Jan 10, 2015, 9:20 pm
Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
Mar 26, 2015, 6:22 pm
#4351
Join Date: Jan 2010
Location: SFO
Posts: 1,754
Wave as you walk by, I am going to go get some Ice Cream in the food court..
Mar 26, 2015, 6:23 pm
#4352
Join Date: Dec 2009
Posts: 337
Is indeed odd how folks that had issue in Feb and called have yet to get back. Unfortunately seems to not be any particular order. Here's to hoping gets resolved, and not have to dispute the 1k to AmEx within the 60 day window.
Mar 26, 2015, 8:21 pm
#4353
Join Date: Mar 2006
Location: RDU
Posts: 812
I requested a bill pay for my rent on 3/13, was told it would arrive on 3/19, it actually arrive on 3/24.
Mar 26, 2015, 9:07 pm
#4354
Join Date: Feb 2014
Programs: SPG Plat, IHG Plat Ambassador, CC Gold, HH Diamond, Hyatt Plat
Posts: 67
Bill Pay
Trying to access the Bill Pay feature for the first time on all 3 of my (family) cards and get error: "Due to technical difficulties we are unable to process your request at the moment. Please try again. We apologize for the inconvenience." All phone numbers are correct and I just can't get it to work. Any ideas? want to avoid calling, if possible. TIA
Mar 26, 2015, 9:47 pm
#4355
Join Date: Nov 2009
Programs: DL DM-1MM HH Diamond
Posts: 361
Trying to access the Bill Pay feature for the first time on all 3 of my (family) cards and get error: "Due to technical difficulties we are unable to process your request at the moment. Please try again. We apologize for the inconvenience." All phone numbers are correct and I just can't get it to work. Any ideas? want to avoid calling, if possible. TIA
Mar 26, 2015, 10:56 pm
#4356
Join Date: Jan 2015
Posts: 77
What about Target loads on the temp card? I put $5 on at purchase of the card, and then reloaded it x 3 up to $1500 total balance.
Now that I have my permanent card, can I still load $5K in March, or $3,505?
Also, does anyone know what timezone the card uses for the date of a load? If I put on a load at 10:30 p.m. Pacific, will it show for that day or the following day?
Now that I have my permanent card, can I still load $5K in March, or $3,505?
Also, does anyone know what timezone the card uses for the date of a load? If I put on a load at 10:30 p.m. Pacific, will it show for that day or the following day?
T&C state Eastern time zone, so 10:30pm Pacific should count as the next day. (However, my loads past 9pm on 3/24 on the west coast are shown as 3/24 in my online history. I don't think that means anything, though.)
Mar 27, 2015, 12:04 am
#4357
Join Date: Apr 2010
Posts: 110
Told cash or debit loads only.
I tried to load my Redcard at a Target in NV tonight and got told by a customer service supervisor they no longer allow CC loads. Will try another Target in town but this was the same supervisor who had been happy to show cashiers how to process the load previously. She tried to tell me that they haven't been doing CC loads for the last 1-2 months.
Mar 27, 2015, 1:02 am
#4358
Join Date: Dec 2013
Posts: 3,507
ugh... reading comprehension > me 
I read it again and found exactly what you just said.
Thanks!
Now, which bucket would transfer of funds be under? What I mean is if I transfer money from redbird1 to redbird2, what's my monthly limit? or at one time for that matter...
I read it again and found exactly what you just said.
Thanks!
Now, which bucket would transfer of funds be under? What I mean is if I transfer money from redbird1 to redbird2, what's my monthly limit? or at one time for that matter...
Mar 27, 2015, 5:39 am
#4359
Join Date: Sep 2014
Posts: 84
Has anyone successfully loaded this card at a Target in the Vienna, VA area? It looks like the closest Target to me that has these cards is in Laurel, MD which is a 45 minute drive each way. I realize the FAQ says you can do this, I'm just hoping for a hint on which Target near me might be the easiest for reloads.
edit: nvm, found a previous post with success reported at Merrifield location
edit: nvm, found a previous post with success reported at Merrifield location
Mar 27, 2015, 7:05 am
#4360
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Mar 27, 2015, 8:32 am
#4361
Join Date: Feb 2014
Programs: SPG Plat, IHG Plat Ambassador, CC Gold, HH Diamond, Hyatt Plat
Posts: 67
Mar 27, 2015, 8:45 am
#4362
Join Date: Feb 2015
Posts: 910
Does anyone have experience linking PayPal with Redbird or Serve and withdrawing money from PayPal to Redbird/Serve?
If it helps, you can have any phone number you want in your Redbird profile (since it doesn't get verified by text etc) but I'd keep track as to what nr goes with what card, in case you get asked by cust service when you call.
If it helps, you can have any phone number you want in your Redbird profile (since it doesn't get verified by text etc) but I'd keep track as to what nr goes with what card, in case you get asked by cust service when you call.
Mar 27, 2015, 8:58 am
#4363
Join Date: Feb 2015
Location: IAD, sometimes DCA
Posts: 107
Yep. I'm trying to limit sources of payments. It doesn't happen often but just curious so that I know what the boundaries are.
Mar 27, 2015, 9:12 am
#4364
Join Date: Sep 2012
Posts: 4,431
I've been combining a lot of money between my account, my wife's, and my mother's (all of which I manage). I combine relatively large amounts ($1000 or more sometimes). Every time I do this, I get a little nervous. What are you guys' thoughts on doing this and immediately doing BP? Big red flag to Target/AMEX?
Mar 27, 2015, 9:25 am
#4365
Join Date: Apr 2011
Location: USA
Programs: DL DI AA LTPL MAR LTPL HY GL
Posts: 477
Tried to search again? American Express should be listed on their system.