VGC's and AGC's from Office Depot

Old Dec 25, 18, 10:22 am
  #211  
 
Join Date: Oct 2014
Programs: All of them
Posts: 1,202
Originally Posted by rxgeek View Post
My local OD called "Chase" when I tried to buy 2 $200 vgcs during a promo. The cashier said the card was denied. I called the number on my card and they said they had no idea why as the card was never put in the POS terminal. I later called OD corp and they explained that the store may call Chase retail services for an approval for cc purchases over $200. Anyone else have this issue?
I've never had that issue. That's just your local store being run by a village idiot. The worst I get is sporadic pushback about doing multiple transactions citing "federal regulations"
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Old Dec 25, 18, 11:45 am
  #212  
 
Join Date: Dec 2017
Posts: 415
Originally Posted by rxgeek View Post
My local OD called "Chase" when I tried to buy 2 $200 vgcs during a promo. The cashier said the card was denied. I called the number on my card and they said they had no idea why as the card was never put in the POS terminal. I later called OD corp and they explained that the store may call Chase retail services for an approval for cc purchases over $200. Anyone else have this issue?
It happened to me once. Fortunately (?), that particular OD is a bit out of the way for me, so I've just never gone back to it. Other ODs in the area work just fine.
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Old Dec 25, 18, 12:16 pm
  #213  
 
Join Date: Jul 2014
Posts: 3,699
@rxgeek, unless you saw the cashier call the CC, s/he is likely bluffing; did you even get to the point to insert your card for them to say it was denied? I believe the CC when they said there was no sign the card was inserted at the POS terminal.

if another offer comes, try it with a different cashier and if you get the same spiel, it is possibly coming from store management so you might as well skip that store for future OD/OM promos.
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Old Dec 25, 18, 4:56 pm
  #214  
 
Join Date: Feb 2014
Posts: 91
Originally Posted by rxgeek View Post
My local OD called "Chase" when I tried to buy 2 $200 vgcs during a promo. The cashier said the card was denied. I called the number on my card and they said they had no idea why as the card was never put in the POS terminal. I later called OD corp and they explained that the store may call Chase retail services for an approval for cc purchases over $200. Anyone else have this issue?
that happened to me long time ago (before the chip card), they ask me to give them the card so they can call Chase or AMEX, to get an pre-approve/authorize number for the amount I purchased, then tell me slid the card , which it get authorized again for the same amount, my card fraud alert kicked in, denied the charge. by the second time, I talk to manager, I tell them I believe that cashier is calling a phone number that is not Chase nor AMEX, they just have other end write down all my card's info, they can use it or sell that later, I wanted their Corp office or Manager to investigate this instant, and I like to make a police report in case my CC info is been stolen. Manager insured me this is their store policy and they are calling credit company.( which I already know) but after that day, they never called CC for pre-Approve again.
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