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Gobank by Greendot - online banking with debit card(2016 onwards)

Gobank by Greendot - online banking with debit card(2016 onwards)

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Old Sep 29, 21, 11:22 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: radonc1
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As of 9/18/21: WM loads are no longer free. WM will charge each load (no matter what the size) $3.74 in addition to the money being deposited into your Go Bank account.

GoBank fees and limits:

Cash deposits are limited to $2,500 per day and $3,000 per 30 days, subject to a maximum account balance of $50,000.
  • Sign up online & through the GoBank app FREE
  • Sign up with a starter kit from participating retail stores Purchase a starter kit at a participating retail location ($2.95 or less) + start your account for as little as $20, up to $500
  • Monthly Membership FREE in any month that you make qualifying direct deposits totaling at least $500. Otherwise, $8.95 per month. For more details on the Monthly Membership fee
    Keep in mind the maximum number of swipes for payment when loading prepaid reloadables including GoBank is THREE. Swiping the prepaid card is considered as FIRST swipe so it leaves you with THREE remaining swipes so plan accordingly.
Lots of $200 loads can get you shutdown. GoBank does not like paying load fees on low denomination loads. Two $500 loads is better than five $200 loads.

The monthly fee will accumulate if the account is dormant. You must call the phone number on the back to close the account.

5/29/19 - There may be a difference in which card gets free loads at WM. Getting the card online through GoBank.com sends out a Visa version. This card may not allow free loads at WM. Reports are that getting the card directly at WM will result in free loads. If anyone can confirm this, please do so.

-----------------------------
Shut down reports:

Please list your load/spend/billpay details (in a single statement/lifetime?) e.g.,
type of load, number of loads, denomination of your gc or mp, amount of your billpay, any actual swipe/dd?

lad2 (closed) - May: $2.7K 9 loads 5DDs - June: $5.5K 5 loads 6DDs - July: $4.6K 6 loads 1DD - August $9.9K 19 loads 1DD - no swipes

TheDapperDon (open) June $4.5k 5 loads. All GCs. 1 swipe. Everything else BP to CC. 1500 most loaded in one day .July - $3489 5 loads. All GCs. Several swipes. No load until below $20 or so remaining.

raghu455 (closed) May $2k 4 loads, june $7k all GCs. All BP to CC.

drdrew450 (closed) 17K in loads, unloaded all through bill pay, less than a month

cuebert (closed) $4.5k in 9 MP loads, BP out. That was fast.

sgideons (closed) May $7k 17 loads, june $17k 27 loads, july $5k 6 loads, september $3.5k 4 loads. Unloaded 90% ACH pull, 5% PP to self, 5% bill pay tool. Closed on September statement date.

MDWCommuter (closed): June only, $8k in 60 loads, all GC. $2k is most loaded in one day. Wrote 2 BP to CC checks, no ATM, no MP loads, no ACH pull, no DD, always carried at least a $1k balance

ArtemK (closed): 1st month - 5/21 - 6/21 - loaded $6,700, 6/21 - 6/30 - $4K loaded, all via GCs. Unloaded all via BP to Citi and Chase. No ATM, no MP loads, no ACH pull, no DD, no swipes.

rdover1 (Closed): 1st month - $23.6k loaded (WM GC), ~$1k spend, rest bill pay (mostly to CC)
rdover1 2nd card (closed): Closed mid cycle, survived 1st month. No bill pay, only MO. Never loaded over ~$4k. Total activity ~$12k.

T3pleShot (closed): 7k in loads at WMT, 10 loads, mostly $500, some $200, $4k billpay to CC, 5 swipes totaling about $25.

ctbarron (open): Month1 - $3.8k loaded, all bill pay out, 1 swipe; Month2 - $3.7k loaded, all bill pay out, few swipes and an ATM WD; Month3 - $4.2k loaded, all bill pay out, few swipes and an ATM WD. Zero membership fee, usually a balance of under $150.

americanindian (closed)- closed after 3 months today. had about 7.5k deposit each month, with lots of small value(<$20) purchases each month. liquidated mostly using bill pay.

rodsren (closed)- the dapperdon warned me. I was closed today after less than 5,500 or loaaing in less than 3 weeks (was going to try to keep it to 7,500 - 10,000 but didn't luck out.)

binnycode (closed, re-opened) - 7x $200 loads + 1x $700 load + 3x $500 over 2 days got me shut down. Called CSR and they re-opened my account, letting me know that "direct deposit would reduce my number of trips to walmart" lol!

tarcapone (open) old version opened October 2014 still alive February 2016. Load $1k/week ($4-$5K per month) nearly every Monday morning. Bill pay out large chunks to Credit cards. (Open) new version Opened November 2015 load $1K per week, but skipping a week each month. Bill pay out large chunks. My $1K/week is always one transaction (2x$500GC).





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Old Jul 17, 21, 4:25 pm
  #1306  
 
Join Date: Mar 2005
Programs: Continental Onepass, Hilton, Marriott, USAir and now UA
Posts: 5,678
Originally Posted by adminds View Post
Can we still load $1k in one transaction at WM?
Sure
Pay the fee, load the money.

You are only loading $1000 to GoBank. The $3.74 is going to WM so you are still, within the $1000 limit that Go has for maximum deposits at one time.
radonc1 is offline  
Old Jul 17, 21, 4:36 pm
  #1307  
 
Join Date: Mar 2005
Programs: Continental Onepass, Hilton, Marriott, USAir and now UA
Posts: 5,678
Originally Posted by JD575 View Post
Hi Radonc1, any advice on the contact numbers to use?
I simply called the WM customer service line.

I have an account with WM so when I provided my phone number, they were able to pull up my details. I was not anonymous in any sense of the word, but again, I am not concerned since my BB activity has been quite muted, to say the least.

I then explained to the CSR what the issue was and this was transmitted to the appropriate people. They said they would need 2 business days to contact me by email.

With respect to Go, I used the app's chat feature and then they contacted me by email. I will have to talk to them next week. They gave me a phone number to call as well as a contact code which is specific for my case.

Will have more info next week.
radonc1 is offline  
Old Jul 17, 21, 4:39 pm
  #1308  
 
Join Date: Dec 2015
Posts: 3
Thanks Radonc1, I will see what I can find out.

JD
JD575 is offline  
Old Jul 18, 21, 1:15 pm
  #1309  
 
Join Date: Dec 2009
Location: DEN
Posts: 477
Originally Posted by adminds View Post
can we still load $1k in one transaction at wm?
Originally Posted by radonc1 View Post
...the $1000 limit that go has for maximum deposits at one time.
Unless something changed recently, I think the load limit is still $500 per transaction.
brc01 is offline  
Old Jul 18, 21, 2:01 pm
  #1310  
 
Join Date: Mar 2005
Programs: Continental Onepass, Hilton, Marriott, USAir and now UA
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Originally Posted by brc01 View Post
Unless something changed recently, I think the load limit is still $500 per transaction.
From the Go Bank site

"Deposit Cash at Retail Locations - You can deposit cash at any of our 100,000 participating retailers nationwide including 7-11, Rite Aid, CVS, Walgreens or Walmart, for a fee up to $4.95. Just take your cash and your debit card to the store of your choice and swipe your card or hand it to the cashier at the register, and the cash will be deposited into your account automatically.
The maximum you can deposit in cash in one day is $2,500, and the max you can deposit per 30 days is $3,000."


Nowhere can I find a per transaction limit. Perhaps you can show us where you found this information??
radonc1 is offline  
Old Jul 18, 21, 2:15 pm
  #1311  
 
Join Date: Feb 2016
Posts: 570
saw $3.75 GO bank load fee in walmart today? earlier it was free. are you guys seeing this?
Gitangali is offline  
Old Jul 19, 21, 8:10 am
  #1312  
 
Join Date: Feb 2015
Posts: 593
Another DP for the $3.74 fee being charged on loads attempted on the 16th and again today. Cancelled both and used Serve/BB instead (no fee). The fee pops up before anything about tender is asked, so it isn't a cash vs. debit thing, all loads will be charged the fee. I last loaded on Jun 20 for free.
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shadow520 is offline  
Old Jul 19, 21, 9:35 am
  #1313  
 
Join Date: Sep 2014
Posts: 141
Iím sure this goes without saying, people have the MC version with no chip? (Like me) I havenít tried my local wm yet but will later this week
bargainhunter3 is offline  
Old Jul 19, 21, 10:04 am
  #1314  
 
Join Date: Dec 2009
Location: DEN
Posts: 477
Originally Posted by radonc1 View Post

Nowhere can I find a per transaction limit. Perhaps you can show us where you found this information??
Not on Gobank website. Go back in this thread and read the last year or two of DPs concerning the load limit at WM being limited to $500 per transaction.
brc01 is offline  
Old Jul 19, 21, 10:16 am
  #1315  
 
Join Date: Mar 2005
Programs: Continental Onepass, Hilton, Marriott, USAir and now UA
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Originally Posted by Gitangali View Post
saw $3.75 GO bank load fee in walmart today? earlier it was free. are you guys seeing this?
Originally Posted by shadow520 View Post
Another DP for the $3.74 fee being charged on loads attempted on the 16th and again today. Cancelled both and used Serve/BB instead (no fee). The fee pops up before anything about tender is asked, so it isn't a cash vs. debit thing, all loads will be charged the fee. I last loaded on Jun 20 for free.
Thanks for the additional DPs.

This just confirms what was written in previous posts by others.

I just finished talking to corporate at Green Dot Bank.

I have unfortunate information to convey to all.

WM has decided unilaterally to add a $3.74 fee for each load onto Go Bank. From what I gathered in my conversation, there was no notification to Green Dot bank.of this charge.

Bottom line....charge is real and seemingly permanent.
radonc1 is offline  
Old Jul 19, 21, 1:05 pm
  #1316  
 
Join Date: Aug 2015
Posts: 1,561
Originally Posted by radonc1 View Post
Thanks for the additional DPs.

This just confirms what was written in previous posts by others.

I just finished talking to corporate at Green Dot Bank.

I have unfortunate information to convey to all.

WM has decided unilaterally to add a $3.74 fee for each load onto Go Bank. From what I gathered in my conversation, there was no notification to Green Dot bank.of this charge.

Bottom line....charge is real and seemingly permanent.
man, as so hope WM won't do the same for BBs
danhouston is offline  
Old Jul 19, 21, 4:11 pm
  #1317  
 
Join Date: Mar 2005
Programs: Continental Onepass, Hilton, Marriott, USAir and now UA
Posts: 5,678
Originally Posted by danhouston View Post
man, as so hope WM won't do the same for BBs
That was something I also was wondering about.

In certainly isn't inconceivable that they would go down that road.
radonc1 is offline  
Old Jul 19, 21, 5:00 pm
  #1318  
 
Join Date: Feb 2015
Posts: 238
They gotta do something to recoup fees from CC loading.
Clueless12 is online now  
Old Jul 19, 21, 8:40 pm
  #1319  
 
Join Date: May 2013
Programs: UA Au Marriott Ti Hilton C
Posts: 123
@radonc1 - thanks for your effort on this one. None of us like the answer, but you did get clarity on the situation. The trend at Walmart is certainly negative and I’m concerned about what they might do next.
1120 is offline  
Old Jul 19, 21, 9:18 pm
  #1320  
 
Join Date: Apr 2014
Posts: 227
MS at WM is depended on the area and/or the cashier, I wouldnt be surprise if they did this to cut down MS activities across the board. Since now the fee is hard coded, they hope they can discourage MSing with the GoBank card.
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