Last edit by: dsauch
If you lost hope and want to reach out to Softcard:
If you'd like to speak with us directly just call us at 1-855-273-9150
If you'd like to speak with us directly just call us at 1-855-273-9150
Get $20 after you add a participating credit card to Softcard™ and tap to pay
#166
Join Date: Sep 2013
Posts: 222
so I signed up for AT&T prepaid service and got the Enhanced Sim and downloaded Softcard. Now i keep getting an error when I try to create an account saying "Thanks for your interest in Softcard. We're sorry but your wireless provider hasnt authorized you to sign up for the app under your current service plan and/or phone setup. We're unable to create an Account for you at this time." From what I have heard from AT&T CS, it is likely because I am on pre-paid. I would switch to post paid but I would lose the $60 I just used to activate the pre-paid plan 2 days ago. Technically if I get 3 Amazon GCs, I would break even. Any suggestions? Can someone already setup with Softcard create an account with my e-mail and I log-in?
#167
Join Date: Apr 2014
Posts: 1,273
Btw, I tried to add a Southwest RR (Chase) card and it didn't fly. I searched and didn't see it in the thread. Has anyone been able to add that card?
#168
Join Date: Aug 2011
Posts: 100
Was able to add Chase United MileagePlus Explorer card. ISIS asked me to activate card. Chase sent me activation code, but ISIS wouldn't process activation.
Chase mobile wallet FAQ indicates that United MileagePlus card can be added. Called Chase. CSR initially told me that information was incorrect, but later checked with supervisor who confirmed it is accurate. CSR said United MileagePlus can be added, but MileagePlus Explorer cannot be added. Now unable to remove United MileagePlus Explorer card from ISIS, even though it can't be activated.
Chase mobile wallet FAQ indicates that United MileagePlus card can be added. Called Chase. CSR initially told me that information was incorrect, but later checked with supervisor who confirmed it is accurate. CSR said United MileagePlus can be added, but MileagePlus Explorer cannot be added. Now unable to remove United MileagePlus Explorer card from ISIS, even though it can't be activated.
#169
Join Date: Feb 2007
Posts: 754
Was able to add Chase United MileagePlus Explorer card. ISIS asked me to activate card. Chase sent me activation code, but ISIS wouldn't process activation.
Chase mobile wallet FAQ indicates that United MileagePlus card can be added. Called Chase. CSR initially told me that information was incorrect, but later checked with supervisor who confirmed it is accurate. CSR said United MileagePlus can be added, but MileagePlus Explorer cannot be added. Now unable to remove United MileagePlus Explorer card from ISIS, even though it can't be activated.
Chase mobile wallet FAQ indicates that United MileagePlus card can be added. Called Chase. CSR initially told me that information was incorrect, but later checked with supervisor who confirmed it is accurate. CSR said United MileagePlus can be added, but MileagePlus Explorer cannot be added. Now unable to remove United MileagePlus Explorer card from ISIS, even though it can't be activated.
Thanks for the heads up. I swear it was only CSP/Freedom/Palladium earlier this month.
#170
Join Date: Oct 2013
Posts: 920
So I split a payment across 4 Softcard swipes about 3 weeks ago.
I got $40 a week ago, but have yet to see the other $40.
Is anybody else in the same boat?
$4.00 on 1 card, $0.10 on 2 cards, $0.24 on 1 card.
I guess purchases possibly have to be over 20 cents?
I got $40 a week ago, but have yet to see the other $40.
Is anybody else in the same boat?
$4.00 on 1 card, $0.10 on 2 cards, $0.24 on 1 card.
I guess purchases possibly have to be over 20 cents?
#172
Join Date: Jul 2011
Posts: 129
I just posted this yesterday on the Serve thread, but I should iterate on this one as well.
I had issues with the NFC acceptance at CVS yesterday (using ISIS/Softcard to get a dollar back per each dollar used). I tried Serve, and a few other CC's that I have added (for the amazon gc promo) and all were denied. I am able to use my creditcard with a swipe, but not with the NFC purchase.
http://www.theverge.com/2014/10/25/7...-out-apple-pay
http://www.nytimes.com/2014/10/27/te...er=rss&emc=rss
Read an article on that^ and that seems to the be main thing.
On the Serve thread, Walgreens appears to be okay still, so I might try that soon.
#173
Join Date: May 2014
Posts: 34
Thanks! I just saw that info. I was able to use Softcard at Walgreens. I asked for a split payment but the cashier didn't know how to do it.
I just posted this yesterday on the Serve thread, but I should iterate on this one as well.
I had issues with the NFC acceptance at CVS yesterday (using ISIS/Softcard to get a dollar back per each dollar used). I tried Serve, and a few other CC's that I have added (for the amazon gc promo) and all were denied. I am able to use my creditcard with a swipe, but not with the NFC purchase.
http://www.theverge.com/2014/10/25/7...-out-apple-pay
http://www.nytimes.com/2014/10/27/te...er=rss&emc=rss
Read an article on that^ and that seems to the be main thing.
On the Serve thread, Walgreens appears to be okay still, so I might try that soon.
I had issues with the NFC acceptance at CVS yesterday (using ISIS/Softcard to get a dollar back per each dollar used). I tried Serve, and a few other CC's that I have added (for the amazon gc promo) and all were denied. I am able to use my creditcard with a swipe, but not with the NFC purchase.
http://www.theverge.com/2014/10/25/7...-out-apple-pay
http://www.nytimes.com/2014/10/27/te...er=rss&emc=rss
Read an article on that^ and that seems to the be main thing.
On the Serve thread, Walgreens appears to be okay still, so I might try that soon.
#174
Join Date: Jan 2013
Posts: 16
Same boat. Did 6 identical 1 dollar purchases (vending machine). Got a single 60 dollar gift card almost a week ago. Need to call someone at Softcard to track down the other 3.
#175
Join Date: Oct 2013
Posts: 920
The 31st is coming up soon. I guess that call needs to be made soon so we know whether to make a purchase or wait.
#176
Join Date: Jan 2013
Posts: 16
I was also able to successfully add the Explorer card and am getting "Ready to Pay", though haven't tried paying with it yet.
#178
Join Date: Oct 2013
Programs: HH Diamond, Hyatt Diamond, IHG Platinum, Marriott Silver
Posts: 252
#179
Join Date: Mar 2014
Posts: 226
That's not quite accurate. You can add AmEx authorized user cards to your Softcard account without a problem. I did this and got the bonus for it.
#180
Join Date: Oct 2013
Programs: HH Diamond, Hyatt Diamond, IHG Platinum, Marriott Silver
Posts: 252
How did you do that? With Amex you login to your account and select your card. Even though I have an authorized user it only showed me 1 card to add