Jan 10, 2015, 9:20 pm
Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
Jan 2, 2015, 10:39 am
#91
Join Date: Jun 2014
Posts: 234
For me it's usually been 1-2 business days to show up in my bank account. Since yesterday was a holiday, you should see your transfer today or tomorrow.
Jan 2, 2015, 11:32 am
#95
Join Date: Dec 2014
Posts: 57
FWIW - you also quoted the "this is a 1% load" post out of context. You talked down to the OP saying h they were posting incorrect information. In reality, OP was saying that loading RB with an OBC card was a waste, because it only earns 1% CB or .5% CB if you haven't met the $6500 threshold. The post you criticized was not misleading and the OP was citing correct and potentially useful information, albeit slightly off topic.
OK, but within context, I would think intelligent posters could discern the meaning (load = reward, no mention of fee) ESPECIALLY with the "and 0.5% before $6,500" And my response was to TMM1982s response to:
Does anyone have any data point whether reloading the Redbird with an Amex credit card (particularly the old Amex Blue Cash) will trigger a financial review or shut down?
specifically talking about the OBC, which (again apart from meeting threshold) is a poor choice to load redbird.
But it is easier to just post I guess.
Does anyone have any data point whether reloading the Redbird with an Amex credit card (particularly the old Amex Blue Cash) will trigger a financial review or shut down?
specifically talking about the OBC, which (again apart from meeting threshold) is a poor choice to load redbird.
But it is easier to just post I guess.
This!
Silver, I completely understand what your original post meant - because OBC only earns 0.5% before 6500 and only 1% after that, therefore it is a total waste to use OBC.
In fact, any intelligent person could also infer that OBC would essentially have 1% "fee" when comparing using a 2% card - the lost 1% earning is indeed a hidden "fee".
TMM1982 totally misread, yet kept posting...
Silver, I completely understand what your original post meant - because OBC only earns 0.5% before 6500 and only 1% after that, therefore it is a total waste to use OBC.
In fact, any intelligent person could also infer that OBC would essentially have 1% "fee" when comparing using a 2% card - the lost 1% earning is indeed a hidden "fee".
TMM1982 totally misread, yet kept posting...
Jan 2, 2015, 11:45 am
#97
Join Date: May 2010
Location: WAS
Programs: Lotz
Posts: 1,534
Anyone planning on transferring money to their bank accounts should do a test transfer of $1 to make sure. I transferred $5K from my RB to my checking and so far it's disappeared for 3 days and I wish I'd done a test transfer to know it's set up correctly.
Jan 2, 2015, 12:56 pm
#99
Join Date: Nov 2014
Posts: 197
Don't know if this is the right spot for this but don't know where else to mention it.
For those that use Mint.com (A financial aggragator website that allows you to track all your bank/investment accounts/credit cards/mortgage etc) I have gotten an escalation to get support for REDCard added. Apparently however they need 4 more people to request it before it gets escalated to engineers.
What to do:
Login to your Mint.com account
Request your bank be added (Go to Accounts, click Financial tab, try to search for REDCard, click "request your bank be added") with the following information:
Full Bank Name: Target Prepaid REDCard (American Express)
Bank URL: https://amex.serve.com/prepaidredcard/
Bank Login URL: https://secure.prepaidredcard.com/
For those that use Mint.com (A financial aggragator website that allows you to track all your bank/investment accounts/credit cards/mortgage etc) I have gotten an escalation to get support for REDCard added. Apparently however they need 4 more people to request it before it gets escalated to engineers.
What to do:
Login to your Mint.com account
Request your bank be added (Go to Accounts, click Financial tab, try to search for REDCard, click "request your bank be added") with the following information:
Full Bank Name: Target Prepaid REDCard (American Express)
Bank URL: https://amex.serve.com/prepaidredcard/
Bank Login URL: https://secure.prepaidredcard.com/
Jan 2, 2015, 12:56 pm
#100
Join Date: May 2014
Posts: 103
This happened to me with Serve at one time, it was instantly taken out of my account so I kept an eye on it to be posted to my linked bank account. After 7 biz days and no sign of it, I called amex CS and it turns out that funds were never sent to my approved bank account 
I had to go over my account to reconcile balance to find the 'missing' funds. From then on, I just use B/P and monitor it closely.
I had to go over my account to reconcile balance to find the 'missing' funds. From then on, I just use B/P and monitor it closely.You are right if it doesn't show up, it is a major hassle to get funds returned. I had $500 go missing in similar fashion. It took 2 months and much agravation and wasted hours on phone until it was returned.
Jan 2, 2015, 1:15 pm
#101
Join Date: Aug 2014
Posts: 305
YMMV, but my experience with Serve was that the $$ came out of Serve, but never showed up in my bank. After about a week, it popped back into my Serve. I was transferring to a bank acct to close Serve fast, so that I could open a redbird. Live and learn. I wound up transferring the left over serve $$ to an already opened redbird which was instant. It's great that you can transfer between the two.
Jan 2, 2015, 1:19 pm
#102
Join Date: Jun 2014
Posts: 234
Another update - I called again for status since originally they said it should be credited back today and magically this new CSR (Cedrick) couldn't find the notes of anything the other CSR said about faxing anything anywhere and told me that process wasn't correct. I had the original CSR's name (Julius) which I told this CSR but didn't make any difference. According to this new process, this new CSR has to send a message to a team (refused to tell me the name of the team) and I have to wait up to 10 business days for resolution.
Jan 2, 2015, 1:24 pm
#103
Join Date: Oct 2014
Posts: 103
Done.
It only took 1 week for me to get sick of logging into the REDCard website lol. Let's get this added to Mint, everyone!
Jan 2, 2015, 2:16 pm
#104
Join Date: Nov 2014
Posts: 62
never heard of it. i ought to try it, eh? otherwise i just keep a spreadsheet on google docs that i update manually: when pills are due, price, and when i've paid.
Jan 2, 2015, 2:30 pm
#105
Join Date: May 2014
Location: Central VA/LYH/ROA
Programs: BA, AA, SPG, HLTN, ETC
Posts: 365
I was kind of wondering the same thing....mine was shipped on 12/24 and I have yet to see it..seems over a week is a long time these days for something to be mailed...then again...it was the holidays.