Citi (AAdvantage, Dividend, ThankYou Preferred) VS
FIA Fidelity VS
PNC CashBuilder VS
US Bank (Cash+, Club Carlson, Flexperks) VS
Wells Fargo Cashback VS
TD Bank VS - [Source]
Alliant Credit Union Cashback Visa Signature
Alliant Credit Union Cashback Visa Signature
:-:Issuing Bank
Discover - Use for all Discover network cards
$1.50 next day, $1.00 three days.
American Express AMEX cards(SPG, BC, BCE, BCP, etc) cannot be paid through CheckFreePAY. Some AMEX cards issued by other banks can be paid.
AMEX cards(SPG, BC, BCE, BCP, etc) can be paid using MoneyGram for $4.99
Barclay Listed under barclay - need biller zip - $1.50 next day, $1.00 three days
Bank of America Credit Cards - Use for BoA-issued and FIA-issued cards; will not work for BofA Small Business cards.
$1.50 next day, $1.00 three days. (Will require a ZIP but apparently yours will work as well as theirs, which is 19886)[INDENT]Works:
FIA Fidelity VS & MC
BoA Alaska Airlines Visa
Does not work: Capital OneBoA Alaska Airlines Visa
$1.50 next day.
Personal and business CCs
Citibank American Express - Use for Citi-issued AMEX cards$1.50 next day, $1.00 three days.
Citi AAdvantage AMEX
PNC Bank - Use for PNC-issued Visa network cards$1.50 next day, $1.00 three days.
PNC CashBuilder VS
Warning: Some users have reported being shutdown for using bill pay services.For money order questions, check the following threads and their wiki posts:
Billpay at Walmart(2017)
Dec 16, 2017, 2:18 pm
#406
Join Date: Oct 2015
Posts: 116
Did 3 payments last Dec 13 and only 2 posted, called CFP this morning and there was no record of any payment (Using my acc #), went to wally and as usual, they denied it and told me to call 1800-wally because I used the wally app and they have nothing to do with it, right there I told the floor manager, I used a wally service and paid using a wally app, so this is a wally problem and they needed to resolve it, spoke with the cash office and she will look into it Monday because the weekend and i will get a call from her with an update.
All i got from that payment was the wally receipt and not the CFP NV Reference number, this should be under Transaction Details, does anyone found out where to find those transactions?, I only have the last 5.
All i got from that payment was the wally receipt and not the CFP NV Reference number, this should be under Transaction Details, does anyone found out where to find those transactions?, I only have the last 5.
Dec 16, 2017, 2:55 pm
#407
Join Date: Oct 2013
Posts: 483
Lesson learned- If you don't see the cc on the BP receipt, get a refund right away.
Dec 18, 2017, 4:55 am
#408
Join Date: Dec 2010
Posts: 1,516
Wow, that was quick. I wish in my case the manager would be understanding. I hope when I come back to WM later this week they wouldn't create more problems.
Dec 19, 2017, 9:54 am
#409
Join Date: Aug 2004
Location: SAT
Programs: AA EXP BA Gold, TK Gold, Hyatt Globalist, Hilton Diamond, AS 100K, QR PLT, SAS Gold, IHG Spire, AMR
Posts: 5,898
That happend to me too with an MO on Sunday. Got the refund in cash within 20 mins.
Dec 19, 2017, 6:51 pm
#410
Join Date: Jul 2016
Location: NY
Posts: 523
I think I figured out a temporary solution to the freezing second transaction. I make the first payment, then I do a MO transaction. While the MO transaction is in progress, I enter the second BP on the phone. The second BP then goes through without a hitch.
Dec 19, 2017, 7:25 pm
#411
Join Date: Sep 2014
Posts: 1,837
I wonder if it will have the same results as what you did
Dec 19, 2017, 7:52 pm
#412
Join Date: Feb 2016
Posts: 826
If the BP didn't post to your CC, in that case the money shouldn't have debited from the VGC?? can you confirm this? Otherwise there is a lot of risk. Let's say you make a BP and assume that it's going to post and then it doesn't post. The money is already gone from the debit card. I think they have checks and balances when you are making payment etc and this should not happen.
Dec 19, 2017, 7:57 pm
#413
Join Date: Sep 2014
Posts: 1,837
If the BP didn't post to your CC, in that case the money shouldn't have debited from the VGC?? can you confirm this? Otherwise there is a lot of risk. Let's say you make a BP and assume that it's going to post and then it doesn't post. The money is already gone from the debit card. I think they have checks and balances when you are making payment etc and this should not happen.
Dec 21, 2017, 7:17 am
#417
Join Date: Oct 2014
Posts: 71
I keep getting a Oops, system problems" error message when trying to pay BBVA/Compass. I "think" it's because I'm using Amex 15 digit? Has anyone successfully paid BBVA using the app?
Dec 21, 2017, 9:43 am
#418
Join Date: Nov 2015
Posts: 559
lots of bill pay failure are a big concern.
Dec 21, 2017, 4:42 pm
#419
Join Date: Oct 2015
Posts: 116
Did 3 payments last Dec 13 and only 2 posted, called CFP this morning and there was no record of any payment (Using my acc #), went to wally and as usual, they denied it and told me to call 1800-wally because I used the wally app and they have nothing to do with it, right there I told the floor manager, I used a wally service and paid using a wally app, so this is a wally problem and they needed to resolve it, spoke with the cash office and she will look into it Monday because the weekend and i will get a call from her with an update.
All i got from that payment was the wally receipt and not the CFP NV Reference number, this should be under Transaction Details, does anyone found out where to find those transactions?, I only have the last 5.
All i got from that payment was the wally receipt and not the CFP NV Reference number, this should be under Transaction Details, does anyone found out where to find those transactions?, I only have the last 5.
Dec 21, 2017, 6:18 pm
#420
Join Date: Oct 2015
Location: NRT
Programs: UA gold
Posts: 135
Two days ago I made a CFP payment to my BoA card. The payment was credited to my account yesterday. Today I realized there is a PYMT PROCESSING HOLD in the pending activity. At this point, it seems that the payment is reversed. Has anyone encountered this issue before?