Mar 23, 2014, 7:05 pm
Last edit by: ffly45
Read the wiki carefully before posting. Wiki may be out of date.
800-950-5114. Non-US agents are, as of at least August 15, 2015, able to do debit card payments. If they resist, ask for a US agent.
Please do not report that debit payments do not work over the phone, they do! Hang up and call again (HUCA) until you get someone capable.
The same thing can be done in a Citi branch, but you do not swipe the debit card or enter any PIN, so it seems likely that the same cards do/don't work in branch as over the phone.
The name on the debit card must match the name on the account. You can be an authorized card holder (they'll ask the name of the primary). You can also pay off Citi Business credit cards (only attempted as primary cardholder). Limit of one payment per debit card per account per day.
Debit cards that work for paying Citi cards over the phone.
All Mastercard & Visa debit cards attached to regular checking accounts:
Green Dot (permanent card)
H&R Block Emerald
JH Preferred
M1 Plus (no cb)
MVD (shutdowns have been reported)
Paypal Business Debit Mastercard (no 1% cb)
Pennywise Power "payday rewards" Visa cards (Bancorp, MB financial Bank N.A)
Simple Card - see post #347
Swagbucks virtual visa (issued by Prepaid Digital Solutions)
Swagbucks virtual mastercard (issued by MyPrepaidCenter)
Topcashback virtual visa (issued by Bancorp)
T-Mobile (temp and perm, shutdowns have been reported)
Wells Fargo
Debit cards that DO NOT work for paying Citi cards over the phone.
American Express Gift Card
American Express for Target
Bluebird
Serve
Chase Starbucks Prepaid (post)
Curve Commercial Debit
Google Wallet
Green Dot (temporary card registered with zip and pin)
MetaBank Visa/MC
US Bank/USB GC
Paypower (temporary card registered with zip and pin) - post 283
Sunrise Bank Visa
US Bank Mastercard/Visa prepaid
US Bank Visa Buxx
TD Go Card
Vanilla Visa/Mastercard (issued by Bancorp) (incl. OneVanilla, Vanilla Debit)
800-950-5114. Non-US agents are, as of at least August 15, 2015, able to do debit card payments. If they resist, ask for a US agent.
Please do not report that debit payments do not work over the phone, they do! Hang up and call again (HUCA) until you get someone capable.
The same thing can be done in a Citi branch, but you do not swipe the debit card or enter any PIN, so it seems likely that the same cards do/don't work in branch as over the phone.
The name on the debit card must match the name on the account. You can be an authorized card holder (they'll ask the name of the primary). You can also pay off Citi Business credit cards (only attempted as primary cardholder). Limit of one payment per debit card per account per day.
Debit cards that work for paying Citi cards over the phone.
All Mastercard & Visa debit cards attached to regular checking accounts:
- Alaska - some have not gotten miles;
- SunTrust - no miles;
- UFB Direct - $2000 daily limit - no miles.
Green Dot (permanent card)
H&R Block Emerald
JH Preferred
M1 Plus (no cb)
MVD (shutdowns have been reported)
Paypal Business Debit Mastercard (no 1% cb)
Pennywise Power "payday rewards" Visa cards (Bancorp, MB financial Bank N.A)
Simple Card - see post #347
Swagbucks virtual visa (issued by Prepaid Digital Solutions)
Swagbucks virtual mastercard (issued by MyPrepaidCenter)
Topcashback virtual visa (issued by Bancorp)
T-Mobile (temp and perm, shutdowns have been reported)
Wells Fargo
Debit cards that DO NOT work for paying Citi cards over the phone.
American Express Gift Card
American Express for Target
Bluebird
Serve
Chase Starbucks Prepaid (post)
Curve Commercial Debit
Google Wallet
Green Dot (temporary card registered with zip and pin)
MetaBank Visa/MC
US Bank/USB GC
Paypower (temporary card registered with zip and pin) - post 283
Sunrise Bank Visa
US Bank Mastercard/Visa prepaid
US Bank Visa Buxx
TD Go Card
Vanilla Visa/Mastercard (issued by Bancorp) (incl. OneVanilla, Vanilla Debit)
Paying Citi cards with debit cards including prepaid debit cards
Oct 24, 2015, 5:45 pm
#1216
Join Date: Jul 2014
Posts: 3,688
from what I read from another poster that tried re-registering for a new PP account, his account worked for one month IINM and then it was closed again. PPal will definitely catch up because they ask for SSN so even if we change our personal info, we can't get another SSN; we can probably register someone else with their permission but that would entail some inconvinience regarding bank accounts.
Oct 24, 2015, 6:29 pm
#1217
Join Date: Feb 2012
Posts: 4,467
from what I read from another poster that tried re-registering for a new PP account, his account worked for one month IINM and then it was closed again. PPal will definitely catch up because they ask for SSN so even if we change our personal info, we can't get another SSN; we can probably register someone else with their permission but that would entail some inconvinience regarding bank accounts.
Oct 25, 2015, 4:40 pm
#1218
Join Date: Feb 2012
Posts: 4,467
Jan 18, 2016, 12:47 pm
#1222
Join Date: Jul 2012
Location: NYC
Programs: Airline independent, Hilton Diamond, IHG Plat
Posts: 170
Jan 19, 2016, 8:40 pm
#1224
Join Date: Jul 2012
Location: NYC
Programs: Airline independent, Hilton Diamond, IHG Plat
Posts: 170
Feb 8, 2016, 7:59 pm
#1225
Join Date: Feb 2013
Posts: 1,815
Had a very productive phone call tonight with a very nice agent.
After I made my payment, I asked if there were any offers on my card. Unfortunately no but he gave me 1,000 courtesy miles. I then asked if I could make a payment on another card. After the payment was processed, I asked if there were offers on that card. He said no and asked me if there was anything else I needed. Of course I asked for courtesy miles on that card. He said, "I had a feeling that's what you were going to say. I just added 1,000 miles to your account."
After I made my payment, I asked if there were any offers on my card. Unfortunately no but he gave me 1,000 courtesy miles. I then asked if I could make a payment on another card. After the payment was processed, I asked if there were offers on that card. He said no and asked me if there was anything else I needed. Of course I asked for courtesy miles on that card. He said, "I had a feeling that's what you were going to say. I just added 1,000 miles to your account."
Feb 25, 2016, 5:04 pm
#1228
Join Date: Dec 2008
Programs: United Mileage Plus
Posts: 4
For two days I have been unable to use my Navy Federal GO prepaid Visa debit card to pay my Citi Double Cash MC. I called in once yesterday and again today and I've been told the payment would not go through, and that there was an "error" with the payment.
I have successfully made many payments with this card since about a year ago, the last time being 1/25/16. In fact I've never had a single problem with any of those payments. I did attempt to pay just over $5k this time, which is the highest payment amount I've tried, but I'm not aware of any transaction limits on my GO card. Perhaps none of the various GO cards out there work anymore.
Any thoughts or suggestions? Thanks!
I have successfully made many payments with this card since about a year ago, the last time being 1/25/16. In fact I've never had a single problem with any of those payments. I did attempt to pay just over $5k this time, which is the highest payment amount I've tried, but I'm not aware of any transaction limits on my GO card. Perhaps none of the various GO cards out there work anymore.
Any thoughts or suggestions? Thanks!
Feb 25, 2016, 7:43 pm
#1229
Join Date: Oct 2014
Location: Northern Virginia
Posts: 89
For two days I have been unable to use my Navy Federal GO prepaid Visa debit card to pay my Citi Double Cash MC. I called in once yesterday and again today and I've been told the payment would not go through, and that there was an "error" with the payment.
I have successfully made many payments with this card since about a year ago, the last time being 1/25/16. In fact I've never had a single problem with any of those payments. I did attempt to pay just over $5k this time, which is the highest payment amount I've tried, but I'm not aware of any transaction limits on my GO card. Perhaps none of the various GO cards out there work anymore.
Any thoughts or suggestions? Thanks!
I have successfully made many payments with this card since about a year ago, the last time being 1/25/16. In fact I've never had a single problem with any of those payments. I did attempt to pay just over $5k this time, which is the highest payment amount I've tried, but I'm not aware of any transaction limits on my GO card. Perhaps none of the various GO cards out there work anymore.
Any thoughts or suggestions? Thanks!
