Mar 23, 2014, 7:05 pm
Last edit by: ffly45
Read the wiki carefully before posting. Wiki may be out of date.
800-950-5114. Non-US agents are, as of at least August 15, 2015, able to do debit card payments. If they resist, ask for a US agent.
Please do not report that debit payments do not work over the phone, they do! Hang up and call again (HUCA) until you get someone capable.
The same thing can be done in a Citi branch, but you do not swipe the debit card or enter any PIN, so it seems likely that the same cards do/don't work in branch as over the phone.
The name on the debit card must match the name on the account. You can be an authorized card holder (they'll ask the name of the primary). You can also pay off Citi Business credit cards (only attempted as primary cardholder). Limit of one payment per debit card per account per day.
Debit cards that work for paying Citi cards over the phone.
All Mastercard & Visa debit cards attached to regular checking accounts:
Green Dot (permanent card)
H&R Block Emerald
JH Preferred
M1 Plus (no cb)
MVD (shutdowns have been reported)
Paypal Business Debit Mastercard (no 1% cb)
Pennywise Power "payday rewards" Visa cards (Bancorp, MB financial Bank N.A)
Simple Card - see post #347
Swagbucks virtual visa (issued by Prepaid Digital Solutions)
Swagbucks virtual mastercard (issued by MyPrepaidCenter)
Topcashback virtual visa (issued by Bancorp)
T-Mobile (temp and perm, shutdowns have been reported)
Wells Fargo
Debit cards that DO NOT work for paying Citi cards over the phone.
American Express Gift Card
American Express for Target
Bluebird
Serve
Chase Starbucks Prepaid (post)
Curve Commercial Debit
Google Wallet
Green Dot (temporary card registered with zip and pin)
MetaBank Visa/MC
US Bank/USB GC
Paypower (temporary card registered with zip and pin) - post 283
Sunrise Bank Visa
US Bank Mastercard/Visa prepaid
US Bank Visa Buxx
TD Go Card
Vanilla Visa/Mastercard (issued by Bancorp) (incl. OneVanilla, Vanilla Debit)
800-950-5114. Non-US agents are, as of at least August 15, 2015, able to do debit card payments. If they resist, ask for a US agent.
Please do not report that debit payments do not work over the phone, they do! Hang up and call again (HUCA) until you get someone capable.
The same thing can be done in a Citi branch, but you do not swipe the debit card or enter any PIN, so it seems likely that the same cards do/don't work in branch as over the phone.
The name on the debit card must match the name on the account. You can be an authorized card holder (they'll ask the name of the primary). You can also pay off Citi Business credit cards (only attempted as primary cardholder). Limit of one payment per debit card per account per day.
Debit cards that work for paying Citi cards over the phone.
All Mastercard & Visa debit cards attached to regular checking accounts:
- Alaska - some have not gotten miles;
- SunTrust - no miles;
- UFB Direct - $2000 daily limit - no miles.
Green Dot (permanent card)
H&R Block Emerald
JH Preferred
M1 Plus (no cb)
MVD (shutdowns have been reported)
Paypal Business Debit Mastercard (no 1% cb)
Pennywise Power "payday rewards" Visa cards (Bancorp, MB financial Bank N.A)
Simple Card - see post #347
Swagbucks virtual visa (issued by Prepaid Digital Solutions)
Swagbucks virtual mastercard (issued by MyPrepaidCenter)
Topcashback virtual visa (issued by Bancorp)
T-Mobile (temp and perm, shutdowns have been reported)
Wells Fargo
Debit cards that DO NOT work for paying Citi cards over the phone.
American Express Gift Card
American Express for Target
Bluebird
Serve
Chase Starbucks Prepaid (post)
Curve Commercial Debit
Google Wallet
Green Dot (temporary card registered with zip and pin)
MetaBank Visa/MC
US Bank/USB GC
Paypower (temporary card registered with zip and pin) - post 283
Sunrise Bank Visa
US Bank Mastercard/Visa prepaid
US Bank Visa Buxx
TD Go Card
Vanilla Visa/Mastercard (issued by Bancorp) (incl. OneVanilla, Vanilla Debit)
Paying Citi cards with debit cards including prepaid debit cards
Feb 17, 2014, 12:08 pm
#92
Join Date: Nov 2013
Posts: 163
Just paid my Citi Dividend card, easily, no issues. CS rep (in Missouri) went to the payment page on her computer, verified that the card was in my name/address info and also saved my Debit card for future payments.
BTW I used my ST Delta debit card.
BTW I used my ST Delta debit card.
Feb 17, 2014, 12:17 pm
#93
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Called in to pay AAdvantage:
Me: Hi I'd like to make a payment.
Citi: Sure, I just need the routing and account number for your checking account.
Me: I'd like to pay with a debit card.
Citi: We only allow payments from a checking account.
Me: So it's not possible to make a payment with a debit card?
Citi: No.
I didn't feel like playing agent roulette so I just went to Walmart. Neat trick if you can get it to work though.
Me: Hi I'd like to make a payment.
Citi: Sure, I just need the routing and account number for your checking account.
Me: I'd like to pay with a debit card.
Citi: We only allow payments from a checking account.
Me: So it's not possible to make a payment with a debit card?
Citi: No.
I didn't feel like playing agent roulette so I just went to Walmart. Neat trick if you can get it to work though.
Wanted to try paying card with my gobank debit card
Feb 19, 2014, 8:11 am
#95
Join Date: Feb 2013
Programs: All of them!
Posts: 322
Just for future reference, the ability to pay a Citi CC with a debit card has always been there. It's clearly spelled out in the card agreement under the section entitled "Payment Instructions" and states;
"...You must pay us in U.S. Dollars. To do so, you must use a check, similar instrument, or electronic debit that is drawn on and honored by a bank in the U.S...."
"...You must pay us in U.S. Dollars. To do so, you must use a check, similar instrument, or electronic debit that is drawn on and honored by a bank in the U.S...."
Still, ^ to the OP.
Feb 19, 2014, 1:25 pm
#96
Join Date: Jan 2014
Posts: 224
I'm not sure this necessarily includes debit cards. To me, electronic debit sounds like an ACH pull from your checking account. Obviously Citi is allowing this for some people, but I wouldn't go so far as to say the agreement guarantees you the ability to pay with a debit card.
Still, ^ to the OP.
Still, ^ to the OP.
Feb 19, 2014, 2:26 pm
#97
Join Date: Jan 2014
Location: SEA
Posts: 94
Feb 19, 2014, 3:18 pm
#98
Join Date: Apr 2005
Location: NYC
Posts: 1,756
Feb 19, 2014, 4:45 pm
#99
Join Date: Jan 2014
Location: SEA
Posts: 94
Feb 19, 2014, 5:05 pm
#100
Join Date: Oct 2013
Posts: 920
I had to call in and provide my name & address, but no social (did not want PIN).
Did you call in for the Univision card before paying Citi?
Feb 19, 2014, 9:57 pm
#101
Join Date: May 2012
Posts: 157
When you use your debit card, it is an ACH pull from your checking account. In the United States, it's been like that since 2010. From CITI's perspective, processing your debit card through ACH (Automated Clearing House) is no different than an ACH pull. They just want your money.
Feb 20, 2014, 3:23 am
#102
Join Date: Jul 2009
Location: KWI
Programs: AA EXP
Posts: 806
I'm not sure this necessarily includes debit cards. To me, electronic debit sounds like an ACH pull from your checking account. Obviously Citi is allowing this for some people, but I wouldn't go so far as to say the agreement guarantees you the ability to pay with a debit card.
Still, ^ to the OP.
Still, ^ to the OP.
Feb 20, 2014, 7:01 pm
#104
Join Date: Sep 2005
Location: New England
Programs: AA Exec Plat, Hyatt Globalist, Jetblue Mosaic (past)
Posts: 298