Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
#3421
Join Date: Mar 2014
Location: NYC
Programs: DL Platinum, AA Plat Pro, Bonvoy Lifetime Platinum, JetBlue Mosaic 3, Amtrak Select
Posts: 966
AFT = amex for target (http://www.flyertalk.com/forum/manuf...et-2015-a.html). I looked and do not believe they are carrying any more at this store
#3422
Join Date: May 2003
Location: LAX
Programs: DL-Plat, UA-Plat 2MM, AA-PlatPro, B6-Mosaic 3, AY-Plat, HY-Globalist, MR-LT Plat, HH-Gold
Posts: 1,235
Also noticed that the cards are available here now and advertised aggressively throughout the store. Is this new? First time seeing them in NYC.
#3423
Join Date: Sep 2013
Posts: 429
Quote:
Originally Posted by PETERPNYC
Hey I am an uppereastsider also planning on going to 117 St target as soon as I close my serve and register my RB . Do you have to go to customer service or do it at register . What's an AFT ?
Thanks
Just went there tonight. Both the cashiers and customer service are well versed on how to do it. Had lots of issues with Chase getting the FA cleared and they were very cool about it - after the first one finally cleared, she asked if I wanted to do more.
Also noticed that the cards are available here now and advertised aggressively throughout the store. Is this new? First time seeing them in NYC.
Originally Posted by PETERPNYC
Hey I am an uppereastsider also planning on going to 117 St target as soon as I close my serve and register my RB . Do you have to go to customer service or do it at register . What's an AFT ?
Thanks
Just went there tonight. Both the cashiers and customer service are well versed on how to do it. Had lots of issues with Chase getting the FA cleared and they were very cool about it - after the first one finally cleared, she asked if I wanted to do more.
Also noticed that the cards are available here now and advertised aggressively throughout the store. Is this new? First time seeing them in NYC.
Well that's good news! :-D
#3424
Join Date: Dec 2014
Location: NY
Posts: 28
#3425
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,482
#3426
Join Date: Jan 2014
Posts: 25
I can confirm that it is Barclays Bank Delaware. Have used it to pat US Airways MC.
#3427
Join Date: May 2003
Location: LAX
Programs: DL-Plat, UA-Plat 2MM, AA-PlatPro, B6-Mosaic 3, AY-Plat, HY-Globalist, MR-LT Plat, HH-Gold
Posts: 1,235
I should have taken a picture, honestly I'm beginning to doubt myself even though I do know the difference between the prepaid/debit/credit. Do any of the stores charge $3 for the debit card? I do clearly remember seeing the $3 charge to buy the card. I'll double check when I'm back there again this weekend.
#3428
Join Date: Sep 2013
Posts: 429
Quote:
Originally Posted by daslax
Also noticed that the cards are available here now and advertised aggressively throughout the store. Is this new? First time seeing them in NYC.
And you're sure they're the prepaid version? I've seen plenty of Debit/Credit advertisements, but never the prepaid...
Originally Posted by daslax
Also noticed that the cards are available here now and advertised aggressively throughout the store. Is this new? First time seeing them in NYC.
And you're sure they're the prepaid version? I've seen plenty of Debit/Credit advertisements, but never the prepaid...
#3429
Join Date: Sep 2013
Posts: 429
Quote:
Originally Posted by GordonBombay
And you're sure they're the prepaid version? I've seen plenty of Debit/Credit advertisements, but never the prepaid...
I should have taken a picture, honestly I'm beginning to doubt myself even though I do know the difference between the prepaid/debit/credit. Do any of the stores charge $3 for the debit card? I do clearly remember seeing the $3 charge to buy the card. I'll double check when I'm back there again this weekend.
Originally Posted by GordonBombay
And you're sure they're the prepaid version? I've seen plenty of Debit/Credit advertisements, but never the prepaid...
I should have taken a picture, honestly I'm beginning to doubt myself even though I do know the difference between the prepaid/debit/credit. Do any of the stores charge $3 for the debit card? I do clearly remember seeing the $3 charge to buy the card. I'll double check when I'm back there again this weekend.
#3430
Join Date: Feb 2012
Location: NYC
Posts: 79
I was just there yesterday. I'm 95% certain that you're confusing it with another card........it would be great if what you were saying were true, but I don't believe that's the case.
I should have taken a picture, honestly I'm beginning to doubt myself even though I do know the difference between the prepaid/debit/credit. Do any of the stores charge $3 for the debit card? I do clearly remember seeing the $3 charge to buy the card. I'll double check when I'm back there again this weekend.
#3431
Join Date: Jan 2014
Posts: 1,269
Just be aware there is a first time for everything.
FWIW, I think the shutdowns are either a hoax or a very isolated group of people who did things to raise red flags with AMEX. But, I am open minded enough to think that it is possible that this is the leading edge of a wider crackdown. The more time that goes by without droves of others reporting in that they were shutdown, the less likely this is 'doomsday' for RB.
FWIW, I think the shutdowns are either a hoax or a very isolated group of people who did things to raise red flags with AMEX. But, I am open minded enough to think that it is possible that this is the leading edge of a wider crackdown. The more time that goes by without droves of others reporting in that they were shutdown, the less likely this is 'doomsday' for RB.
#3432
Join Date: May 2003
Location: LAX
Programs: DL-Plat, UA-Plat 2MM, AA-PlatPro, B6-Mosaic 3, AY-Plat, HY-Globalist, MR-LT Plat, HH-Gold
Posts: 1,235
#3433
Join Date: Oct 2012
Posts: 4
Data Point: On Sunday 3/1 I tried to load at the Factoria Target in Bellevue. At the CS desk. The younger guy told me that they had received a memo and that his manager could tell me more about what's going on. The manager who was standing a few feet from the desk on my side of the counter and was so close to me that I thought I should see what he had to say. So I said okay. He was really nice and explained that they received a memo recently and because the store was not in the test market, they could not do redcard reloads. I said it was no problem and thanked him for explaining the situation to me. I did a little shopping and left.
3/4: Successfully reloaded at Downtown Seattle Target with CC. The person at the CS desk handled the cards differently than before. She held my ID, my CC, and my redcard, where previously other associates would not need to hold my CC in their hand. I'm hoping that CC and Redcard names will not have to match exactly so that I will still be able to load my wife's card.
3/4: Successfully reloaded at Downtown Seattle Target with CC. The person at the CS desk handled the cards differently than before. She held my ID, my CC, and my redcard, where previously other associates would not need to hold my CC in their hand. I'm hoping that CC and Redcard names will not have to match exactly so that I will still be able to load my wife's card.
#3434
Join Date: Oct 2010
Location: BOS
Posts: 814
It doesn't make sense that you wouldn't be able to load at a Target store that doesn't sell the Prepaid RedCard. Their website for the Prepaid RedCard explicitly says you can load at ANY U.S. Target. (The same website also says the actual cards are only available at some stores.)
#3435
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
I used the phone notice of an up coming purchase for $1K for my new Chase B/A card last night. Load immediately went thru without a FA. I'm not sure if you can do this with all banks, but it definitely works with Chase.