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-   -   MO Purchases using OV @ WM (https://www.flyertalk.com/forum/manufactured-spending/1581146-mo-purchases-using-ov-wm.html)

tsmith12 May 29, 2014 11:39 pm

Data Point:

So. Cal: Tried to use OV for MO today..got declined as system read it as "credit" That WMT uses the old POS machine and I couldn't get the "cancel-Debit" to work. MetaBank VGC worked fine for MO.

Went to another WMT that uses the newer POS machine and did the "cancel-Debit" ..but it was still a major PITA.

subdawg May 29, 2014 11:41 pm

Had the same thing happen in SD this afternoon. Mused mostly paypowers and those all worked fine. Just my 1 OV.

coolblues May 30, 2014 12:08 am

I think Step needs to be Change Payment and not cancel..right ?

tsmith12 May 30, 2014 12:12 am


Originally Posted by coolblues (Post 22948471)
I think Step needs to be Change Payment and not cancel..right ?

When you hit "change payment" and select Debit, you at that point ask the CSR to select debit on their side? Right? Seems like I have to swipe 2-3 times again before the system kicks in and allows it. Not sure if CSR is actually pressing "debit" after I "change payment"

jk2 May 30, 2014 2:54 am

Did anybody try other Visas (like Metabank)? Yesterday, I couldn't use my OV (I wasn't aware about workaround), but Univision MC, simon visa worked well as usual.

uncommonsensical May 30, 2014 4:31 am

in the first post, the OP told us what the receipt said- which was something we've never seen before. it was obvious to anyone with modest comprehension skills that something real and new was being reported. nonetheless, except for my post and a couple others, it was a feeding frenzy of NO IT ALL (intended) back slappers ridiculing him and treating him like he's an 8 year old that just wet the bed at a sleepover.

my point... there should be a lot of apologies in this this thread. perhaps there's a glitch, because i don't see any...

pwned May 30, 2014 4:54 am

FYI - Freequentflyerbook wrote about this on May 1st ...

adminds May 30, 2014 5:05 am

Here is my summary of this thread so far:

1. Walmart updated system, and the following GCs are automatically recognized as CC at the cashier terminal (similar to some MCs):
OV (confirmed)
Vanilla VGC (confirmed)

2. Koisk still works fine

3. For some newer cashier terminals, the cancel-debit trick works:
1) Swipe OV
2) Cancel
3) ATM/Debit
4) No Cash Back
5) Enter the PIN
6) Ask Cashier to hit blue color Debit button on the screen
7) Enter $500
8) Authorized

adminds May 30, 2014 5:11 am

Not the same issue. He was talking about split debit payments:

Old system: cashier goes first

With the old POS software, after the final total was calculated for your purchase, the cashier had the option of typing in a split-tender amount on the physical keypad located to the right of the screen.

After typing in the amount, he or she would press the physical "debit" button, also located on the right side of the terminal.

Then, the customer could swipe a debit card, select the amount of cash back desired, if any, and type in their PIN.

This procedure could be repeated up to 4 times total (3 times if loading a Bluebird card).
New system: customer goes first

Once your Walmart receives the updated POS software, the process is reversed.

Now, after the final total is calculated for the purchase, the customer can swipe a debit card, select a cash back amount, and enter their PIN.

After the PIN is entered, the customer-facing keypad will read "Waiting for Cashier," and only then can the cashier type in the amount to be charged to the swiped debit card and push the "debit" button, again using the physical key located on the right side of the screen.

In fact, the cashier can type in the amount of the split tender before the customer swipes a debit card – what triggered reader Serion's repeated error was the cashier pressing the "debit" button before he had swiped his debit card and entered his PIN.

This procedure can still be repeated at least 4 times (that's how many swipes I did this morning).


Originally Posted by pwned (Post 22949064)
FYI - Freequentflyerbook wrote about this on May 1st ...


zozeppelin May 30, 2014 5:32 am


Originally Posted by adminds (Post 22949117)
Not the same issue. He was talking about split debit payments:

Old system: cashier goes first

With the old POS software, after the final total was calculated for your purchase, the cashier had the option of typing in a split-tender amount on the physical keypad located to the right of the screen.

After typing in the amount, he or she would press the physical "debit" button, also located on the right side of the terminal.

Then, the customer could swipe a debit card, select the amount of cash back desired, if any, and type in their PIN.

This procedure could be repeated up to 4 times total (3 times if loading a Bluebird card).
New system: customer goes first

Once your Walmart receives the updated POS software, the process is reversed.

Now, after the final total is calculated for the purchase, the customer can swipe a debit card, select a cash back amount, and enter their PIN.

After the PIN is entered, the customer-facing keypad will read "Waiting for Cashier," and only then can the cashier type in the amount to be charged to the swiped debit card and push the "debit" button, again using the physical key located on the right side of the screen.

In fact, the cashier can type in the amount of the split tender before the customer swipes a debit card – what triggered reader Serion's repeated error was the cashier pressing the "debit" button before he had swiped his debit card and entered his PIN.

This procedure can still be repeated at least 4 times (that's how many swipes I did this morning).


Quote:





Originally Posted by pwned


FYI - Freequentflyerbook wrote about this on May 1st ...




Agree, yesterday amount was entered, swipe, change payment, debit my end, no cashback, pin, debit CS end. So amount appears can be entered before or after, just can't press debit until after. Now the retraining begins... Sigh.

Hopefully this is chip relates as speculated. Otherwise the noose may be tightened at this retailer. Add in the smoke starting to build for CVS no OV, and it's not a good week.

pier11 May 30, 2014 5:46 am

Any success to change payment type on older monochrome pin pads?

kingrat May 30, 2014 5:57 am


Originally Posted by pier11 (Post 22949225)
Any success to change payment type on older monochrome pin pads?

I think that has been said like 10 times...

ZzzzX May 30, 2014 5:59 am


Originally Posted by adminds (Post 22949117)
Not the same issue. He was talking about split debit payments:

Old system: cashier goes first

With the old POS software, after the final total was calculated for your purchase, the cashier had the option of typing in a split-tender amount on the physical keypad located to the right of the screen.

After typing in the amount, he or she would press the physical "debit" button, also located on the right side of the terminal.

Then, the customer could swipe a debit card, select the amount of cash back desired, if any, and type in their PIN.

This procedure could be repeated up to 4 times total (3 times if loading a Bluebird card).
New system: customer goes first

Once your Walmart receives the updated POS software, the process is reversed.

Now, after the final total is calculated for the purchase, the customer can swipe a debit card, select a cash back amount, and enter their PIN.

After the PIN is entered, the customer-facing keypad will read "Waiting for Cashier," and only then can the cashier type in the amount to be charged to the swiped debit card and push the "debit" button, again using the physical key located on the right side of the screen.

In fact, the cashier can type in the amount of the split tender before the customer swipes a debit card – what triggered reader Serion's repeated error was the cashier pressing the "debit" button before he had swiped his debit card and entered his PIN.

This procedure can still be repeated at least 4 times (that's how many swipes I did this morning).


Excellent. Thank you for this. Now just waiting for the first to feed the birds!

36902BRF May 30, 2014 6:07 am


Originally Posted by uncommonsensical (Post 22949008)

my point... there should be a lot of apologies in this this thread. perhaps there's a glitch, because i don't see any...

I agree OP took a lot of heat yet he turns out to have been right. I appreciate both OP and SPG (for the work around) posting their findings.

kingrat May 30, 2014 6:24 am


Originally Posted by 36902BRF (Post 22949284)
I agree OP took a lot of heat yet he turns out to have been right. I appreciate both OP and SPG (for the work around) posting their findings.

I agree with you but sometimes the way he words things as so definitive that he deserves a little criticism.


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