WM Charges 4.95 to reload at kiosk
#78
Join Date: Jul 2004
Location: MCO
Programs: AA 1MM, BA, UA, HH Dia, CC Gold, SPG Plat
Posts: 795
No, you wouldn't have because the #1 rule is don't call. That's about tied with READ MORE before posting/participating.
#79
Join Date: Jan 2014
Posts: 91
Did you call serve? I had the same charge on my card. I called serve and the rep said the $3.95 will be back to my account within 24 hours. They are fixing the issue.
#80
Join Date: Sep 2012
Location: Western US
Programs: WN CP, WN A-List Preferred, AS MVPG 75k, SPG Gold, Hilton Gold, Hyatt Diamond
Posts: 554
I'd say this might be an indication Amex is eating a 3.95 charge for every reload done at Wally World, and for some reason the systems had an error in passing that onto the consumer. Just a guess.
#85
Join Date: May 2014
Posts: 201
AmEx published reports indicate that they are moving ~$1.5billion through Serve/BB per quarter. So that's $6B a year. Assume half of that is done with debit cards. That's $3B. Assume that's done with $500 per swipe. That's 6million swipes. At $3.95 per swipe that's $23.7MM loss.
Ain't happening.
#86
Join Date: Oct 2013
Location: WAS
Programs: SPG Plat. Marriott Plat. Hilton Diamond. Hyatt Diamond. IHG Plat.
Posts: 2,580
#87
Join Date: Oct 2013
Location: WAS
Programs: SPG Plat. Marriott Plat. Hilton Diamond. Hyatt Diamond. IHG Plat.
Posts: 2,580
Make sure you load all the cards you can BEFORE you call. Holy crap. I got grilled. She goes "why would you load after you knew there was a glitch and got the credits?"
What a freaking battle for these reimbursements...
EDIT:
Looks like they're now saying to go to Walmart, ask for a refund since the issue is on Walmart's end and not theirs. :rollseyes:
What a freaking battle for these reimbursements...
EDIT:
Looks like they're now saying to go to Walmart, ask for a refund since the issue is on Walmart's end and not theirs. :rollseyes:
Last edited by f0xx; Jun 11, 2014 at 8:34 pm
#88
Join Date: Apr 2014
Posts: 273
Make sure you load all the cards you can BEFORE you call. Holy crap. I got grilled. She goes "why would you load after you knew there was a glitch and got the credits?"
What a freaking battle for these reimbursements...
EDIT:
Looks like they're now saying to go to Walmart, ask for a refund since the issue is on Walmart's end and not theirs. :rollseyes:
What a freaking battle for these reimbursements...
EDIT:
Looks like they're now saying to go to Walmart, ask for a refund since the issue is on Walmart's end and not theirs. :rollseyes:
#90
Join Date: Dec 2013
Posts: 3,493