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Old Oct 4, 14, 3:20 pm   -   Wikipost
FlyerTalk Forums Thread Wiki: Chase may be coding Amex Serve as a Cash Advance (not confirmed)
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DO NOT CALL CHASE ABOUT THIS
You might want to read more about this hear. http://dealbook.nytimes.com/2014/10/...ype=blogs&_r=0

Oct 2nd- State of CC Loading to Serve

except to ask for a $0 cash advance limit. This can also be done via secure message.

Some Chase cardholders have reported a change in their cash advance limit after a pending charge appears for their Serve load, and they presume it means the Serve load is a cash advance. No one has reported an actual cash advance fee yet, only a pending charge of $200. This could change but this situation has happened before! In the past, such charges eventually turn into ordinary charges and the cash advance goes away.

You cannot dispute a charge while it's pending, so there's no point in asking Chase about anything that hasn't posted. No one has reported a cash advance fee, and unless you have one do not call Chase.

There are reports of a change in cash advance limits after a Serve load with the following cards::
  • Chase Sapphire Preferred
  • Chase UA Explorer Visa
  • Chase UA Club
  • Chase Ink Bold Visa
  • Also a Capital One card
  • Discover IT

There are also reports of NO cash advance when using the following cards. Note the overlap:
  • Chase Sapphire Preferred
  • Chase UA Explorer Visa
  • Chase UA Explorer MC
  • Chase British Airways Visa
  • Chase Southwest Visa
  • Also Barclay, Citi cards (Prestige, AA), Fidelity AMEX seem to be ok
  • Bank of America (Visa)

Note that some of the reports appear in the Serve thread.
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Old Oct 3, 14, 6:26 pm   #151
  
Join Date: Jul 2014
Posts: 3,153
citi dcb mc posted as sale on pending status. ca is zero.
Mamibear is offline  
Old Oct 3, 14, 6:59 pm   #152
  
Join Date: Dec 2013
Location: WI
Posts: 175
Should I call Chase about this?
mikeyb45 is offline  
Old Oct 3, 14, 7:22 pm   #153
  
Join Date: Oct 2014
Posts: 2
Payment posted

My serve payment was posted on my chase freedom card. I saw my cash advance limit drop by $200 like everyone else.

How do I know if this is considered a purchase or a CA? I saw that it gave me points, so would this be a purchase?

The only problem is that my CA limit is still lower by $200 from the charge.

Here's a snapshot of what I see on my account:
http://imgur.com/fvyAQqb
eugenos is offline  
Old Oct 3, 14, 7:32 pm   #154
  
Join Date: Jul 2014
Posts: 427
There are some stupid mfers using serve apparently
bigugly is offline  
Old Oct 3, 14, 7:53 pm   #155
  
Join Date: Jul 2013
Location: SoCal
Programs: AA Platinum, SPG Platinum, MR Platinum, Hilton Diamond
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Moderator, I can't read the first line in red in the Wiki. Can you increase the font size?
kenme1 is offline  
Old Oct 3, 14, 7:58 pm   #156
  
Join Date: Feb 2014
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I knew to have my popcorn ready on Page 1.

I haven't been disappointed.
hamhead is offline  
Old Oct 3, 14, 7:59 pm   #157
  
Join Date: Sep 2012
Posts: 4,145
I'm in the same boat as many. I used the Ink Plus, and the cash advance allowance is subtracted by $200. I'm not going to do anything until I find out more info.
DaveInLA is offline  
Old Oct 3, 14, 8:10 pm   #158
  
Join Date: Dec 2008
Posts: 18
My $200 Serve load on a Chase BA from 10/2 just posted as a sale and earned avios nicely.

I do see my CA limit dinged by $200 though -- perhaps a gremlin in their systems?
lazarus89 is offline  
Old Oct 3, 14, 8:21 pm   #159
  
Join Date: Sep 2012
Location: IAD/DCA
Programs: HH Diamond, VS Silver, SPG Gold
Posts: 927
I called Chase and after being transferred, got a very helpful rep in "rewards risk." The rep was not aware of the issue but thanked me for calling and promised a very thorough investigation.

PS Citi HH Reserve does not appear to be a CA, we'll see when it posts. If only there was some place we could keep a running list of which cards are and are not posting as CA's...
ctbarron is offline  
Old Oct 3, 14, 8:40 pm   #160
  
Join Date: Dec 2008
Posts: 18
Quote:
Originally Posted by ctbarron View Post
I called Chase...
Why...why would you do this?
lazarus89 is offline  
Old Oct 3, 14, 8:44 pm   #161
  
Join Date: Feb 2013
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Programs: Southwest A-List, Alaska MVP, Hyatt Whatever, IHG Platinum, Hilton Gold
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Yesterday's 10/2 Serve load on my Hyatt card just posted as a purchase. Cash advance limit still down $400 for the loads of yesterday and today.
nineworldseries is offline  
Old Oct 3, 14, 8:52 pm   #162
  
Join Date: Oct 2014
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Quote:
Originally Posted by lazarus89 View Post
Why...why would you do this?
Some people just want to watch the world burn
ramlax13 is offline  
Old Oct 3, 14, 9:00 pm   #163
  
Join Date: Oct 2012
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Quote:
Originally Posted by lazarus89 View Post
My $200 Serve load on a Chase BA from 10/2 just posted as a sale and earned avios nicely.

I do see my CA limit dinged by $200 though -- perhaps a gremlin in their systems?
Same here. I just checked my account and the $200 CC load (charged to CSP) on 10/2 posted as a purchase.
ngoc92 is offline  
Old Oct 3, 14, 9:06 pm   #164
  
Join Date: Aug 2011
Posts: 396
I can add that my UA 10/2 posted as a sale and not a cash advance. It also gave me this which I had been working towards :

+ 10,000 Mile bonus on $25,000 spend 10,000.00
bar19900 is offline  
Old Oct 3, 14, 9:09 pm   #165
  
Join Date: May 2000
Location: I see palm trees....
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Quote:
Originally Posted by lazarus89 View Post
Why...why would you do this?
Over one head...

Quote:
Originally Posted by ramlax13 View Post
Some people just want to watch the world burn
Over another head....

Click here for the answer...
Bean is offline  
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