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Gobank by Greendot - online banking with debit card(2016 onwards)

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Old Jan 10, 2016, 7:37 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: radonc1
As of 9/18/21: WM loads are no longer free. WM will charge each load (no matter what the size) $3.74 in addition to the money being deposited into your Go Bank account.

GoBank fees and limits:

Cash deposits are limited to $2,500 per day and $3,000 per 30 days, subject to a maximum account balance of $50,000.
  • Sign up online & through the GoBank app FREE
  • Sign up with a starter kit from participating retail stores Purchase a starter kit at a participating retail location ($2.95 or less) + start your account for as little as $20, up to $500
  • Monthly Membership FREE in any month that you make qualifying direct deposits totaling at least $500. Otherwise, $8.95 per month. For more details on the Monthly Membership fee
    Keep in mind the maximum number of swipes for payment when loading prepaid reloadables including GoBank is THREE. Swiping the prepaid card is considered as FIRST swipe so it leaves you with THREE remaining swipes so plan accordingly.
Lots of $200 loads can get you shutdown. GoBank does not like paying load fees on low denomination loads. Two $500 loads is better than five $200 loads.

The monthly fee will accumulate if the account is dormant. You must call the phone number on the back to close the account.

5/29/19 - There may be a difference in which card gets free loads at WM. Getting the card online through GoBank.com sends out a Visa version. This card may not allow free loads at WM. Reports are that getting the card directly at WM will result in free loads. If anyone can confirm this, please do so.

-----------------------------
Shut down reports:

Please list your load/spend/billpay details (in a single statement/lifetime?) e.g.,
type of load, number of loads, denomination of your gc or mp, amount of your billpay, any actual swipe/dd?

lad2 (closed) - May: $2.7K 9 loads 5DDs - June: $5.5K 5 loads 6DDs - July: $4.6K 6 loads 1DD - August $9.9K 19 loads 1DD - no swipes

TheDapperDon (open) June $4.5k 5 loads. All GCs. 1 swipe. Everything else BP to CC. 1500 most loaded in one day .July - $3489 5 loads. All GCs. Several swipes. No load until below $20 or so remaining.

raghu455 (closed) May $2k 4 loads, june $7k all GCs. All BP to CC.

drdrew450 (closed) 17K in loads, unloaded all through bill pay, less than a month

cuebert (closed) $4.5k in 9 MP loads, BP out. That was fast.

sgideons (closed) May $7k 17 loads, june $17k 27 loads, july $5k 6 loads, september $3.5k 4 loads. Unloaded 90% ACH pull, 5% PP to self, 5% bill pay tool. Closed on September statement date.

MDWCommuter (closed): June only, $8k in 60 loads, all GC. $2k is most loaded in one day. Wrote 2 BP to CC checks, no ATM, no MP loads, no ACH pull, no DD, always carried at least a $1k balance

ArtemK (closed): 1st month - 5/21 - 6/21 - loaded $6,700, 6/21 - 6/30 - $4K loaded, all via GCs. Unloaded all via BP to Citi and Chase. No ATM, no MP loads, no ACH pull, no DD, no swipes.

rdover1 (Closed): 1st month - $23.6k loaded (WM GC), ~$1k spend, rest bill pay (mostly to CC)
rdover1 2nd card (closed): Closed mid cycle, survived 1st month. No bill pay, only MO. Never loaded over ~$4k. Total activity ~$12k.

T3pleShot (closed): 7k in loads at WMT, 10 loads, mostly $500, some $200, $4k billpay to CC, 5 swipes totaling about $25.

ctbarron (open): Month1 - $3.8k loaded, all bill pay out, 1 swipe; Month2 - $3.7k loaded, all bill pay out, few swipes and an ATM WD; Month3 - $4.2k loaded, all bill pay out, few swipes and an ATM WD. Zero membership fee, usually a balance of under $150.

americanindian (closed)- closed after 3 months today. had about 7.5k deposit each month, with lots of small value(<$20) purchases each month. liquidated mostly using bill pay.

rodsren (closed)- the dapperdon warned me. I was closed today after less than 5,500 or loaaing in less than 3 weeks (was going to try to keep it to 7,500 - 10,000 but didn't luck out.)

binnycode (closed, re-opened) - 7x $200 loads + 1x $700 load + 3x $500 over 2 days got me shut down. Called CSR and they re-opened my account, letting me know that "direct deposit would reduce my number of trips to walmart" lol!

tarcapone (open) old version opened October 2014 still alive February 2016. Load $1k/week ($4-$5K per month) nearly every Monday morning. Bill pay out large chunks to Credit cards. (Open) new version Opened November 2015 load $1K per week, but skipping a week each month. Bill pay out large chunks. My $1K/week is always one transaction (2x$500GC).





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Gobank by Greendot - online banking with debit card(2016 onwards)

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Old Sep 20, 2021, 8:11 pm
  #1516  
 
Join Date: Oct 2014
Programs: All of them
Posts: 1,664
Originally Posted by radonc1
I think that you are being transferred to Go2. Please tell us if your current DD will suffice for your new Go2 account. That would be an important DP.

With that being said, it appears that the DD requirements for Go2 have been tightened, This is from Go2 web site.

How do I set up direct deposit?

"IMPORTANT: The name and Social Security number on file with your employer must match your GO2bank account exactly or we won’t be able to make your deposit.

1. Ask your employer’s payroll department for instructions on setting up direct deposit.

2. Then follow these steps to get your account and bank routing numbers:

a. Log in to your GO2bank account in the app or website.

b. Find “Direct deposit” under Move money. Copy your GO2bank direct deposit account number and bank routing number.

c. If your employer requests the account type, enter “checking.”

3. Follow the instructions provided by your employer to provide your GO2bank account and bank routing numbers and make your direct deposit selection.

Once setup is complete, direct deposits usually start showing up in your GO2bank account within 1-2 payroll cycles.

TIP: Ask your payroll department how long it will take them to set up your direct deposit. If it takes longer than expected to receive your first direct deposit, check back with your payroll department. GO2bank does not have any information about your direct deposit enrollment status
."

When I tried to set up a DD from a bank account at my initial Go application 9 months ago, Go sent the DD back. I then had to use my company to set up the DD. It appears that the GD had tightened up their DD requirements prior to their instituting their new Go2 bank.

I am also certain that GD could determine where a DD was coming from, i.e. an employer versus a bank checking account.
Where would employer's DD come from? Also a checking account.

They could be kicking those back if the originating account isn't a business checking account And/Or if the names of the sending entity matches your name exactly. One solution would be to just get a business checking account from somewhere like Chase, and use some variation of your name as business name.

I've been sending my "DD" as ACH from a random local CU and so far it works.
littlewinglet is offline  
Old Sep 21, 2021, 5:56 am
  #1517  
 
Join Date: Mar 2005
Programs: Continental Onepass, Hilton, Marriott, USAir and now UA
Posts: 6,439
Originally Posted by littlewinglet
Where would employer's DD come from? Also a checking account.

They could be kicking those back if the originating account isn't a business checking account And/Or if the names of the sending entity matches your name exactly. One solution would be to just get a business checking account from somewhere like Chase, and use some variation of your name as business name.

I've been sending my "DD" as ACH from a random local CU and so far it works.
I suspect that making a DD from a business checking account may have worked for Go. But I now have 2 queries about that approach now.

When did you set up your Go Bank DD account? I tried what you did and the DD was returned to my Chase checking account. That was 9 months ago. I then had to use my business to DD the money to Go which did work. If your DD was done further back then mine, maybe Go changed their rules by the time I attempted to do my DD.

Second. Business checking accounts are almost always fee based. They either have monthly fees, minimum activity levels or fees for money movement (check payments, deposits etc.). I can assure you that business checking accounts cost much more than the $4/mo. that Go would charge for their Go2 bank account.

Finally, I suspect that if you are not being moved to Go2, then your current DD situation will not change (I certainly hope that is the case). However, if your account is going to be migrated to Go2, then you are going to fall under the Go2 T&Cs for DD. We will just have to wait to see how that falls out starting in November.
radonc1 is offline  
Old Sep 21, 2021, 6:02 am
  #1518  
 
Join Date: Mar 2005
Programs: Continental Onepass, Hilton, Marriott, USAir and now UA
Posts: 6,439
Tried to activate my new Go card, and it appears that GD isn't ready for us.

"We are having technical difficulties. Please try again later"
radonc1 is offline  
Old Sep 21, 2021, 7:09 am
  #1519  
 
Join Date: Oct 2014
Programs: All of them
Posts: 1,664
Originally Posted by radonc1
I suspect that making a DD from a business checking account may have worked for Go. But I now have 2 queries about that approach now.

When did you set up your Go Bank DD account? I tried what you did and the DD was returned to my Chase checking account. That was 9 months ago. I then had to use my business to DD the money to Go which did work. If your DD was done further back then mine, maybe Go changed their rules by the time I attempted to do my DD.

Second. Business checking accounts are almost always fee based. They either have monthly fees, minimum activity levels or fees for money movement (check payments, deposits etc.). I can assure you that business checking accounts cost much more than the $4/mo. that Go would charge for their Go2 bank account.

Finally, I suspect that if you are not being moved to Go2, then your current DD situation will not change (I certainly hope that is the case). However, if your account is going to be migrated to Go2, then you are going to fall under the Go2 T&Cs for DD. We will just have to wait to see how that falls out starting in November.
I got my Go card in Dec. last year. Didn't set up DD through their website, just started sending $500 /mo by ACH from one of my CUs and it seems to work.

You can go for the $750 Chase biz checking bonus right now, and try this out. After the initial hoops to jump through, it's only a $2k/mo balance requirement OR $2k /mo spend on an Ink card, which is peanuts for most of us with ODOM....and we do it anyway.

I'm just wondering how they can tell legit DD, and only 2 ways I can think of are business checking and/or different name on the ACH sender. They can't possibly know the names of every single business in existence, and there's no special form of ACH or checking account for companies or small businesses.
littlewinglet is offline  
Old Sep 21, 2021, 8:14 am
  #1520  
 
Join Date: Jan 2014
Location: Triangle
Posts: 32
Originally Posted by Caryite
As anticipated, my original GoBank Visa was loaded today 9/17 at WM with NO FEE. Register and WM load receipt still explicitly states:
SWIPE FEE 0.00

So GB Visa without fees (for me) appears to be good until 10/31, when this card can no longer be used per the GoBank - Go2Bank transition letter received. I have not activated nor do I have any plans to activate this new Go2Bank card prior to then. Future fees will determine if I even bother with it.
Welp, today 9/21 on my original GB Visa, I saw a $3.74 swipe fee show up when trying to load at WM. I canceled the transaction and had the cashier try the load again. Once I swiped my card, the $3.74 fee showed up again, so another cancel of that transaction.

Again, I have not received any e-mails or notices of a swipe fee on this card, but it appears to be there now. I did a free load yesterday, so I know this was not the case prior to today. Looks like a cheaper MO is going to be needed going forward unless any other suggestions are out there.

$3.74 per $500 is not going to be in my future plans.
littlewinglet likes this.

Last edited by Caryite; Sep 21, 2021 at 8:21 am
Caryite is offline  
Old Sep 21, 2021, 8:48 am
  #1521  
 
Join Date: Aug 2015
Posts: 2,061
Originally Posted by Caryite
Welp, today 9/21 on my original GB Visa, I saw a $3.74 swipe fee show up when trying to load at WM. I canceled the transaction and had the cashier try the load again. Once I swiped my card, the $3.74 fee showed up again, so another cancel of that transaction.

Again, I have not received any e-mails or notices of a swipe fee on this card, but it appears to be there now. I did a free load yesterday, so I know this was not the case prior to today. Looks like a cheaper MO is going to be needed going forward unless any other suggestions are out there.

$3.74 per $500 is not going to be in my future plans.
thx for heads-up; yday, mine was free as well... yep with the fees, the end of this Go is here
danhouston is offline  
Old Sep 21, 2021, 12:32 pm
  #1522  
 
Join Date: Oct 2015
Location: HNL
Posts: 148
Originally Posted by danhouston
thx for heads-up; yday, mine was free as well... yep with the fees, the end of this Go is here
visa or mc?
jeffersun is offline  
Old Sep 21, 2021, 1:28 pm
  #1523  
 
Join Date: Apr 2014
Posts: 276
The end is here!!
edit: wondering if I should activate my chip card, and give a try, before saying goodbye to GoBank for good … mhm

Last edited by benny08; Sep 21, 2021 at 1:37 pm
benny08 is offline  
Old Sep 21, 2021, 3:48 pm
  #1524  
 
Join Date: Mar 2007
Location: S Cal
Programs: AA Lifetime Plat, United Silver, Marriott Plat, IHG Plat
Posts: 1,142
Originally Posted by Caryite
Welp, today 9/21 on my original GB Visa, I saw a $3.74 swipe fee show up when trying to load at WM. I canceled the transaction and had the cashier try the load again. Once I swiped my card, the $3.74 fee showed up again, so another cancel of that transaction.

$3.74 per $500 is not going to be in my future plans.
OK, that's a report of a fee for loading GB VISA. Still hoping for reports about GB MC.

My old accounts were GB MC. Like others here have reported, I received new GB MC Chip cards, not GB2 cards.
GetawaysRus is offline  
Old Sep 21, 2021, 4:19 pm
  #1525  
 
Join Date: Dec 2013
Posts: 3,507
Any reports on GB MC cards? I just hoping that free loads can just work until 10/31. I could care less about GoBank card after that.
ericdabbs is offline  
Old Sep 21, 2021, 6:34 pm
  #1526  
soy
 
Join Date: Dec 2008
Location: DUB-BOS
Programs: various
Posts: 3,690
Originally Posted by ericdabbs
Any reports on GB MC cards? I just hoping that free loads can just work until 10/31. I could care less about GoBank card after that.
There are no reports of fees for GB MC, but the rumor from 1 DP lives on.
I have made several free loads since 9-16, and I fully expect to continue loading for free until 10-31
soy is online now  
Old Sep 21, 2021, 7:56 pm
  #1527  
 
Join Date: Oct 2014
Programs: All of them
Posts: 1,664
Originally Posted by soy
There are no reports of fees for GB MC, but the rumor from 1 DP lives on.
I have made several free loads since 9-16, and I fully expect to continue loading for free until 10-31
I did a free load yesterday, I have MC version AND got the email about 9-16 fees. Maybe they forgot about it lol.
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littlewinglet is offline  
Old Sep 21, 2021, 9:39 pm
  #1528  
 
Join Date: Dec 2009
Location: DEN
Posts: 502
I can confirm 3.74 fee is in effect today 9-21 for GoBank Visa (opened early 2014).

It's possible they're rolling out fee in batches depending on card network. I definitely wouldn't count on the MC version remaining fee-free until 10-31.
brc01 is offline  
Old Sep 22, 2021, 7:00 am
  #1529  
 
Join Date: Mar 2005
Programs: Continental Onepass, Hilton, Marriott, USAir and now UA
Posts: 6,439
Originally Posted by littlewinglet
I did a free load yesterday, I have MC version AND got the email about 9-16 fees. Maybe they forgot about it lol.
Bad news guys and gals
Tried this AM using my old Go MC version to load $20 at reliable WM and got the $3.74 charge
Received absolutely no notifications for this charge or change.

Will activate my new Go MC chipped version asap and try it as well. However, looks like another round of "discussions" needed with Go CS
radonc1 is offline  
Old Sep 22, 2021, 12:02 pm
  #1530  
 
Join Date: Oct 2015
Location: HNL
Posts: 148
Originally Posted by radonc1
Bad news guys and gals
Tried this AM using my old Go MC version to load $20 at reliable WM and got the $3.74 charge
Received absolutely no notifications for this charge or change.

Will activate my new Go MC chipped version asap and try it as well. However, looks like another round of "discussions" needed with Go CS
yes it appears the fee has hit MC as well. The inconsistencies are what's frustrating. I never received the fee email, but I know people who did. I've only received an email instructing me to activate a new card (I have a no chip mc from 2018). I finally received said card, which is the same Go but with chip. I feel like I received an email about being moved to Go2, but I can't find the email and am maybe mixing up something I saw here or elsewhere. Their intentions seem clear tho. It's evident that their back end is a mess. There's not a T&C sheet with my new card, and I don't know if that one you pulled before is still on their website.
jeffersun is offline  


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