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Wells Fargo Platinum 5X Grocery-Gas-Drugstores(2014-2015)

Wells Fargo Platinum 5X Grocery-Gas-Drugstores(2014-2015)

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Old Feb 10, 16, 6:41 am   -   Wikipost
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Churnable to get repeated 5x rewards?

Not possible
http://www.flyertalk.com/forum/22871522-post710.html


How to pay down CL quickly?
Use WF account to pay

Likely to get shut down if...?
- Cycling several times through your CL
- Cause a negative balance
- Have a really high balance
- Calling in and getting caught by human eyes on bestiality activities.

To check what your 5X/5% window is:
In your account summary page on WF website, go into the CC, and click "show my rewards" on the left side, then click "Visit Wells Fargo Rewards"
From there go to "Earn Rewards" on the top and click "My Offers" and go into the "Promotional Offers-Usage" tab.

To check which transactions get 5X/5% before your statement posts
To check if new transactions are eligible, go to "My Rewards" on the top, click "Activity", and set the start/end dates. You should see a "bonus earning" 4% for anything that's eligible.

What to do when transaction not going through due to FA?
Human @ fraud prevention line is 877-575-0462 (to verify charges if locked out) (Update 3-3-15 - Phone number no longer in service per this post)

Automated response number: 800-446-0664
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Old Oct 27, 14, 10:49 am
  #1  
Original Poster
 
Join Date: Oct 2014
Posts: 3
Wells Fargo Platinum 5X Grocery-Gas-Drugstores(2014-2015)

I have the WF Platinum 5X Grocery-Gas-Drugstore card and have run about 30K in VGC. I received a message on my login last night stating that the usage of the card was temporarily restricted and that I needed to call their 1-800 number. Wondering what the best plan of attack would be to work through the situation. Certainly don't want to admit the MS aspect of the card usage. Also, don't want to lose the points I've accumulated.
djbridge1974 is offline  
Old Oct 27, 14, 11:31 am
  #2  
 
Join Date: Oct 2014
Location: BOS
Programs: UA
Posts: 37
Literally just say stuff that makes no sense. Confuse the hell out of the operator, but be sure to emphasize how much you like the card and enjoy the benefits.
eb56 is offline  
Old Oct 27, 14, 11:33 am
  #3  
 
Join Date: Jan 2014
Posts: 32
It's probably just a fraud alert. WF is very fraud-averse. Just call and confirm that was you and say you are stocking up since you just got this card and thank you for such a great card and you love WF as a bank.
weseh is offline  
Old Oct 27, 14, 11:42 am
  #4  
 
Join Date: Jan 2012
Posts: 26
Do not call. It is NOT a typical fraud alert. This happened to several people I know personally. One, a relative newbie, called the number and long story short was shutdown. You will ultimately get the rewards you earned if you lay low and sock-drawer the card immediately.
RedCobra is offline  
Old Oct 27, 14, 11:51 am
  #5  
 
Join Date: Feb 2014
Posts: 511
Don't know why other people are freaking out but I received several messages like the OP on my login screen when I had my 5x period with Wells.

It goes to an automated fraud system. You confirm the past few charges, account unlocked, you are on your way. No people involved.

In my total six months with Wells, I never spoke with a live Wells employee once.
hamhead is offline  
Old Oct 27, 14, 11:54 am
  #6  
 
Join Date: Jul 2013
Posts: 1,033
I also have not heard of anyone being shutdown except for a friend of mine. But he did overpay the account multiple times.
ibleed0range is offline  
Old Oct 27, 14, 12:09 pm
  #7  
 
Join Date: Jan 2012
Posts: 26
Originally Posted by hamhead View Post
Don't know why other people are freaking out but I received several messages like the OP on my login screen when I had my 5x period with Wells.

It goes to an automated fraud system. You confirm the past few charges, account unlocked, you are on your way. No people involved.

In my total six months with Wells, I never spoke with a live Wells employee once.
Most of the time it's automated but sometimes not. Also, try the number on the back of the card. If you've gotten past fraud alerts and noted down the number, try that as well. But if you always get routed to a human no matter what you try, you're done.
RedCobra is offline  
Old Oct 27, 14, 12:20 pm
  #8  
 
Join Date: Oct 2014
Programs: All of them
Posts: 1,006
Originally Posted by ibleed0range View Post
I also have not heard of anyone being shutdown except for a friend of mine. But he did overpay the account multiple times.
Can you please ask him to clarify what exactly he did? Was he spending several times the credit limit? Or pre-paying more than what the balance was?
littlewinglet is offline  
Old Oct 27, 14, 12:32 pm
  #9  
 
Join Date: Jul 2013
Posts: 1,033
Originally Posted by littlewinglet View Post
Can you please ask him to clarify what exactly he did? Was he spending several times the credit limit? Or pre-paying more than what the balance was?
Yes and kind of. He was trying to ACH pull from BB so the payment would post instant because Wells CL is freed up when you pay. He did this multiple times and all the payments got reversed. The wells fargo system is whacked.
ibleed0range is offline  
Old Oct 27, 14, 1:27 pm
  #10  
 
Join Date: Oct 2014
Programs: All of them
Posts: 1,006
Originally Posted by ibleed0range View Post
Yes and kind of. He was trying to ACH pull from BB so the payment would post instant because Wells CL is freed up when you pay. He did this multiple times and all the payments got reversed. The wells fargo system is whacked.
Thanks, good to know. I have a WF checking acct so hopefully payments from there are treated with less suspicion.
littlewinglet is offline  
Old Oct 27, 14, 7:12 pm
  #11  
xp0
 
Join Date: Nov 2009
Posts: 774
Originally Posted by littlewinglet View Post
Thanks, good to know. I have a WF checking acct so hopefully payments from there are treated with less suspicion.
It depends actually. If you are doing small numbers it might be OK but if you are doing large numbers I do not believe it is good to deposit a lot in checking and use checking to pay off CC. WF does not look kindly at that ....
xp0 is offline  
Old Oct 27, 14, 7:44 pm
  #12  
 
Join Date: Jun 2014
Location: Pacific NW
Programs: AS MVP, Hyatt Diamond
Posts: 126
Read this thread:

http://www.flyertalk.com/forum/credi...ds-cap-77.html

It has many stories of why and how people get shut down when using this card.
JoJo12 is offline  
Old Oct 27, 14, 9:11 pm
  #13  
 
Join Date: Oct 2014
Programs: All of them
Posts: 1,006
Originally Posted by pjleitch View Post
Read this thread:

http://www.flyertalk.com/forum/credi...ds-cap-77.html

It has many stories of why and how people get shut down when using this card.
The few shutdown stories I found only mention frequently paying off the balance, usually from outside sources too. A few people with WF checking said they were able to do 2-3x the CL for a while and only had a warning once. The dominant complain is incessant fraud alerts and the resulting hassle of having to call support.
littlewinglet is offline  
Old Oct 28, 14, 1:27 am
  #14  
 
Join Date: Jan 2014
Programs: SPG Platinum, Hilton Diamond, Marriott Titanium, IHG Platinum
Posts: 209
it's a fraud alert, call to clear
jazzmailman is offline  
Old Oct 30, 14, 1:25 pm
  #15  
 
Join Date: Oct 2013
Posts: 1,175
I've had this card for almost six months, coming to end of promo period. I've put through about $50k in purchases per month, on a $20k CL. My usual mode of payment has been through the WF site, pulling from my WF checking account, paying the current outstanding balance, although I have also BP from BB a few times.

I usually got a fraud alert if I spend more than $3k per day, which I tried to avoid. Pretty simple to clear, didn't have to deal with any humans along the way.
tuphat is offline  

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