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Chase may be coding Amex Serve as a Cash Advance (not confirmed)

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Old Oct 2, 2014, 8:14 pm
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Last edit by: MasterCharge
DO NOT CALL CHASE ABOUT THIS
You might want to read more about this hear. http://dealbook.nytimes.com/2014/10/02/jpmorgan-discovers-further-cyber-security-issues/?_php=true&_type=blogs&_r=0

Oct 2nd- State of CC Loading to Serve

except to ask for a $0 cash advance limit. This can also be done via secure message.

Some Chase cardholders have reported a change in their cash advance limit after a pending charge appears for their Serve load, and they presume it means the Serve load is a cash advance. No one has reported an actual cash advance fee yet, only a pending charge of $200. This could change but this situation has happened before! In the past, such charges eventually turn into ordinary charges and the cash advance goes away.

You cannot dispute a charge while it's pending, so there's no point in asking Chase about anything that hasn't posted. No one has reported a cash advance fee, and unless you have one do not call Chase.

There are reports of a change in cash advance limits after a Serve load with the following cards::
  • Chase Sapphire Preferred
  • Chase UA Explorer Visa
  • Chase UA Club
  • Chase Ink Bold Visa
  • Also a Capital One card
  • Discover IT

There are also reports of NO cash advance when using the following cards. Note the overlap:
  • Chase Sapphire Preferred
  • Chase UA Explorer Visa
  • Chase UA Explorer MC
  • Chase British Airways Visa
  • Chase Southwest Visa
  • Also Barclay, Citi cards (Prestige, AA), Fidelity AMEX seem to be ok
  • Bank of America (Visa)

Note that some of the reports appear in the Serve thread.
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Chase may be coding Amex Serve as a Cash Advance (not confirmed)

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Old Oct 2, 2014, 12:51 pm
  #31  
 
Join Date: Feb 2014
Posts: 511
Chase getting an early start to 4th quarter earnings with some CA charges on the MSers.
hamhead is offline  
Old Oct 2, 2014, 12:57 pm
  #32  
 
Join Date: Jun 2013
Posts: 2,363
I can confirm my transactions for Ink Bold and CSP posted as cash advances per Chase Reps.
ZBigFam is offline  
Old Oct 2, 2014, 12:59 pm
  #33  
 
Join Date: Oct 2013
Programs: HH Diamond, Hyatt Diamond, IHG Platinum, Marriott Silver
Posts: 252
Two $500 charges on my Chase United Explorer were coded as Cash Advance (my available cash advance limit was decreased by $1000 so I am sure of this!). They haven't posted yet but I am not hopeful of them posting as a sale.

I called Chase and they told me it was the fault of Amex who changed the coding from "Sale" to "Cash Advance" but I WAS able to get the temporary authorizations removed. Now the question is will Amex attempt to re-charge it...
knowledgeispower is offline  
Old Oct 2, 2014, 1:15 pm
  #34  
 
Join Date: May 2011
Programs: US Airways Gold, Marriott Platinum, SW A List
Posts: 1,575
So what is a normal CA fee?
heyeaglefn is offline  
Old Oct 2, 2014, 1:19 pm
  #35  
 
Join Date: Oct 2013
Programs: HH Diamond, Hyatt Diamond, IHG Platinum, Marriott Silver
Posts: 252
Originally Posted by heyeaglefn
So what is a normal CA fee?
Depends on the card, but usually it ranges from 3% to 5% of the amount of the advance with a minimum fee of $10.
knowledgeispower is offline  
Old Oct 2, 2014, 1:28 pm
  #36  
 
Join Date: Dec 2012
Location: JFK
Programs: *$ Gold :)
Posts: 1,061
Originally Posted by knowledgeispower
Depends on the card, but usually it ranges from 3% to 5% of the amount of the advance with a minimum fee of $10.
...and interest's starting to accrue immediately, without grace period, I understand.
pier11 is offline  
Old Oct 2, 2014, 1:30 pm
  #37  
 
Join Date: Jan 2014
Posts: 565
A quick question to those who have been charged as CA. Do you do bank Withdrawals of your Serve balance, or do you use it to buy stuff and pay bills?

The reason for the question: Is Serve doing blanket CA for all loads, or are they now smarter, and targeting folks who are doing CA to themselves?
Lumpylump76 is offline  
Old Oct 2, 2014, 1:33 pm
  #38  
 
Join Date: Dec 2011
Posts: 445
I did a load from my US Bank club Carlson card this morning. Can't find anything about cash advance on their website...where should I be looking?
dagaetch is offline  
Old Oct 2, 2014, 1:34 pm
  #39  
 
Join Date: Jan 2014
Posts: 565
Originally Posted by dagaetch
I did a load from my US Bank club Carlson card this morning. Can't find anything about cash advance on their website...where should I be looking?
See if your Cash Advance Limit has been reduced by the amount you loaded.
Lumpylump76 is offline  
Old Oct 2, 2014, 1:38 pm
  #40  
 
Join Date: Dec 2011
Posts: 445
Originally Posted by Lumpylump76
See if your Cash Advance Limit has been reduced by the amount you loaded.
Huh. Interesting, I just opened the account recently and it looks like some stuff is missing. For "Credit Limit" and "Available for Cash Advance" there is just a blank space. So...I guess I'll just wait a couple days and see, not worth calling them yet.
dagaetch is offline  
Old Oct 2, 2014, 1:59 pm
  #41  
 
Join Date: Jul 2013
Posts: 1,036
Originally Posted by dagaetch
Huh. Interesting, I just opened the account recently and it looks like some stuff is missing. For "Credit Limit" and "Available for Cash Advance" there is just a blank space. So...I guess I'll just wait a couple days and see, not worth calling them yet.
It will never show up. US Bank interface sucks. They finally recently started showing pending charges in the web version.
ibleed0range is offline  
Old Oct 2, 2014, 2:06 pm
  #42  
 
Join Date: Jun 2014
Location: Pensacola
Programs: AAdvantage, BAEC
Posts: 17
Fidelity AMEX shows no change in Available Cash Advance Limit. So it would appear to me to be smooth sailing with BofA.

Edit: And I frequently withdraw to checking, so if it was Serve targeting people, I would be surprised if I didn't meet their criteria.

Last edited by Lnelson4; Oct 2, 2014 at 2:08 pm Reason: Added response to LumpyLump
Lnelson4 is offline  
Old Oct 2, 2014, 2:06 pm
  #43  
 
Join Date: Dec 2011
Posts: 445
Originally Posted by ibleed0range
It will never show up. US Bank interface sucks. They finally recently started showing pending charges in the web version.
I see. Okay, guess I'll call tomorrow then. Thanks!
dagaetch is offline  
Old Oct 2, 2014, 2:07 pm
  #44  
 
Join Date: Mar 2014
Posts: 226
Any reports of Barclays cards posting as CA yet?
dboston1 is offline  
Old Oct 2, 2014, 2:08 pm
  #45  
Suspended
 
Join Date: May 2014
Location: ILG/PHL
Programs: Amex Plat, AA Gold, SPG Gold, Hyatt Gold, HHonors Gold, Carlson Gold
Posts: 1,075
Originally Posted by ibleed0range
It will never show up. US Bank interface sucks. They finally recently started showing pending charges in the web version.
You can see available credit on the app, at least the iPhone version. Can't see pending transactions though. You also can't see cash advance in the app either.
payeco is offline  


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