Jan 10, 2015, 9:20 pm
Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
Apr 20, 2015, 12:30 pm
#5356
Join Date: Apr 2005
Location: san jose,calif
Programs: AA explat,Adm Club,Priority Club, and all nonsense in my comic book mind.
Posts: 746
Putting flame proof vest on. I am new to all this....is there an updated list of where the card may be purchased. RB locator says not avail in Ca, yet numerous comments about availability in So Ca. I am in San Francisco Bay area (silicone valley) ...have checked the RB site for states I mite be in the next few months, no match...
Apr 20, 2015, 12:38 pm
#5357
Join Date: Feb 2012
Location: LAX
Programs: AA, TY, UR, UA, US, WN, MR, SPG
Posts: 1,453
Putting flame proof vest on. I am new to all this....is there an updated list of where the card may be purchased. RB locator says not avail in Ca, yet numerous comments about availability in So Ca. I am in San Francisco Bay area (silicone valley) ...have checked the RB site for states I mite be in the next few months, no match...
There are alternative ways to acquire them, but keep in mind that commercial posts regarding the buying/selling of these cards is a violation of FT rules and will be removed.
Apr 20, 2015, 12:45 pm
#5358
Join Date: Nov 2005
Location: MOD/SFO
Programs: Whole Lot of Nothin' anymore - Thanks to baby!
Posts: 582
Apr 20, 2015, 12:47 pm
#5359
Join Date: Apr 2012
Posts: 107
Can anyone confirm successful loading at the Target City Express at Bush/Sansome? I'd like to switch to 5k/mo and this store is very close to me but I don't want to give up my SoftServe if it's going to be a hassle.
I saw a few earlier reports from Feb/Mar ITT - just looking for an update/confirmation. Thanks!
I saw a few earlier reports from Feb/Mar ITT - just looking for an update/confirmation. Thanks!
Apr 20, 2015, 1:32 pm
#5363
Join Date: Apr 2012
Location: LAX
Posts: 556
First load in Nashville, got my card in Memphis.
Went to a Target customer service, first lady was not nice, told me I cant do it with the prepaid card and refer to the next girl. she was friendly but also confused about the prepaid card. I told her just like reload the gift card. she asked her supervisor and did for me. she told me they have never saw the prepaid card before. Anyway, finished my first load, was smooth. hope it will get better next time.
Went to a Target customer service, first lady was not nice, told me I cant do it with the prepaid card and refer to the next girl. she was friendly but also confused about the prepaid card. I told her just like reload the gift card. she asked her supervisor and did for me. she told me they have never saw the prepaid card before. Anyway, finished my first load, was smooth. hope it will get better next time.
Apr 20, 2015, 2:33 pm
#5364
Join Date: Jan 2015
Location: Champaign, IL
Programs: Total Rewards Diamond, Wyndham Diamond, Marriott Gold, AA Gold
Posts: 564
Apr 20, 2015, 3:17 pm
#5365
Join Date: May 2014
Location: Dayton, OH
Programs: CarlsonGold,HHDiamond, SPGGold,ChoiceGold, *Silver, WNCompanionPass, ASMVPGold, HyattDiamond,IHGPlat
Posts: 255
RB Loading Strategy
So what's the latest efficient loading strategy now that it doesn't allow multiple swipes? I was doing 2 $1k transactions, but now I've got a 2nd card to load and don't want to go 5 times/month.
I still get funny looks at the customer service desk.
I still get funny looks at the customer service desk.
Apr 20, 2015, 3:25 pm
#5366
Join Date: Feb 2012
Location: LAX
Programs: AA, TY, UR, UA, US, WN, MR, SPG
Posts: 1,453
Do 4 swipes or go 5 times a month. Those are pretty much your options. Preferably option B, because option A will get you noticed much more and might lead to managers instating store-specific policies.
Apr 20, 2015, 4:08 pm
#5367
Join Date: Apr 2013
Location: Michigan
Programs: AA, UA, DL, UR, IHG platnium, AirAsia
Posts: 323
Walked into Target nervous as heck to do my first load knowing that Prepaid cards weren't sold at my local Target. Walked up to register, told the cashier "I want to reload my RedCard". She swiped it right out my hand and didn't even ask anything other than "How Much?" I may have been too overly careful on this first trip, loading less than $1k on 1 card. First card, Citi AA was somehow rejected after giving her the last 4 digits of CC #. Didn't want to hold up the line so pulled out my BA+ which worked. Guess it went better than expected. Hopefully on future trips I have no problems with other cashiers! (& my Citi AA works!)
Apr 20, 2015, 4:19 pm
#5368
Join Date: Feb 2011
Posts: 197
Pay real estate tax by Redcard?
My city allows real estate tax to be paid by check or cash with no fee, but charges usurious fees to pay with a credit card and I assume debit card (credit cards go through a third party called Unipay).
If I try to pay my real estate tax with my Redcard and give the city clerk's office as the address (where payments are addressed if by check), will it go through as cash or a check (as if I mailed a check myself)?
Or will it go through as a credit/debit card transaction which would trigger the fees?
And if this would work, should I list the city as a "business" or "personal" payee? (It is technically neither- it is a government).
Or would the better approach be to take the money out via ATM and pay in person, or transfer the money to a bank account and pay with a personal check (to avoid the fee) ? I assume these would work but adds another layer of complexity.
I'm new to Redcard. Still learning. Thanks in advance.
If I try to pay my real estate tax with my Redcard and give the city clerk's office as the address (where payments are addressed if by check), will it go through as cash or a check (as if I mailed a check myself)?
Or will it go through as a credit/debit card transaction which would trigger the fees?
And if this would work, should I list the city as a "business" or "personal" payee? (It is technically neither- it is a government).
Or would the better approach be to take the money out via ATM and pay in person, or transfer the money to a bank account and pay with a personal check (to avoid the fee) ? I assume these would work but adds another layer of complexity.
I'm new to Redcard. Still learning. Thanks in advance.
Last edited by protagonist; Apr 20, 2015 at 4:36 pm
Apr 20, 2015, 4:35 pm
#5369
Join Date: Sep 2011
Location: ORD/MDW
Programs: AA EXP, DL-Plat, WN-CP | Hotels: Choice-Gld, IHG-Plt, Rad-Gld, HH-Dia, Hyatt-Glob, Marriott-LtPlt
Posts: 2,889
Apr 20, 2015, 4:37 pm
#5370
Join Date: Apr 2012
Location: LAX
Posts: 556
Walked into Target nervous as heck to do my first load knowing that Prepaid cards weren't sold at my local Target. Walked up to register, told the cashier "I want to reload my RedCard". She swiped it right out my hand and didn't even ask anything other than "How Much?" I may have been too overly careful on this first trip, loading less than $1k on 1 card. First card, Citi AA was somehow rejected after giving her the last 4 digits of CC #. Didn't want to hold up the line so pulled out my BA+ which worked. Guess it went better than expected. Hopefully on future trips I have no problems with other cashiers! (& my Citi AA works!)
when I back from home, Chase did call me ask about the transitions, I just told them I bought Gift cards for family.