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WM Charges 4.95 to reload at kiosk

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Old Jun 13, 2014, 9:49 am
  #151  
 
Join Date: Aug 2012
Posts: 367
Had the same issue and posted in the prepaid thread before I found this. Glad to know it wasn't just me.

Wife loaded 2x$500 on Serve and 1x$500 on BB at Kiosk on the 11th and both Serve loads were affected.

We will call later today as it still is not resolved.
BenH is offline  
Old Jun 13, 2014, 9:53 am
  #152  
 
Join Date: May 2014
Posts: 466
Originally Posted by BenH
Had the same issue and posted in the prepaid thread before I found this. Glad to know it wasn't just me.

Wife loaded 2x$500 on Serve and 1x$500 on BB at Kiosk on the 11th and both Serve loads were affected.

We will call later today as it still is not resolved.
Might be a good idea to go back and delete the post in the other thread so it doesn't start to get discussed there too.
Tuppins is offline  
Old Jun 13, 2014, 12:49 pm
  #153  
 
Join Date: Aug 2013
Posts: 58
So if this is a system glitch it's still persisting for a couple of days now. This happened again to me today at a different WM.
Tracker09 is offline  
Old Jun 13, 2014, 1:01 pm
  #154  
 
Join Date: Dec 2013
Posts: 3,506
WM needs to get its crap together....its getting ridiculous
ericdabbs is offline  
Old Jun 13, 2014, 1:30 pm
  #155  
 
Join Date: May 2014
Posts: 466
Oh man, why do I have the sinking feeling this isn't actually a system glitch...
Tuppins is offline  
Old Jun 13, 2014, 1:40 pm
  #156  
 
Join Date: Nov 2010
Posts: 43
It is a serve issue as when you load your account your beginning balance is always short by 3.95.
ninetwosix is offline  
Old Jun 13, 2014, 1:46 pm
  #157  
 
Join Date: Jul 2013
Location: Raiegh, NC
Posts: 300
So, why aren't people just loading at the register? I just did 6K of loads at registers with no problems.
CrediPig is offline  
Old Jun 13, 2014, 1:53 pm
  #158  
 
Join Date: May 2014
Posts: 466
Originally Posted by CrediPig
So, why aren't people just loading at the register? I just did 6K of loads at registers with no problems.
I loaded at the register, and had the 3.95 deducted from each load. Others have had the same problem.
Tuppins is offline  
Old Jun 13, 2014, 1:54 pm
  #159  
 
Join Date: Apr 2014
Location: MDT
Programs: DL, AA
Posts: 390
Originally Posted by CrediPig
So, why aren't people just loading at the register? I just did 6K of loads at registers with no problems.
BB or Serve? People have tried using the registers and the fee still applies. Although apparently in some areas people aren't getting hit with the fee, which doesn't make sense.
mh1361 is offline  
Old Jun 13, 2014, 1:54 pm
  #160  
 
Join Date: Feb 2014
Posts: 908
Originally Posted by CrediPig
So, why aren't people just loading at the register? I just did 6K of loads at registers with no problems.
After my main walmart asked me to look at the debit card I am loading with, and turning me away. I am gun shy at other locations. Of course if this problem isn't fix, I will try loading my Serve at the register.

Oh, and the 2nd reason is that I do not need to deal with the "workaround", which I know I will mess up a lot and draw attention to myself. No need for workaround with the Kiosk
sosamo is offline  
Old Jun 13, 2014, 7:31 pm
  #161  
 
Join Date: May 2014
Posts: 3
Data point:
Got hit with fee in California today at 4:15 PDT. I was using the service desk.
WhatTheL is offline  
Old Jun 13, 2014, 7:35 pm
  #162  
 
Join Date: May 2014
Location: PHL
Programs: SW CP, SPG Gold, Hilton Gold
Posts: 571
Data point:
$500 x2 loads to BB and no fee, this evening in South Jersey.

Last edited by ftomasze; Jun 13, 2014 at 7:35 pm Reason: Added time and location.
ftomasze is offline  
Old Jun 13, 2014, 7:48 pm
  #163  
 
Join Date: May 2014
Posts: 466
Originally Posted by ftomasze
Data point:
$500 x2 loads to BB and no fee, this evening in South Jersey.
It's pretty well established that BB isn't affected. Serve data points are more useful.
Tuppins is offline  
Old Jun 13, 2014, 8:09 pm
  #164  
 
Join Date: Aug 2013
Posts: 6
3 loads onto serve with vgc. All three hit with fees. This was around 6 pm edt on 6/13
Scuzzy is offline  
Old Jun 13, 2014, 8:15 pm
  #165  
 
Join Date: Jan 2013
Programs: AA, SPG, MR, UR, Cash Back!
Posts: 606
Any information on when this will get fixed?
Fuerza is offline  


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