Jan 10, 2015, 9:20 pm
Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
May 11, 2015, 11:59 am
#7126
Join Date: Sep 2014
Location: NY
Posts: 29
Greetings Fellows,
I am new on this forums.I have been reading,reading and reading the threads. Trust me- the amount of reading I did here, I can go back and re-write my dissertation.
Anyways, great and thanks for community of people. While I was reading the wiki on RedBird, I read that you can use CC for the initial activation $500, Is it still the case in a post-memo world?
I am new on this forums.I have been reading,reading and reading the threads. Trust me- the amount of reading I did here, I can go back and re-write my dissertation.
Anyways, great and thanks for community of people. While I was reading the wiki on RedBird, I read that you can use CC for the initial activation $500, Is it still the case in a post-memo world?
Sounds to me like initial CC loads are kaput now too.
May 11, 2015, 12:05 pm
#7127
Join Date: Oct 2014
Location: LAC
Programs: Regal Crown Club
Posts: 488
Well, last time I looked this sub-forum was called Manufactured Spending. AFAICS this is what I'm doing, no matter what the purpose is. I don't care for the other sub-forums on this board.
May 11, 2015, 12:14 pm
#7128
Join Date: Mar 2015
Location: United States
Programs: AA, UR, Skyward, MR
Posts: 25
It is dead as far as I know. Just took a trip across the state to get a RB. CSR at POS clearly said "cash and debt only" but allowed me to proceed with CC. CSR's screen displayed a message,"This payment type is not acceptable, please return the marchandize." Head cashier stated that system-wide outage has been reported and we cannot sell the prepaid cards at this time. After 8 min of walking in the store, I picked up few item and walked up to register, paid and on the way out picked up a RB went straight to CS desk and ask for activation, Before me taking a relaxed breath, she stated " Cash or Debt only." I acknowledged in response. Put $1 on it and completed the transaction.
No questions asked.
Last edited by Explorer3; May 11, 2015 at 12:25 pm
May 11, 2015, 12:30 pm
#7129
Join Date: Dec 2012
Location: Philadelphia
Programs: HH Diamond, IHG Plat, SPG & Marriott Gold, CC Silver
Posts: 541
This is what I did with variable OVs from WAG promo this week:
1. I swipe OV on my terminal after total comes up $1000.
2. PIN pad comes up. Enter any 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO
5. Cashier reads something on her end and asks me how much on this card. $500. She pushes something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
1. I swipe OV on my terminal after total comes up $1000.
2. PIN pad comes up. Enter any 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO
5. Cashier reads something on her end and asks me how much on this card. $500. She pushes something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
I think that it's asking if you want to load the full $500 (or whatever) to the one Redbird or across multiple birds. I added a note in the Wiki on my steps.
May 11, 2015, 12:36 pm
#7130
Join Date: Jul 2014
Posts: 3,688
Why do you press No in step 4? because my OV had only $500 load and if I didn't press NO, full $1K will be charged on that DC and will be rejected I wasn't sure which card "this card" referred to, but I wanted to unload the full amount on the VGC and wanted it all on the Redbird, so I pressed Yes. Cashier didn't perform step 5 for me, so maybe you added something that doesn't need to be there.
I think that it's asking if you want to load the full $500 (or whatever) to the one Redbird or across multiple birds.
I think that it's asking if you want to load the full $500 (or whatever) to the one Redbird or across multiple birds.
May 11, 2015, 12:41 pm
#7131
Join Date: Jul 2014
Posts: 3,688
Yes, I think so. When I tried to get a temp card to put initial load of $10 with CC, the cashier showed me the message on her screen which said zero can be added using my CC. I was hoping it'll go through. I got my own confirmation.
May 11, 2015, 12:46 pm
#7132
Join Date: Apr 2015
Location: Hopkinton, MA
Posts: 232
The message when attempting a credit card that comes on the CSR's screen is "no third party credit cards may be used to load the redbird".
Since there was nobody else in line and the CSRs here are really friendly, I asked "what's a third party credit card?". Didn't know.
So my question of the day is: is there some credit card that CAN be loaded into Redbird now? I left pondering whether AMEX is a non third party? Maybe a Target credit card.
Why would I want to use either if there is no points/rewards involved? Well, I do like the 5% and do go to Target for stuff. I'd like to be able to reload anytime if I happen to not have enough on the Redbird.
Since there was nobody else in line and the CSRs here are really friendly, I asked "what's a third party credit card?". Didn't know.
So my question of the day is: is there some credit card that CAN be loaded into Redbird now? I left pondering whether AMEX is a non third party? Maybe a Target credit card.
Why would I want to use either if there is no points/rewards involved? Well, I do like the 5% and do go to Target for stuff. I'd like to be able to reload anytime if I happen to not have enough on the Redbird.
May 11, 2015, 1:08 pm
#7133
Join Date: Dec 2012
Location: Philadelphia
Programs: HH Diamond, IHG Plat, SPG & Marriott Gold, CC Silver
Posts: 541
I don't think that's the case. I did a split transaction just like you did: $1000 load with 2 $500 VGCs. I pressed YES each time and it went fine. I got one receipt at the end of the transaction.
May 11, 2015, 1:10 pm
#7134
Join Date: Dec 2004
Posts: 5,631
The message when attempting a credit card that comes on the CSR's screen is "no third party credit cards may be used to load the redbird".
Since there was nobody else in line and the CSRs here are really friendly, I asked "what's a third party credit card?". Didn't know.
So my question of the day is: is there some credit card that CAN be loaded into Redbird now? I left pondering whether AMEX is a non third party? Maybe a Target credit card.
Why would I want to use either if there is no points/rewards involved? Well, I do like the 5% and do go to Target for stuff. I'd like to be able to reload anytime if I happen to not have enough on the Redbird.
Since there was nobody else in line and the CSRs here are really friendly, I asked "what's a third party credit card?". Didn't know.
So my question of the day is: is there some credit card that CAN be loaded into Redbird now? I left pondering whether AMEX is a non third party? Maybe a Target credit card.
Why would I want to use either if there is no points/rewards involved? Well, I do like the 5% and do go to Target for stuff. I'd like to be able to reload anytime if I happen to not have enough on the Redbird.
May 11, 2015, 1:19 pm
#7135
Join Date: Feb 2015
Posts: 595
Disagree. You can only load one bird per transaction. The prompt is asking if you want the PAYMENT to go all on the one card or not. Has nothing to do with loading another bird.
But your experience tends to show that Targets POS is smart enough to auto-drain debits. That will be nice to know.
May 11, 2015, 1:36 pm
#7136
Join Date: Mar 2015
Location: Jacksonville, FL
Programs: AA is all for now.
Posts: 77
The CREDIT redcard gives 5% off all target purchases. Loading the PREPAID redcard codes as a target purchase on all known credit cards. Do you get 5% off your prepaid redcard loads if you do them with a target credit card? It is NOT a third party card and should be useable for loads. I know it sounds impossible but honestly we've all seen target do dumber things. Has anyone tried this? It would be utterly and completely hilarious (but not surprising) if Target was essentially giving 5% cashback for RB loads on their cc now that they've "fixed" the problem.
May 11, 2015, 1:39 pm
#7137
Join Date: Jul 2014
Posts: 3,688
I'm 100% sure had I pressed YES to paying full amount with swiped DC, it would've been rejected knowing I only had $500 on the card. Target's POS is no different from other stores when doing split tender. When asked how much, customer has to specify how much they're paying with a particular card or else full amount will be charged to it.
OVs work well for me requiring the least time at the register. You do what works well for you.
May 11, 2015, 1:44 pm
#7138
Join Date: Jul 2014
Posts: 3,688
I won't say Target was slow on this; they knew exactly what was going on, that includes coping with all the complaints/headaches they got the past few months. Its possibly a corporate decision to end it according to their time table after gathering enough data to analyze. I noticed they were able to stop the loading of $2500 in 3 swipes quite quickly, so this means if they want to end something, they can and they will.
May 11, 2015, 2:09 pm
#7139
Join Date: Jun 2013
Location: VA
Programs: AA EXP, A3 Gold, Marriott Silver, Choice Privileges Gold, National Exec
Posts: 192
I won't argue with your experience.
I'm 100% sure had I pressed YES to paying full amount with swiped DC, it would've been rejected knowing I only had $500 on the card. Target's POS is no different from other stores when doing split tender. When asked how much, customer has to specify how much they're paying with a particular card or else full amount will be charged to it.
OVs work well for me requiring the least time at the register. You do what works well for you.
I'm 100% sure had I pressed YES to paying full amount with swiped DC, it would've been rejected knowing I only had $500 on the card. Target's POS is no different from other stores when doing split tender. When asked how much, customer has to specify how much they're paying with a particular card or else full amount will be charged to it.
OVs work well for me requiring the least time at the register. You do what works well for you.
The only situation I've had where the register was smart enough to auto-drain the correct amounts was when I'd run the cards as credit instead of debit. Of course, we can't do that anymore...