Last edit by: ffly45
Read the wiki carefully before posting. Wiki may be out of date.
800-950-5114. Non-US agents are, as of at least August 15, 2015, able to do debit card payments. If they resist, ask for a US agent.
Please do not report that debit payments do not work over the phone, they do! Hang up and call again (HUCA) until you get someone capable.
The same thing can be done in a Citi branch, but you do not swipe the debit card or enter any PIN, so it seems likely that the same cards do/don't work in branch as over the phone.
The name on the debit card must match the name on the account. You can be an authorized card holder (they'll ask the name of the primary). You can also pay off Citi Business credit cards (only attempted as primary cardholder). Limit of one payment per debit card per account per day.
Debit cards that work for paying Citi cards over the phone.
All Mastercard & Visa debit cards attached to regular checking accounts:
Green Dot (permanent card)
H&R Block Emerald
JH Preferred
M1 Plus (no cb)
MVD (shutdowns have been reported)
Paypal Business Debit Mastercard (no 1% cb)
Pennywise Power "payday rewards" Visa cards (Bancorp, MB financial Bank N.A)
Simple Card - see post #347
Swagbucks virtual visa (issued by Prepaid Digital Solutions)
Swagbucks virtual mastercard (issued by MyPrepaidCenter)
Topcashback virtual visa (issued by Bancorp)
T-Mobile (temp and perm, shutdowns have been reported)
Wells Fargo
Debit cards that DO NOT work for paying Citi cards over the phone.
American Express Gift Card
American Express for Target
Bluebird
Serve
Chase Starbucks Prepaid (post)
Curve Commercial Debit
Google Wallet
Green Dot (temporary card registered with zip and pin)
MetaBank Visa/MC
US Bank/USB GC
Paypower (temporary card registered with zip and pin) - post 283
Sunrise Bank Visa
US Bank Mastercard/Visa prepaid
US Bank Visa Buxx
TD Go Card
Vanilla Visa/Mastercard (issued by Bancorp) (incl. OneVanilla, Vanilla Debit)
800-950-5114. Non-US agents are, as of at least August 15, 2015, able to do debit card payments. If they resist, ask for a US agent.
Please do not report that debit payments do not work over the phone, they do! Hang up and call again (HUCA) until you get someone capable.
The same thing can be done in a Citi branch, but you do not swipe the debit card or enter any PIN, so it seems likely that the same cards do/don't work in branch as over the phone.
The name on the debit card must match the name on the account. You can be an authorized card holder (they'll ask the name of the primary). You can also pay off Citi Business credit cards (only attempted as primary cardholder). Limit of one payment per debit card per account per day.
Debit cards that work for paying Citi cards over the phone.
All Mastercard & Visa debit cards attached to regular checking accounts:
- Alaska - some have not gotten miles;
- SunTrust - no miles;
- UFB Direct - $2000 daily limit - no miles.
Green Dot (permanent card)
H&R Block Emerald
JH Preferred
M1 Plus (no cb)
MVD (shutdowns have been reported)
Paypal Business Debit Mastercard (no 1% cb)
Pennywise Power "payday rewards" Visa cards (Bancorp, MB financial Bank N.A)
Simple Card - see post #347
Swagbucks virtual visa (issued by Prepaid Digital Solutions)
Swagbucks virtual mastercard (issued by MyPrepaidCenter)
Topcashback virtual visa (issued by Bancorp)
T-Mobile (temp and perm, shutdowns have been reported)
Wells Fargo
Debit cards that DO NOT work for paying Citi cards over the phone.
American Express Gift Card
American Express for Target
Bluebird
Serve
Chase Starbucks Prepaid (post)
Curve Commercial Debit
Google Wallet
Green Dot (temporary card registered with zip and pin)
MetaBank Visa/MC
US Bank/USB GC
Paypower (temporary card registered with zip and pin) - post 283
Sunrise Bank Visa
US Bank Mastercard/Visa prepaid
US Bank Visa Buxx
TD Go Card
Vanilla Visa/Mastercard (issued by Bancorp) (incl. OneVanilla, Vanilla Debit)
Paying Citi cards with debit cards including prepaid debit cards
#1277
Join Date: Sep 2016
Posts: 129
I called the usual number to pay a BOA card by a Paypal BDC, but the transaction kept being declined. I called Paypal and everything seemed to be in good shape on their side. Did FIA/BOA crack down on processing debit card payments by Paypal BDC?
#1278
Join Date: Apr 2013
Programs: Starwood/Hyatt/IHG-PLAT/Hilton-DIA
Posts: 468
also sometimes I get agents on phone at citi who dont know how to process and say it "didn't go through"... csr roulette maybe too..
#1279
Join Date: Sep 2016
Posts: 129
Thanks for your answer. Paying to Citi works fine. It is paying to BOA/FIA that stopped working.
#1280
Join Date: Apr 2013
Programs: Starwood/Hyatt/IHG-PLAT/Hilton-DIA
Posts: 468
Not via debit card you can't. You can certainly overpay using bill pay via some electronic service (checkfree, whatever electronic service most banks' online banking service provides, etc), but if you try overpaying using a debit card over the phone you'll get a txn limit error.
#1282
Join Date: Dec 2013
Posts: 259
Hi,
any recent data points on what debit cards (visa/master gift card) work to pay Citi payments? Giftcard.com's master gc issued by Bancorp used to work, but giftcard.com just recently changed the MC giftcard issuer to metabank....
thanks
any recent data points on what debit cards (visa/master gift card) work to pay Citi payments? Giftcard.com's master gc issued by Bancorp used to work, but giftcard.com just recently changed the MC giftcard issuer to metabank....
thanks
#1283
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,904
#1285
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,904
no change, meaning, you can still use these gc. om mc to pay this way. i just tried a test $500 today successfully.
i wouldn't take the wiki list as hard and fast -- there are several up there under the "do not work" which do work, or some of those types work while other don't.
i wouldn't take the wiki list as hard and fast -- there are several up there under the "do not work" which do work, or some of those types work while other don't.
#1286
Join Date: Oct 2015
Posts: 21
no change, meaning, you can still use these gc. om mc to pay this way. i just tried a test $500 today successfully.
i wouldn't take the wiki list as hard and fast -- there are several up there under the "do not work" which do work, or some of those types work while other don't.
i wouldn't take the wiki list as hard and fast -- there are several up there under the "do not work" which do work, or some of those types work while other don't.
Last edited by liushu; Jun 5, 2017 at 12:32 am
#1289
Join Date: Jun 2015
Posts: 160