US Bank Visa Debit Card Activation Issues

Old Jun 20, 14, 5:19 pm
  #1  
Used to be garyjr316
Original Poster
 
Join Date: Feb 2011
Location: LAX or SBA
Programs: AAdvantage, MileagePlus, Gold Passport, Hilton HHonors, Marriott
Posts: 794
US Bank Visa Debit Card Activation Issues

I just purchased a few U.S. Bank Visa Debit cards and tried to call to change pin... It couldn't verify my card info so I had to talk to a CS rep. I was informed that they are having a nationwide system issue and that I could take my card back to the store with receipt if it is not activated within 24 hours or have them (US Bank) manually activate it but they could not tell me how long that would take.

Anyone else having these issues?

Last edited by Dad to GO; Jun 20, 14 at 5:42 pm
Dad to GO is offline  
Old Jun 20, 14, 5:55 pm
  #2  
 
Join Date: Apr 2014
Programs: Delta
Posts: 38
This is what happens when OVs don't work anymore. Everyone buys these things and overloads their system.
sameoldme is offline  
Old Jun 20, 14, 6:10 pm
  #3  
 
Join Date: Nov 2013
Posts: 56
Originally Posted by Dad to GO View Post
I just purchased a few U.S. Bank Visa Debit cards and tried to call to change pin... It couldn't verify my card info so I had to talk to a CS rep. I was informed that they are having a nationwide system issue and that I could take my card back to the store with receipt if it is not activated within 24 hours or have them (US Bank) manually activate it but they could not tell me how long that would take.

Anyone else having these issues?
were the us bank VGC bought at a fashionable place?

i was thinking of making a trip tomorrow to see old simon but if there are issues from overload might be best to wait...
bkiminfinity is offline  
Old Jun 20, 14, 6:18 pm
  #4  
 
Join Date: May 2003
Location: CA
Programs: AA Lifetime Gold, HHonors Diamond
Posts: 2,879
First step in the immediate shutdown.
deant is offline  
Old Jun 20, 14, 6:24 pm
  #5  
 
Join Date: Jan 2012
Posts: 53
Bought Simon Mall Visa Debit cards at a Simon mall today. Called just now and did not have any problem with changing the PINs.
tommyhtown is offline  
Old Jun 20, 14, 6:34 pm
  #6  
Used to be garyjr316
Original Poster
 
Join Date: Feb 2011
Location: LAX or SBA
Programs: AAdvantage, MileagePlus, Gold Passport, Hilton HHonors, Marriott
Posts: 794
Originally Posted by bkiminfinity View Post
were the us bank VGC bought at a fashionable place?

i was thinking of making a trip tomorrow to see old simon but if there are issues from overload might be best to wait...
Nope mine were purchased at my local place that sells me food items. Hopefully it get's fixed soon.
Dad to GO is offline  
Old Jun 20, 14, 6:42 pm
  #7  
 
Join Date: Jan 2013
Location: PVD/BOS
Posts: 879
US Bank Vis Debit Card Activation Issues

Same issue on one that I purchased today. They just told me to fax in all the info and the copies of the card.

I purchase these cards all the time at the same location and this is my first issue.
ashap is offline  
Old Jun 20, 14, 9:11 pm
  #8  
 
Join Date: Dec 2004
Location: At an airport-on a cruise ship
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Platinum, SPG-Platinum Thnks to FT
Posts: 4,202
Looks like two down, 1 to go..
cruisr is offline  
Old Jun 20, 14, 10:15 pm
  #9  
 
Join Date: Jan 2012
Posts: 53
Tried to use Simon Visa Debit Card on Kate today. No go after entering my 4-digit pin as Kate kept asking me for a 9 digit pin. Walked a few steps to purchase MO. It all worked out.
tommyhtown is offline  
Old Jun 21, 14, 6:53 am
  #10  
 
Join Date: May 2013
Posts: 90
Originally Posted by tommyhtown View Post
Tried to use Simon Visa Debit Card on Kate today. No go after entering my 4-digit pin as Kate kept asking me for a 9 digit pin. Walked a few steps to purchase MO. It all worked out.
I had that happen before (9 digit pin) at Kate. It was over a month ago, well before the recent systems "upgrade". Sounds like just a temp machine glitch. Went to cashier and loaded BB with no issues.
Mihiker is offline  
Old Jun 21, 14, 7:29 am
  #11  
 
Join Date: Jun 2014
Posts: 21
No problem here. yet....

loaded 2 two serve and two to bb yesterrday at wm atm
Sfuzzi is offline  
Old Jun 21, 14, 2:19 pm
  #12  
 
Join Date: Sep 2005
Location: New England
Programs: AA, Alaska, BA, Delta, Hyatt Diamond, Jetblue Mosaic, Southwest Companion, SPG Plat, United
Posts: 283
Had a horrible time getting about 8 US Bank MC GCs activated bought from two different stores (non mall location). Literally took over a month to get them activated. Had to send in documentation, call 4 times. Huge nightmare.
ZapperO is offline  
Old Jun 21, 14, 4:22 pm
  #13  
 
Join Date: May 2013
Posts: 46
I had this problem yesterday as well. I agree...this is the new thing that's gonna get killed. Not sharing more information until I know things stabilize.
Broncocsu05 is offline  
Old Jun 21, 14, 5:18 pm
  #14  
 
Join Date: Apr 2014
Posts: 12
Went to my favorite grocer in texas to buy mo... no longer accept these cards today. Sounds like a bad omen?
doinky is offline  
Old Jun 22, 14, 2:36 pm
  #15  
 
Join Date: Mar 2012
Posts: 186
I bought four $500 US bank gift cards at Kroger. Only 3 of the four were activated. When I called they confirmed that they are having activation issues at the moment.

Because they were all in the same transcation, shouldn't they have all been activated? Doesn't this indicate that the problem is on the Kroger side of things?
GeorgeMilesArnold is offline  

Thread Tools
Search this Thread
Search Engine: