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Gobank by Greendot - online banking with debit card(2016 onwards)

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Old Jan 10, 2016, 7:37 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: radonc1
As of 9/18/21: WM loads are no longer free. WM will charge each load (no matter what the size) $3.74 in addition to the money being deposited into your Go Bank account.

GoBank fees and limits:

Cash deposits are limited to $2,500 per day and $3,000 per 30 days, subject to a maximum account balance of $50,000.
  • Sign up online & through the GoBank app FREE
  • Sign up with a starter kit from participating retail stores Purchase a starter kit at a participating retail location ($2.95 or less) + start your account for as little as $20, up to $500
  • Monthly Membership FREE in any month that you make qualifying direct deposits totaling at least $500. Otherwise, $8.95 per month. For more details on the Monthly Membership fee
    Keep in mind the maximum number of swipes for payment when loading prepaid reloadables including GoBank is THREE. Swiping the prepaid card is considered as FIRST swipe so it leaves you with THREE remaining swipes so plan accordingly.
Lots of $200 loads can get you shutdown. GoBank does not like paying load fees on low denomination loads. Two $500 loads is better than five $200 loads.

The monthly fee will accumulate if the account is dormant. You must call the phone number on the back to close the account.

5/29/19 - There may be a difference in which card gets free loads at WM. Getting the card online through GoBank.com sends out a Visa version. This card may not allow free loads at WM. Reports are that getting the card directly at WM will result in free loads. If anyone can confirm this, please do so.

-----------------------------
Shut down reports:

Please list your load/spend/billpay details (in a single statement/lifetime?) e.g.,
type of load, number of loads, denomination of your gc or mp, amount of your billpay, any actual swipe/dd?

lad2 (closed) - May: $2.7K 9 loads 5DDs - June: $5.5K 5 loads 6DDs - July: $4.6K 6 loads 1DD - August $9.9K 19 loads 1DD - no swipes

TheDapperDon (open) June $4.5k 5 loads. All GCs. 1 swipe. Everything else BP to CC. 1500 most loaded in one day .July - $3489 5 loads. All GCs. Several swipes. No load until below $20 or so remaining.

raghu455 (closed) May $2k 4 loads, june $7k all GCs. All BP to CC.

drdrew450 (closed) 17K in loads, unloaded all through bill pay, less than a month

cuebert (closed) $4.5k in 9 MP loads, BP out. That was fast.

sgideons (closed) May $7k 17 loads, june $17k 27 loads, july $5k 6 loads, september $3.5k 4 loads. Unloaded 90% ACH pull, 5% PP to self, 5% bill pay tool. Closed on September statement date.

MDWCommuter (closed): June only, $8k in 60 loads, all GC. $2k is most loaded in one day. Wrote 2 BP to CC checks, no ATM, no MP loads, no ACH pull, no DD, always carried at least a $1k balance

ArtemK (closed): 1st month - 5/21 - 6/21 - loaded $6,700, 6/21 - 6/30 - $4K loaded, all via GCs. Unloaded all via BP to Citi and Chase. No ATM, no MP loads, no ACH pull, no DD, no swipes.

rdover1 (Closed): 1st month - $23.6k loaded (WM GC), ~$1k spend, rest bill pay (mostly to CC)
rdover1 2nd card (closed): Closed mid cycle, survived 1st month. No bill pay, only MO. Never loaded over ~$4k. Total activity ~$12k.

T3pleShot (closed): 7k in loads at WMT, 10 loads, mostly $500, some $200, $4k billpay to CC, 5 swipes totaling about $25.

ctbarron (open): Month1 - $3.8k loaded, all bill pay out, 1 swipe; Month2 - $3.7k loaded, all bill pay out, few swipes and an ATM WD; Month3 - $4.2k loaded, all bill pay out, few swipes and an ATM WD. Zero membership fee, usually a balance of under $150.

americanindian (closed)- closed after 3 months today. had about 7.5k deposit each month, with lots of small value(<$20) purchases each month. liquidated mostly using bill pay.

rodsren (closed)- the dapperdon warned me. I was closed today after less than 5,500 or loaaing in less than 3 weeks (was going to try to keep it to 7,500 - 10,000 but didn't luck out.)

binnycode (closed, re-opened) - 7x $200 loads + 1x $700 load + 3x $500 over 2 days got me shut down. Called CSR and they re-opened my account, letting me know that "direct deposit would reduce my number of trips to walmart" lol!

tarcapone (open) old version opened October 2014 still alive February 2016. Load $1k/week ($4-$5K per month) nearly every Monday morning. Bill pay out large chunks to Credit cards. (Open) new version Opened November 2015 load $1K per week, but skipping a week each month. Bill pay out large chunks. My $1K/week is always one transaction (2x$500GC).





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Gobank by Greendot - online banking with debit card(2016 onwards)

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Old Nov 12, 2019, 10:58 pm
  #886  
 
Join Date: Jun 2011
Posts: 692
Just tried using my new GoBank card at WM and it charges me a $3.74 fee to load I’ve never encountered this before what gives?
compddd is offline  
Old Nov 13, 2019, 6:41 am
  #887  
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A question: if your GB account is dormant, do they still charge you the monthly fee? Assume you have no more DP since the account is completely dormant.
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Old Nov 13, 2019, 8:59 am
  #888  
 
Join Date: Dec 2013
Posts: 3,501
Originally Posted by compddd
Just tried using my new GoBank card at WM and it charges me a $3.74 fee to load I’ve never encountered this before what gives?
Did you apply online and have the Visa version of the GoBank card? If so that might explain the reason.
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Old Nov 13, 2019, 9:53 am
  #889  
 
Join Date: May 2014
Location: LAX
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Posts: 537
I'm a little dense when it comes to some things.

Has there been a step by step tutorial written out somewhere on how to setup direct deposits with google pay to gobank cards?
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Old Nov 13, 2019, 11:28 pm
  #890  
 
Join Date: Jun 2011
Posts: 692
Originally Posted by ericdabbs
Did you apply online and have the Visa version of the GoBank card? If so that might explain the reason.
Yes that would explain it. Can I close my account and go buy a Starter kit at WM and make a new account?
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Old Nov 14, 2019, 12:14 am
  #891  
 
Join Date: Dec 2013
Posts: 3,501
Originally Posted by compddd
Yes that would explain it. Can I close my account and go buy a Starter kit at WM and make a new account?
Sure I don't see why not.
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Old Nov 14, 2019, 9:54 am
  #892  
 
Join Date: May 2014
Location: LAX
Programs: AA, UA, DL, NSA, CIA, MIB
Posts: 537
Originally Posted by compddd
Yes that would explain it. Can I close my account and go buy a Starter kit at WM and make a new account?
I had to use a different email account when I activated the 'new' card online.
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Old Nov 18, 2019, 9:52 am
  #893  
 
Join Date: Jul 2019
Posts: 8
Data point. I tried to load at 3 Walmarts yesterday (Chicagoland suburbs), all transactions declined using a Metabank Gebit during the authorizing stage. This was at a regular register. I went to the money center and the Gebit worked to load there. There may have been a register update to lock out Gebit or debit loads at regular registers like other have stated. I tested $100, $200 and $500 loads. Previous to this occurrence, I had not problems loading up too $500 at a regular register (last load 11/06/19).

I will test some more locations later this week with a Gebit and a bank Debit to see if it was an anomaly/software issue or if this is now standard in my area.
RedSun likes this.

Last edited by Duncan McDougal; Nov 18, 2019 at 12:53 pm Reason: addition inf
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Old Nov 18, 2019, 3:27 pm
  #894  
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Originally Posted by Duncan McDougal
Data point. I tried to load at 3 Walmarts yesterday (Chicagoland suburbs), all transactions declined using a Metabank Gebit during the authorizing stage. This was at a regular register. I went to the money center and the Gebit worked to load there. There may have been a register update to lock out Gebit or debit loads at regular registers like other have stated. I tested $100, $200 and $500 loads. Previous to this occurrence, I had not problems loading up too $500 at a regular register (last load 11/06/19).

I will test some more locations later this week with a Gebit and a bank Debit to see if it was an anomaly/software issue or if this is now standard in my area.
But it is not easy to block the GCs from the debit cards. Those cards may have different starting codes and it has to be maintained. If this is the case, all BB/Serve etc should be affected.
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Old Nov 19, 2019, 2:07 pm
  #895  
 
Join Date: Jul 2019
Posts: 8
Originally Posted by RedSun
But it is not easy to block the GCs from the debit cards. Those cards may have different starting codes and it has to be maintained. If this is the case, all BB/Serve etc should be affected.
I went to 6 Walmarts today to test loading. Only one location allowed debit card loads at a regular register. All locations allowed Gebit and debit loads at the money center.

I also tried to load the Gobank Card with a two different bank debits. They were also declined. It seems all debits are blocked from loading at regular registers in these locations.
Duncan McDougal is offline  
Old Nov 19, 2019, 2:17 pm
  #896  
 
Join Date: Nov 2008
Posts: 47
In my area loads at registers have never been allowed (for GoBank or Serve). I've tried several times, sometimes citing an excuse (MC line too long, etc.) but was always referred to the MC in the end. It'd be nice to be able to load at registers to run higher volume!
royallyflushed is offline  
Old Nov 19, 2019, 5:49 pm
  #897  
 
Join Date: Apr 2015
Posts: 239
Can GoBank cards be bought at walmart with a credit card? I tried at the register, and the transaction was declined. Not a big deal, as I just paid the $2.95 activation fee and $20 minimum in cash, but has anyone had a problem buying the $500 VGC at Walmart issued by GoBank with a credit card?
History05 is offline  
Old Nov 20, 2019, 1:52 pm
  #898  
 
Join Date: Jul 2019
Posts: 8
Originally Posted by royallyflushed
In my area loads at registers have never been allowed (for GoBank or Serve). I've tried several times, sometimes citing an excuse (MC line too long, etc.) but was always referred to the MC in the end. It'd be nice to be able to load at registers to run higher volume!

Another problem with not being able to load at the registers is one can not buy a new Gobank card with a debit from a regular register. One would have to go to the money center to buy a card. I know this because I tried to buy another card yesterday and the regular register declined both a Gebit and Bank Debit. I had to go to the money center to make the initial purchase.

I will check again next week to see if I can load from a regular register at my friendly Walmarts or if this is a permanent way of life now.

Last edited by Duncan McDougal; Nov 20, 2019 at 1:53 pm Reason: quote added
Duncan McDougal is offline  
Old Nov 20, 2019, 4:10 pm
  #899  
 
Join Date: Apr 2015
Posts: 239
Originally Posted by Duncan McDougal
Another problem with not being able to load at the registers is one can not buy a new Gobank card with a debit from a regular register. One would have to go to the money center to buy a card. I know this because I tried to buy another card yesterday and the regular register declined both a Gebit and Bank Debit. I had to go to the money center to make the initial purchase.

I will check again next week to see if I can load from a regular register at my friendly Walmarts or if this is a permanent way of life now.
I had the same issue yesterday. But honestly, it wasn't a big deal to go to the MC to purchase it. And it doesn't seem like going to the MC to load is that big a deal in the future; considering the $3k/month load limit. I may only have to go to WM a few times in a month.
History05 is offline  
Old Nov 21, 2019, 9:31 am
  #900  
 
Join Date: Jul 2019
Posts: 8
Originally Posted by History05
I had the same issue yesterday. But honestly, it wasn't a big deal to go to the MC to purchase it. And it doesn't seem like going to the MC to load is that big a deal in the future; considering the $3k/month load limit. I may only have to go to WM a few times in a month.
The problem that I see is that cashiers at regular registers never cared what card I used to load prepaid debits cards (GoBank, Serve, BB, etc.), but the money center does. This makes most Walmart near the city nearly useless because most of the time the money center will only load with a bank debit. Also, no locations I have been to will let you load with multiple swipes at any register because they want to see the card immediately if you ask and state, "No Gift Cards". So this makes each Walmart a single swipe per store vs 4 to 5 swipes when hitting the regular registers and the money center.

Also, I could see the $3k monthly limit as not a problem if you only have one card. But if you are running multiple cards this makes velocity a huge problem.
Duncan McDougal is offline  


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