Jan 10, 2015, 9:20 pm
Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
Jan 1, 2015, 9:19 pm
#61
Join Date: Nov 2011
Posts: 1,944
Does anyone have any data point whether reloading the Redbird with an Amex credit card (particularly the old Amex Blue Cash) will trigger a financial review or shut down?
(which is what I responded to your response to) in no way, shape of form mentioned the OBC?
Jan 1, 2015, 9:35 pm
#62
Suspended
Join Date: Dec 2014
Posts: 8,460
Another OT post. Keep it up ^
Jan 1, 2015, 9:50 pm
#63
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
Jan 1, 2015, 10:01 pm
#64
Join Date: Oct 2014
Location: LAC
Programs: Regal Crown Club
Posts: 488
Geographic is fine with me but they don't open accounts for non-permanent residents
This sounds good! $200k/y in spending is way more than I need to feed my birdie. Any experience with this? How are rewards paid? Do they shut down people who use it purely for category spend? I know there was an article on Dr. of Credit the other day but unfortunately there was not much information either. In the comments they're saying to stay away from this...
This sounds good! $200k/y in spending is way more than I need to feed my birdie. Any experience with this? How are rewards paid? Do they shut down people who use it purely for category spend? I know there was an article on Dr. of Credit the other day but unfortunately there was not much information either. In the comments they're saying to stay away from this...
Jan 1, 2015, 10:09 pm
#65
Join Date: Nov 2011
Posts: 1,944
This sounds good! $200k/y in spending is way more than I need to feed my birdie. Any experience with this? How are rewards paid? Do they shut down people who use it purely for category spend? I know there was an article on Dr. of Credit the other day but unfortunately there was not much information either. In the comments they're saying to stay away from this...
Jan 2, 2015, 12:52 am
#67
Join Date: Oct 2014
Location: LAC
Programs: Regal Crown Club
Posts: 488
Edit: seems like I'm out of luck! "Identification Requirements ... U.S. Permanent Alien Resident card". What is wrong with those f***ing Credit Unions? Banks don't give a damn but these CUs always require the Greencard.
Last edited by Julian Brennan; Jan 2, 2015 at 12:58 am
Jan 2, 2015, 5:43 am
#68
Join Date: Apr 2014
Programs: Hilton - Diamond, IHG - Spire Amb
Posts: 901
My past 2 experiences with Target are leaving me frustrated. Yesterday I went to load $100 onto my RB at the Target CS desk (the cashiers at my target are hesitant to load). The cashier selected "K3" or credit card for payment method, and got a message saying invalid payment method. I tried again today. same problem. I called the RB CS number and the rep told me they needed to be processed as cash load, but that I could use my credit card that way. I reported this to the cashier, she tried to process as cash, her register popped open and she had to void the transaction.
She turned the monitor towards me, and went through all the steps.
Swipe card.
when prompted how much to load entered 1000.
then select payment type, selected k3, credit card.
I swipe my card, it asks if 1000 is okay. I say yes, and sign my name.
Show her the final four numbers, she enters them.
Error message pops up saying invalid payment method.
I loaded no problem on the 20th.
anyone know what's going wrong?
She turned the monitor towards me, and went through all the steps.
Swipe card.
when prompted how much to load entered 1000.
then select payment type, selected k3, credit card.
I swipe my card, it asks if 1000 is okay. I say yes, and sign my name.
Show her the final four numbers, she enters them.
Error message pops up saying invalid payment method.
I loaded no problem on the 20th.
anyone know what's going wrong?
Jan 2, 2015, 6:13 am
#69
Join Date: May 2001
Location: Syracuse NY
Posts: 83
so, two questions
where do you find the temporary cards in the store? with all the other prepaid cards, or somewhere else? (i'm in california, where redbird is a ymmv proposition).
right now i have serve ... there's no sense in calling amex to have them convert this to a redbird, right? that would be sensible and easy ....
right now i have serve ... there's no sense in calling amex to have them convert this to a redbird, right? that would be sensible and easy ....
Jan 2, 2015, 7:24 am
#70
Join Date: Nov 2014
Posts: 197
where do you find the temporary cards in the store? with all the other prepaid cards, or somewhere else? (i'm in california, where redbird is a ymmv proposition).
right now i have serve ... there's no sense in calling amex to have them convert this to a redbird, right? that would be sensible and easy ....
right now i have serve ... there's no sense in calling amex to have them convert this to a redbird, right? that would be sensible and easy ....
Jan 2, 2015, 7:26 am
#71
Join Date: Jun 2014
Posts: 234
Had this issue happen to me today. I've loaded several RBs several times so I know the drill. In my case I believe the reason for my issue (and for yours) is that the Target systems will gladly load above the daily limit for temp or perm cards and charge your CC but the AmEx account wont post transactions above the daily limit. Between the two cards this happened to me on, $1,000 has disappeared somewhere. As bencahn said, I will likely dispute the transaction with the CC issuer if it posts as more than what was actually loaded to the AmEx account.
As expected, the Target employees are at a loss as to what to do and eventually just said to call the number on the back of the Redcard.
As expected, the Target employees are at a loss as to what to do and eventually just said to call the number on the back of the Redcard.
Jan 2, 2015, 7:30 am
#73
Join Date: Nov 2014
Posts: 197
Maybe I misspoke. There is a $5 fee when you do the initial load of the REDCard at a Target. At least there was both times I drove my butt to MA to get them (before I realized you could get more than one per day). Or maybe I'm crazy and just imagining that? I can't even remember at this point.
Jan 2, 2015, 7:33 am
#74
Join Date: Sep 2014
Posts: 1,837
Maybe I misspoke. There is a $5 fee when you do the initial load of the REDCard at a Target. At least there was both times I drove my butt to MA to get them (before I realized you could get more than one per day). Or maybe I'm crazy and just imagining that? I can't even remember at this point.
so if you put $5 initially, your card balance is $5.
Jan 2, 2015, 7:35 am
#75
Join Date: Nov 2014
Posts: 197
It looks like, according to some googling and image searching, that the fee has been removed or never was there in certain states, but in others it still exists.
Last edited by Ritley572; Jan 2, 2015 at 7:40 am