Simon mall gift card(2014-2015)

Old Mar 25, 15, 8:21 am
  #976  
 
Join Date: May 2008
Location: PHL (kinda, no airport is really close)
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I got a rather remarkable call today.

Backstory:

A month ago I bought $2K worth of cards as a test.
Then I went to a different, more convenient mall, and bought $9K. When I went in, they suggested I fill out a corporate form and submit it for approval.
Last week I was on vacation and went to two malls very far from home and was allowed, on the spot, to buy $12.5K cards as a corporate account, at the corporate price.
I redeemed almost all the above cards for MO as WM.
Then this week I went into the second mall, the one close to home, where I had submitted the corporate form and was allowed to buy only $10K at the consumer price.

This morning I got a call from someone at Simon Corporate (whose name I will omit). She said "We know you're doing manufactured spending, so we will be happy to sell you $10K a day, 7 days a week, at the personal price, but we can't sell on a corporate basis if you're doing manufactured spending because it's a personal activity." She used the phrase "manufactured spending" 3-4 times.

So this should add quite a lot of clarity. You don't have to stay under the radar if you're doing it as an individual.

It's possible that if I had been more subtle, like spreading around the MO purchases and doing it less frequently, they wouldn't have realized, but to me that would defeat the purpose. I don't want to carry an inventory and find multiple locations for MO's - I just want to walk into WM and walk out.

If anyone has issues of getting shut down for personal purchases, PM and and I'll share the individual's name. She was really nice and on the ball. She said they are limited by federal regulations. (Unlike WM, where "federal regulations" are whatever they decide they might be that day at that store, I actually believe this lady.)
redtop43 is offline  
Old Mar 25, 15, 9:01 am
  #977  
 
Join Date: Jul 2013
Location: SoCal
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Originally Posted by redtop43 View Post
I got a rather remarkable call today.

Backstory:

A month ago I bought $2K worth of cards as a test.
Then I went to a different, more convenient mall, and bought $9K. When I went in, they suggested I fill out a corporate form and submit it for approval.
Last week I was on vacation and went to two malls very far from home and was allowed, on the spot, to buy $12.5K cards as a corporate account, at the corporate price.
I redeemed almost all the above cards for MO as WM.
Then this week I went into the second mall, the one close to home, where I had submitted the corporate form and was allowed to buy only $10K at the consumer price.

This morning I got a call from someone at Simon Corporate (whose name I will omit). She said "We know you're doing manufactured spending, so we will be happy to sell you $10K a day, 7 days a week, at the personal price, but we can't sell on a corporate basis if you're doing manufactured spending because it's a personal activity." She used the phrase "manufactured spending" 3-4 times.

So this should add quite a lot of clarity. You don't have to stay under the radar if you're doing it as an individual.

It's possible that if I had been more subtle, like spreading around the MO purchases and doing it less frequently, they wouldn't have realized, but to me that would defeat the purpose. I don't want to carry an inventory and find multiple locations for MO's - I just want to walk into WM and walk out.

If anyone has issues of getting shut down for personal purchases, PM and and I'll share the individual's name. She was really nice and on the ball. She said they are limited by federal regulations. (Unlike WM, where "federal regulations" are whatever they decide they might be that day at that store, I actually believe this lady.)

I've been doing SM for well over a year at $10k every two weeks without any issue. I firmly believe that SM & BH know full well what is going on and don't seem to care as they must be making money. More power to them both, if they don't mind neither should we. SM CG's are a nice way to add $$$ to Serve (WM employees and I are on first name basis). This in addition to having RC, this is the easiest MS has been in a while.
kenme1 is offline  
Old Mar 25, 15, 10:01 am
  #978  
 
Join Date: Nov 2005
Location: MOD/SFO
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Originally Posted by kenme1 View Post
I've been doing SM for well over a year at $10k every two weeks without any issue. I firmly believe that SM & BH know full well what is going on and don't seem to care as they must be making money. More power to them both, if they don't mind neither should we. SM CG's are a nice way to add $$$ to Serve (WM employees and I are on first name basis). This in addition to having RC, this is the easiest MS has been in a while.
SM does know very well. I was talking to my local SM CS rep and he told me that customers like "us" do not need to have our cards packaged individually even though its policy. So they are very aware of what we're doing and don't seem to mind. In fact my guy seems to enjoy the company, otherwise its a pretty boring job.
bassmanben is offline  
Old Mar 25, 15, 1:58 pm
  #979  
 
Join Date: Feb 2014
Posts: 908
Originally Posted by bassmanben View Post
SM does know very well. I was talking to my local SM CS rep and he told me that customers like "us" do not need to have our cards packaged individually even though its policy. So they are very aware of what we're doing and don't seem to mind. In fact my guy seems to enjoy the company, otherwise its a pretty boring job.
My guy said,"I have to give you all these sleeves, you can keep it, or give it back to me, up to you". So he gave me the sleeves, and i just left it on the table and left
sosamo is offline  
Old Mar 25, 15, 3:13 pm
  #980  
 
Join Date: May 2005
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Originally Posted by redtop43 View Post
So this should add quite a lot of clarity. You don't have to stay under the radar if you're doing it as an individual.
Have you been reading the thread? People like me have been posting for months that you had nothing to worry about. Some guy in DFW is doing Citi Double CB $10k every day and SM doesn't even care. The CSRs even joke about him. How lenient SM/BH is/has been actually kind of funny with all those DBs this past FAll screaming that BH was going to shut every one down.

Another data point: I've gotten chummy with an actual SM Mall Manager the past month at one of the DFW malls. She says corporate is well aware of us and that's why SM/BH upped the charge to $3.95. I've heard the same thing from CSRs at different malls, so they are all aware of it. I don't even hide what I'm doing any more. The CSRs generally ask what I'm "going for this time" and I tell them.

The main issue of MSing with SM is not SM. Its liquidating large amounts without drawing scrutiny. Back when I had Serve, an off duty WM employee wanted to fight me (I kid you not, he got in my face) because I disagreed with the MC that loading over $3k on Serve (had 2 cards) was not a write-up/SAR transaction. They acted like I was some kind of criminal. I had to try hard not to laugh when the off duty employee asked, "So do you work at WM? Because I do."
MileageGoblin is offline  
Old Mar 25, 15, 3:53 pm
  #981  
 
Join Date: May 2010
Posts: 671
Originally Posted by MileageGoblin View Post
The main issue of MSing with SM is not SM. Its liquidating large amounts without drawing scrutiny.
I have the same problem. I was going to a WM twice a month and now they won't let me do split payment or use GCs. For a BP I never showed them my card but that's what they told me last time I went. Now that's three WMs that won't let me use GC's. When you do $2k BPs with multiple swipes, they think you're up to no good.
rtraveler is offline  
Old Mar 25, 15, 4:30 pm
  #982  
 
Join Date: Nov 2005
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Originally Posted by rtraveler View Post
I have the same problem. I was going to a WM twice a month and now they won't let me do split payment or use GCs. For a BP I never showed them my card but that's what they told me last time I went. Now that's three WMs that won't let me use GC's. When you do $2k BPs with multiple swipes, they think you're up to no good.
Agreed. Getting more difficult to liquidate, especially since I'm in the hot spot in the bay area. I was in sac a week ago and it was a breeze.
bassmanben is offline  
Old Mar 25, 15, 4:58 pm
  #983  
 
Join Date: Jul 2013
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Love my WM as I unload ~$20k a month onto Serve. No mess no fuss!
kenme1 is offline  
Old Mar 25, 15, 8:58 pm
  #984  
 
Join Date: Feb 2013
Location: DCA
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Originally Posted by sosamo View Post
My guy said,"I have to give you all these sleeves, you can keep it, or give it back to me, up to you". So he gave me the sleeves, and i just left it on the table and left
My favorite was the high-school-aged employee at a mall in SoCal who rubber-banded the cards together and slapped them down in front of me with nary an offer of a sleeve. I took it I wasn't the first customer of our type...
arlflyer is offline  
Old Mar 26, 15, 8:38 am
  #985  
 
Join Date: Oct 2013
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I finally ventured back into my local Simon Mall after close to a year. The manager was admanant back then about not selling me ANY VGCs. Never a reason why but just said no. I had only do a few $2k transactions and filled out the paperwork. Now with so many others having success in this thread, I guess it's time to try again. I just tested the waters yesterday with a $500 card. Plus it's a new CC so I didn't want to set off the fraud alert bells at the same time. I'll try for more next week and be ready to fill out more paperwork. I just think my local store wasn't use to the volume so didn't know how to handle it.
cdancer20 is offline  
Old Mar 26, 15, 9:26 am
  #986  
 
Join Date: Jul 2009
Location: Cupertino, CA
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Originally Posted by cdancer20 View Post
I finally ventured back into my local Simon Mall after close to a year. The manager was admanant back then about not selling me ANY VGCs. Never a reason why but just said no.
Was it because this SM didn't carry the VGC - up until the switch last fall there were many SMs that only carried AmEx - or did the manager flat out refuse to sell VGC even though they were available for sale?
Majuki is offline  
Old Mar 26, 15, 9:39 am
  #987  
 
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Originally Posted by Majuki View Post
Was it because this SM didn't carry the VGC - up until the switch last fall there were many SMs that only carried AmEx - or did the manager flat out refuse to sell VGC even though they were available for sale?
They sold VGC with more than enough supply. No idea why the manager was such a pain. First they wouldn't let me use Amex GC, even personalized, which I understood and just switched to a real CC. However I was always baffled why she told me no. And it wasn't even in person. It was over the phone with the cashier called. I turned around and called her back less than 5 mins later to get an answer and she didn't answer. I just gave up. It wasn't worth the hassle at the time for me.
cdancer20 is offline  
Old Mar 26, 15, 9:42 am
  #988  
 
Join Date: Jul 2009
Location: Cupertino, CA
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Originally Posted by cdancer20 View Post
They sold VGC with more than enough supply. No idea why the manager was such a pain. First they wouldn't let me use Amex GC, even personalized, which I understood and just switched to a real CC. However I was always baffled why she told me no. And it wasn't even in person. It was over the phone with the cashier called. I turned around and called her back less than 5 mins later to get an answer and she didn't answer. I just gave up. It wasn't worth the hassle at the time for me.
SM always seemed to have the policy of no gift cards, even personalized, so perhaps they thought you were up to no good after trying to pass off a gift card. I remember that is one of the checks each time I have bought at SM. The person ringing me up has always confirmed that it was a real bank issued credit card.
Majuki is offline  
Old Mar 27, 15, 9:28 am
  #989  
 
Join Date: Mar 2012
Posts: 342
Any issues with getting Simon GCs using Citi AAdvantage card?
NetBrowser07 is offline  
Old Mar 27, 15, 9:49 am
  #990  
 
Join Date: Feb 2015
Posts: 29
Originally Posted by NetBrowser07 View Post
Any issues with getting Simon GCs using Citi AAdvantage card?
No, I've used mine with no issues. I don't do huge volumes though, so YMMV.
cbe20e is offline  

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