Aug 21, 2017, 5:06 pm
Last edit by: RedSun
Curve card is a "debit" card or "spend" card that you can use at stores and where you can use debit card for purchases. It is not funded by the bank with cash deposit, but funded by a collection of other debit cards and credit cards. You can't withdraw cash from ATM since it is not backed by the bank.
It carries MasterCard logo and can be used anywhere MasterCard is accepted.
Curve Card is offered in the United Kingdom and selected European countries. Not currently available in the US.
It carries MasterCard logo and can be used anywhere MasterCard is accepted.
Curve Card is offered in the United Kingdom and selected European countries. Not currently available in the US.
curve card changes.
Apr 27, 2016, 5:58 am
#61
Join Date: Jan 2014
Location: Sheffield, UK
Programs: BA, Emirates, IHG, Accor, Marriott, Hilton
Posts: 637
I am not sure how they made it this far with online transactions not working.
Apr 28, 2016, 3:04 am
#63
Join Date: Aug 2015
Programs: BA Silver, hh Diamond, IHG spire Ambassador
Posts: 71
Got my card yesterday, first purchase no problem at a tesco express fir a couple of coffees.
Have a large bill to pay where they don't take Amex, so going in to pay it this morning, not sure it will be approved
Have a large bill to pay where they don't take Amex, so going in to pay it this morning, not sure it will be approved
Apr 28, 2016, 6:02 am
#64
Join Date: Mar 2006
Location: UK
Programs: BA GGL, BA LTG/GFL, Honors Diamond, Accor Platinum, Bonvoy Silver
Posts: 717
From curve:
CNP transaction declines bug fixed
Great news - we're really pleased to let you know our partner has now fixed the bug that was causing declines on CNP (Card Not Present) transactions - when you use Curve online or over the phone.
You are now able to use Curve for online and over-the-phone payments.
We’re so sorry for the inconvenience caused over the last few days with this issue - thank you again for your patience and understanding as we worked with our partner on fixing it.
Good. As I was disputing the next batch of declined but still charged transactions today with Amex, the agent seemed to have a lot of knowledge re the curve card, asked me how I was finding it, were there any other problems etc. So maybe Amex have had an internal briefing re declined but still charged transactions.
CNP transaction declines bug fixed
Great news - we're really pleased to let you know our partner has now fixed the bug that was causing declines on CNP (Card Not Present) transactions - when you use Curve online or over the phone.
You are now able to use Curve for online and over-the-phone payments.
We’re so sorry for the inconvenience caused over the last few days with this issue - thank you again for your patience and understanding as we worked with our partner on fixing it.
Apr 28, 2016, 6:29 pm
#67
Join Date: Apr 2016
Location: YUL
Programs: AC E75, WS Gold, Hyatt Globalist, Marriott Titanium, Hilton Diamond, GHA Plat, UA Silver, SQ Silver
Posts: 215
Curve FX transaction feature is not active
The new fx proposal introduced by curve is not active - feature is not fully implemented.
Currently they allow the Base currency of funding card to be changed but the transactions still process in GBP with the fx fees of curve + 2£ Foreign ATM fee(if applicable)
Hopefully they will send a mailer regarding this soon.
Currently they allow the Base currency of funding card to be changed but the transactions still process in GBP with the fx fees of curve + 2£ Foreign ATM fee(if applicable)
Hopefully they will send a mailer regarding this soon.
Apr 29, 2016, 1:34 am
#68
Join Date: Jan 2014
Location: Sheffield, UK
Programs: BA, Emirates, IHG, Accor, Marriott, Hilton
Posts: 637
First of my refunds hit my card today. The remaining 4 are showing as refunded on Curve, so would expect them back on my Amex in the next couple of days.
2 online transactions both worked yesterday which is good.
The FX one above is interest - would love to be able to use my Lloyds Amex (0% FX) everywhere abroad but charged in local currency.
2 online transactions both worked yesterday which is good.
The FX one above is interest - would love to be able to use my Lloyds Amex (0% FX) everywhere abroad but charged in local currency.
Apr 30, 2016, 3:39 am
#70
Join Date: Jan 2014
Location: Sheffield, UK
Programs: BA, Emirates, IHG, Accor, Marriott, Hilton
Posts: 637
Apr 30, 2016, 12:08 pm
#72
Join Date: Aug 2015
Programs: BA Silver, hh Diamond, IHG spire Ambassador
Posts: 71
May 3, 2016, 1:41 am
#73
Join Date: Mar 2006
Location: UK
Programs: BA GGL, BA LTG/GFL, Honors Diamond, Accor Platinum, Bonvoy Silver
Posts: 717
3 pre-authorisations, where a curve card was used, have matured into full charges on my Amex, even where a proper final charge has been correctly and additionally charged. 2 are very small, 1 less so. More disputing with Amex ahead today for me.
At some point perhaps Amex will become disinterested in dealing with the quantity of errors the curve card generates.
As long as you reconcile every transaction from the app with receipts, you can keep an eye on what's going on, and dispute as needed. I suspect it's a technology fail with some pre-auths being treated as purchases, but a faff to deal with.
At some point perhaps Amex will become disinterested in dealing with the quantity of errors the curve card generates.
As long as you reconcile every transaction from the app with receipts, you can keep an eye on what's going on, and dispute as needed. I suspect it's a technology fail with some pre-auths being treated as purchases, but a faff to deal with.
May 3, 2016, 2:54 am
#74
Join Date: Oct 2015
Posts: 127
Received my Curve Card last week. Worked fine on a couple of small purchases in shops. The tried to make an online payment on Friday which failed, I was given the following reason: “This card is not enrolled with 3D Secure”
Then earlier today I tried to make a payment over the phone for a purchase of £1200 which failed.
Then tried to use it for another payment over the phone which went through but I was told it was classed as a Credit Card and therefore there was 2% added to the bill... I was under the impression that the Curve Card was meant to be classed as a Debit Card? It's no use if I'm going to be charged 2% extra for using it!
Then earlier today I tried to make a payment over the phone for a purchase of £1200 which failed.
Then tried to use it for another payment over the phone which went through but I was told it was classed as a Credit Card and therefore there was 2% added to the bill... I was under the impression that the Curve Card was meant to be classed as a Debit Card? It's no use if I'm going to be charged 2% extra for using it!
May 3, 2016, 3:30 am
#75
Join Date: Jan 2014
Location: Sheffield, UK
Programs: BA, Emirates, IHG, Accor, Marriott, Hilton
Posts: 637
I am hoping this doesn't happen, otherwise the card will be no use to me. I have found their customer support to be good and have resolved any charges which incorrectly hit my Amex card, without me having to go to Amex.