May 29, 2014, 7:43 pm
Last edit by: prasha11
Does not work anymore, is dead..... what is the point to report 'not working'?
As of 08/25/2014, Bancorp cards (Vanilla Visa, OneVanilla, etc.) are rarely working first try for debit transactions at Walmart. There is no apparent geographical basis. Basically, it's a crapshoot.
Do not agitate a cashier or store and lose the ability to make these transactions in the future. Multiple failed swipes or transactions will likely increase scrutiny. You do not want that. It is best to stop using these cards.
Vanilla VISA defaulting to credit
As of 5/29/2014, at most Walmart locations, all Vanilla VISA cards issued by The Bancorp Bank are automatically recognized as credit. Most Mastercard have required a workaround for some time. The MoneyCenter Express (ATM, kiosk, Kate) is not affected by this change.
As of 08/25/2014, Bancorp cards (Vanilla Visa, OneVanilla, etc.) are rarely working first try for debit transactions at Walmart. There is no apparent geographical basis. Basically, it's a crapshoot.
Do not agitate a cashier or store and lose the ability to make these transactions in the future. Multiple failed swipes or transactions will likely increase scrutiny. You do not want that. It is best to stop using these cards.
Vanilla VISA defaulting to credit
As of 5/29/2014, at most Walmart locations, all Vanilla VISA cards issued by The Bancorp Bank are automatically recognized as credit. Most Mastercard have required a workaround for some time. The MoneyCenter Express (ATM, kiosk, Kate) is not affected by this change.
MO Purchases using OV @ WM
Jun 12, 2014, 8:41 am
#917
Join Date: Dec 2013
Posts: 3,500
Although I have a few other alternatives, I think Walmart in King of Prussia, PA is dead unless the Kate is operating. They are still using the old customer card terminal (non-color), and swipes of OV go instantly to the signature screen and then return a rejection error. Three different MC CSRs have told me no gift cards of any type, and they have been trained that OVs-- even though they say debit-- are gift cards and are not allowed. This goes not only for MOs but also BP and Serve loads.
Jun 12, 2014, 8:52 am
#918
Join Date: Mar 2013
Location: Down South, The Desert
Programs: Marriot Rewards, Southwest Rapid rewards, Emerald Club, Avis Preferred
Posts: 1,871
I think what is happening is that the cashiers are pressing the blue Debit button before you have a chance to press the "Cancel" button in order to switch to ATM after you slide your OV. As long as you are able to press the "Cancel" button before they press the blue "Debit" button after sliding the OV it should work.
Jun 12, 2014, 8:58 am
#919
Join Date: Dec 2013
Posts: 3,500
Strange... I know the instances where it failed and I knew it instantly when the cashier press the button on their end before you had a chance to press Cancel or Change Payment. I tried to play it off and ask them to reset it and it works.
Jun 12, 2014, 9:03 am
#920
Join Date: Mar 2013
Location: Down South, The Desert
Programs: Marriot Rewards, Southwest Rapid rewards, Emerald Club, Avis Preferred
Posts: 1,871
Question on the physical button. Do you have to wait for the screen to blink first? Is there a time constraint?
Jun 12, 2014, 9:24 am
#921
Join Date: Dec 2013
Posts: 3,500
Not sure. I think I find myself pressing the Change Payment button several times. I believe the screen blinks first but I don't try to take chances. I think if you try to time it correctly it might be that split second that makes the difference.
Jun 12, 2014, 9:34 am
#922
Join Date: Dec 2011
Posts: 253
I think what is happening is that the cashiers are pressing the blue Debit button before you have a chance to press the "Cancel" button in order to switch to ATM after you slide your OV. As long as you are able to press the "Cancel" button before they press the blue "Debit" button after sliding the OV it should work.
Last edited by ronnyk; Jun 12, 2014 at 9:43 am
Jun 12, 2014, 9:51 am
#923
Join Date: Mar 2013
Location: Down South, The Desert
Programs: Marriot Rewards, Southwest Rapid rewards, Emerald Club, Avis Preferred
Posts: 1,871
Possible, I suppose, but it seemed instantaneous after the swipe and I don't think the cashier did (or had any time to do) anything. I have no issue with the process on the newer terminals at my other nearby WMs-- just the older terminal and this particular WM. I suspect there is something that the cashier can do to override the default, but the training they have received has instructed them not to do this.
Jun 12, 2014, 9:55 am
#924
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Possible, I suppose, but it seemed instantaneous after the swipe and I don't think the cashier did (or had any time to do) anything. I have no issue with the process on the newer terminals at my other nearby WMs-- just the older terminal and this particular WM. I suspect there is something that the cashier can do to override the default, but the training they have received has instructed them not to do this.
Jun 12, 2014, 10:29 am
#926
Join Date: Jul 2006
Posts: 104
Just press the yellow hard button on the card reader to Change Payment. It does the same thing as pressing the yellow soft "Change Payment" button on the screen. Its a fallacy that the only way to Change Payment is by pressing the yellow Change Payment button on the screen. I always have my other hand on the Red (Cancel) or Yellow (Change Payment) buttons depending if its the old or new POS card readers as a I swipe my OV and have never had issues with using the hard buttons. I find that the soft buttons on the screen can be flaky so I don't rely on them.
In other news, I found a working Kate and was able to reel off 4 MO ($500) in record time with my OV card. First time finding a working one that allowed MO and the higher fees were so worth it!
Jun 12, 2014, 10:32 am
#927
Join Date: May 2013
Programs: DL PLT, AS 75k, AA Exec Plat
Posts: 391
I have been having more success with the old b/w screens as the 'cancel' key is much more apparent and easier to press. So on the new color system, do you press the hard yellow button as soon as you swipe? I guess my mistake was thinking you had to do the on screen yellow button and was failing miserably.
In other news, I found a working Kate and was able to reel off 4 MO ($500) in record time with my OV card. First time finding a working one that allowed MO and the higher fees were so worth it!
In other news, I found a working Kate and was able to reel off 4 MO ($500) in record time with my OV card. First time finding a working one that allowed MO and the higher fees were so worth it!
The working Kate is a god send. I made my boyfriend spend an entire weekend teaching me to drive on the freeway (yeah, yeah, insert female driver joke here) just so I could get to the Walmarts here that have them...
Jun 12, 2014, 10:55 am
#928
Join Date: Mar 2013
Location: Down South, The Desert
Programs: Marriot Rewards, Southwest Rapid rewards, Emerald Club, Avis Preferred
Posts: 1,871
I have been having more success with the old b/w screens as the 'cancel' key is much more apparent and easier to press. So on the new color system, do you press the hard yellow button as soon as you swipe? I guess my mistake was thinking you had to do the on screen yellow button and was failing miserably.
In other news, I found a working Kate and was able to reel off 4 MO ($500) in record time with my OV card. First time finding a working one that allowed MO and the higher fees were so worth it!
In other news, I found a working Kate and was able to reel off 4 MO ($500) in record time with my OV card. First time finding a working one that allowed MO and the higher fees were so worth it!
On the old system, are you hitting cancel on the screen, or on the keypad?
Jun 12, 2014, 10:56 am
#929
Join Date: Mar 2013
Location: Down South, The Desert
Programs: Marriot Rewards, Southwest Rapid rewards, Emerald Club, Avis Preferred
Posts: 1,871
I definitely find the older ones easier to deal with...the change payment screen flashes by much faster than the cancel screen at the various walmarts in my area and the change payment one sometimes will get all the way to asking me if I want cash back than randomly error out.
The working Kate is a god send. I made my boyfriend spend an entire weekend teaching me to drive on the freeway (yeah, yeah, insert female driver joke here) just so I could get to the Walmarts here that have them...
The working Kate is a god send. I made my boyfriend spend an entire weekend teaching me to drive on the freeway (yeah, yeah, insert female driver joke here) just so I could get to the Walmarts here that have them...
Jun 12, 2014, 11:00 am
#930
Join Date: May 2014
Posts: 44
Data Point:
I purchased a $1k MO at WM last night. MC Manager had to help the cashier process, as he couldn't figure out how to change payment method and do $500 swipe. She (MC Manager) grabbed the OV card from my hand and tried to swipe it. She said that there is a push to make it so these cards don't have the ability to work in the money center. "They don't want cards not linked to a bank account to work. They want to know who you are when you buy a money order." I didn't inquire on who "they" were, but assume she was implying government, but perhaps she was implying internal compliance. She cautioned that they may not work for very much longer.
I have no inside information other than what was shared, but it does seem they are attempting to change the OV, debit GC settings. It defaults to credit, where as my bank debit card continues to defaults to debit.
Location was Southeastern suburbs of Minneapolis.
I purchased a $1k MO at WM last night. MC Manager had to help the cashier process, as he couldn't figure out how to change payment method and do $500 swipe. She (MC Manager) grabbed the OV card from my hand and tried to swipe it. She said that there is a push to make it so these cards don't have the ability to work in the money center. "They don't want cards not linked to a bank account to work. They want to know who you are when you buy a money order." I didn't inquire on who "they" were, but assume she was implying government, but perhaps she was implying internal compliance. She cautioned that they may not work for very much longer.
I have no inside information other than what was shared, but it does seem they are attempting to change the OV, debit GC settings. It defaults to credit, where as my bank debit card continues to defaults to debit.
Location was Southeastern suburbs of Minneapolis.