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Gobank by Greendot - online banking with debit card(2016 onwards)

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Old Jan 10, 2016, 7:37 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: radonc1
As of 9/18/21: WM loads are no longer free. WM will charge each load (no matter what the size) $3.74 in addition to the money being deposited into your Go Bank account.

GoBank fees and limits:

Cash deposits are limited to $2,500 per day and $3,000 per 30 days, subject to a maximum account balance of $50,000.
  • Sign up online & through the GoBank app FREE
  • Sign up with a starter kit from participating retail stores Purchase a starter kit at a participating retail location ($2.95 or less) + start your account for as little as $20, up to $500
  • Monthly Membership FREE in any month that you make qualifying direct deposits totaling at least $500. Otherwise, $8.95 per month. For more details on the Monthly Membership fee
    Keep in mind the maximum number of swipes for payment when loading prepaid reloadables including GoBank is THREE. Swiping the prepaid card is considered as FIRST swipe so it leaves you with THREE remaining swipes so plan accordingly.
Lots of $200 loads can get you shutdown. GoBank does not like paying load fees on low denomination loads. Two $500 loads is better than five $200 loads.

The monthly fee will accumulate if the account is dormant. You must call the phone number on the back to close the account.

5/29/19 - There may be a difference in which card gets free loads at WM. Getting the card online through GoBank.com sends out a Visa version. This card may not allow free loads at WM. Reports are that getting the card directly at WM will result in free loads. If anyone can confirm this, please do so.

-----------------------------
Shut down reports:

Please list your load/spend/billpay details (in a single statement/lifetime?) e.g.,
type of load, number of loads, denomination of your gc or mp, amount of your billpay, any actual swipe/dd?

lad2 (closed) - May: $2.7K 9 loads 5DDs - June: $5.5K 5 loads 6DDs - July: $4.6K 6 loads 1DD - August $9.9K 19 loads 1DD - no swipes

TheDapperDon (open) June $4.5k 5 loads. All GCs. 1 swipe. Everything else BP to CC. 1500 most loaded in one day .July - $3489 5 loads. All GCs. Several swipes. No load until below $20 or so remaining.

raghu455 (closed) May $2k 4 loads, june $7k all GCs. All BP to CC.

drdrew450 (closed) 17K in loads, unloaded all through bill pay, less than a month

cuebert (closed) $4.5k in 9 MP loads, BP out. That was fast.

sgideons (closed) May $7k 17 loads, june $17k 27 loads, july $5k 6 loads, september $3.5k 4 loads. Unloaded 90% ACH pull, 5% PP to self, 5% bill pay tool. Closed on September statement date.

MDWCommuter (closed): June only, $8k in 60 loads, all GC. $2k is most loaded in one day. Wrote 2 BP to CC checks, no ATM, no MP loads, no ACH pull, no DD, always carried at least a $1k balance

ArtemK (closed): 1st month - 5/21 - 6/21 - loaded $6,700, 6/21 - 6/30 - $4K loaded, all via GCs. Unloaded all via BP to Citi and Chase. No ATM, no MP loads, no ACH pull, no DD, no swipes.

rdover1 (Closed): 1st month - $23.6k loaded (WM GC), ~$1k spend, rest bill pay (mostly to CC)
rdover1 2nd card (closed): Closed mid cycle, survived 1st month. No bill pay, only MO. Never loaded over ~$4k. Total activity ~$12k.

T3pleShot (closed): 7k in loads at WMT, 10 loads, mostly $500, some $200, $4k billpay to CC, 5 swipes totaling about $25.

ctbarron (open): Month1 - $3.8k loaded, all bill pay out, 1 swipe; Month2 - $3.7k loaded, all bill pay out, few swipes and an ATM WD; Month3 - $4.2k loaded, all bill pay out, few swipes and an ATM WD. Zero membership fee, usually a balance of under $150.

americanindian (closed)- closed after 3 months today. had about 7.5k deposit each month, with lots of small value(<$20) purchases each month. liquidated mostly using bill pay.

rodsren (closed)- the dapperdon warned me. I was closed today after less than 5,500 or loaaing in less than 3 weeks (was going to try to keep it to 7,500 - 10,000 but didn't luck out.)

binnycode (closed, re-opened) - 7x $200 loads + 1x $700 load + 3x $500 over 2 days got me shut down. Called CSR and they re-opened my account, letting me know that "direct deposit would reduce my number of trips to walmart" lol!

tarcapone (open) old version opened October 2014 still alive February 2016. Load $1k/week ($4-$5K per month) nearly every Monday morning. Bill pay out large chunks to Credit cards. (Open) new version Opened November 2015 load $1K per week, but skipping a week each month. Bill pay out large chunks. My $1K/week is always one transaction (2x$500GC).





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Gobank by Greendot - online banking with debit card(2016 onwards)

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Old Sep 26, 2018, 4:42 pm
  #541  
 
Join Date: Jul 2014
Posts: 3,688
The last GoB account a family member registered was back in June and it's MC and not charged any fees at WM when loading. If ever they made changes it must be sometime in July or August where they now charge fees to load at WM. IOW, GoB prepaids may no longer be a useful tool for MS for new registrants.
Mamibear is offline  
Old Sep 29, 2018, 10:42 pm
  #542  
 
Join Date: Oct 2010
Location: ATL
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Posts: 739
Anyone able to log-in on GoBank website to authorize a check? Keep getting an error message since Friday evening and I really want to send the check before Monday. Is a non pre-authorized check going to be rejected?

"We apologize, but we're currently experiencing technical difficulties. Please try again later."
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Old Sep 29, 2018, 11:44 pm
  #543  
 
Join Date: Nov 2015
Programs: DL, Marriott & IHG Platty; HH Diamonte
Posts: 861
uggggg
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Old Sep 30, 2018, 12:13 am
  #544  
 
Join Date: Jun 2016
Posts: 2,257
Originally Posted by Minos
Anyone able to log-in on GoBank website to authorize a check? Keep getting an error message since Friday evening and I really want to send the check before Monday. Is a non pre-authorized check going to be rejected?

"We apologize, but we're currently experiencing technical difficulties. Please try again later."
yes, been happening since thursday i think.

and i try mobile and it works (after email / text verification)

go figure... even after the verification, only mobile will work for me now.
gnomey is offline  
Old Sep 30, 2018, 4:13 am
  #545  
 
Join Date: Feb 2015
Posts: 319
@mamibear, IIRC I think you mentioned having a WM Black Preferred card. Are you able to BP? I can log in but not access that portion of the site. I get a “Hmm. Something’s not right. Please try again later.”
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Old Sep 30, 2018, 9:00 am
  #546  
 
Join Date: Jul 2014
Posts: 3,688
Originally Posted by Clueless12
@mamibear, IIRC I think you mentioned having a WM Black Preferred card. Are you able to BP? I can log in but not access that portion of the site. I get a “Hmm. Something’s not right. Please try again later.”
Try doing it via app, it just worked with 3 payments scheduled 10/1. The WMpreferred app is different from the app we use for in-store B/P.
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Old Sep 30, 2018, 9:35 am
  #547  
 
Join Date: Feb 2015
Posts: 319
Originally Posted by Mamibear
Try doing it via app, it just worked with 3 payments scheduled 10/1. The WMpreferred app is different from the app we use for in-store B/P.
Hmm, didn’t know there was an App for it. I’ve only accessed the account online. I’m having problems finding it. Feel free to pm me. I know it’s OT here, but the card is obsolete and not many people have it.
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Old Sep 30, 2018, 9:44 am
  #548  
 
Join Date: Jul 2014
Posts: 3,688
Originally Posted by Clueless12


Hmm, didn’t know there was an App for it. I’ve only accessed the account online. I’m having problems finding it. Feel free to pm me. I know it’s OT here, but the card is obsolete and not many people have it.
go to google playstore and type in walmart money card app. DL the one with a blue background with a $ sign on the lower R and the WM spark logo on the upper L.

Now, we can go back to GoB discussions.
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Old Oct 30, 2018, 3:53 pm
  #549  
 
Join Date: Aug 2015
Location: Bay Area, CA
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Maybe in-store Kits are different and still reload for free?
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Old Oct 30, 2018, 8:26 pm
  #550  
 
Join Date: Nov 2015
Programs: DL, Marriott & IHG Platty; HH Diamonte
Posts: 861
Originally Posted by Kudu19
Maybe in-store Kits are different and still reload for free?
My local WM still has MC versions for sale.
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Old Nov 2, 2018, 9:43 am
  #551  
 
Join Date: Feb 2017
Posts: 271
Any issue login in today? Keep getting "We apologize, but we're currently experiencing technical difficulties. Please try again later."
randomdude is offline  
Old Nov 2, 2018, 9:43 am
  #552  
Suspended
 
Join Date: Sep 2016
Posts: 198
use the app
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Old Nov 9, 2018, 8:36 pm
  #553  
 
Join Date: Jan 2010
Location: PDX
Programs: AS, AA, UA
Posts: 63
Originally Posted by xshanex
I had two separate GoBank loads on the same day for $400 each (2 different gobank cards back-to-back) where the funds have not posted to the account. I noticed this happened on August 2nd. All my other loads for each card have cleared. Is this a Walmart problem or a Gobank problem. I have all my receipts and the cards. Just wondering who I should start the process of finding my money with.
Originally Posted by GetawaysRus
Even though I could not see the load when I logged into my GB account, the rep told me that he could see it on his end and that it had processed correctly on their end. It took about a month until my online statement posted with those load dates, but then I was able to verify everything.
Sorry I'm not quite following- are you saying the missing loads appeared after your statement cycled? Or the "missing" funds were there all along but the loads just didn't show in the running register? I guess it is pretty hard to tell since they don't give you a running tally.

I realized recently that I had a missing load too. On 10/24 I did two $400 loads back-to-back, each one split from two $200 GCs. Fortunately I still have the receipts...

Studying the receipts closely, I see that the first one says:

212.34 BEGINNING BALANCE
400.00 DEBIT LOAD
612.34 END BALANCE

But the funny thing is... the next load 2 minutes later says the exact same thing!
212.34 BEGINNING BALANCE
400.00 DEBIT LOAD
612.34 END BALANCE

(i.e. the balance didn't increase after the first load).

So... are you both saying you got your missing money taken care of without any action on your part other than waiting?

Thanks!
tadc is offline  
Old Nov 9, 2018, 9:47 pm
  #554  
 
Join Date: Sep 2014
Posts: 1,837
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Old Nov 10, 2018, 7:23 am
  #555  
 
Join Date: Mar 2007
Location: S Cal
Programs: AA Lifetime Plat, United Silver, Marriott Plat, IHG Plat
Posts: 1,142
Originally Posted by tadc
Sorry I'm not quite following- are you saying the missing loads appeared after your statement cycled? Or the "missing" funds were there all along but the loads just didn't show in the running register? I guess it is pretty hard to tell since they don't give you a running tally.

I realized recently that I had a missing load too. On 10/24 I did two $400 loads back-to-back, each one split from two $200 GCs. Fortunately I still have the receipts...

Studying the receipts closely, I see that the first one says:

212.34 BEGINNING BALANCE
400.00 DEBIT LOAD
612.34 END BALANCE

But the funny thing is... the next load 2 minutes later says the exact same thing!
212.34 BEGINNING BALANCE
400.00 DEBIT LOAD
612.34 END BALANCE

(i.e. the balance didn't increase after the first load).

So... are you both saying you got your missing money taken care of without any action on your part other than waiting?

Thanks!
Your first question: the missing funds were there all along (i.e., they had posted to my account) but never showed up in the online running register.

Your second question: I often do back to back loads because some of the cashiers at my locations get confused or suspicious if I ask to do a split load. The second receipt will NOT show an increase in my balance, just as you saw. For some reason, the GB balance doesn't immediately update following the first load. So you don't have a missing load. To verify that funds loaded properly, I sign on to GB either on my computer or by using the phone app. Initially the funds will show there as pending, and then the loads are complete a day or two later.
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