Mar 23, 2014, 7:05 pm
Last edit by: ffly45
Read the wiki carefully before posting. Wiki may be out of date.
800-950-5114. Non-US agents are, as of at least August 15, 2015, able to do debit card payments. If they resist, ask for a US agent.
Please do not report that debit payments do not work over the phone, they do! Hang up and call again (HUCA) until you get someone capable.
The same thing can be done in a Citi branch, but you do not swipe the debit card or enter any PIN, so it seems likely that the same cards do/don't work in branch as over the phone.
The name on the debit card must match the name on the account. You can be an authorized card holder (they'll ask the name of the primary). You can also pay off Citi Business credit cards (only attempted as primary cardholder). Limit of one payment per debit card per account per day.
Debit cards that work for paying Citi cards over the phone.
All Mastercard & Visa debit cards attached to regular checking accounts:
Green Dot (permanent card)
H&R Block Emerald
JH Preferred
M1 Plus (no cb)
MVD (shutdowns have been reported)
Paypal Business Debit Mastercard (no 1% cb)
Pennywise Power "payday rewards" Visa cards (Bancorp, MB financial Bank N.A)
Simple Card - see post #347
Swagbucks virtual visa (issued by Prepaid Digital Solutions)
Swagbucks virtual mastercard (issued by MyPrepaidCenter)
Topcashback virtual visa (issued by Bancorp)
T-Mobile (temp and perm, shutdowns have been reported)
Wells Fargo
Debit cards that DO NOT work for paying Citi cards over the phone.
American Express Gift Card
American Express for Target
Bluebird
Serve
Chase Starbucks Prepaid (post)
Curve Commercial Debit
Google Wallet
Green Dot (temporary card registered with zip and pin)
MetaBank Visa/MC
US Bank/USB GC
Paypower (temporary card registered with zip and pin) - post 283
Sunrise Bank Visa
US Bank Mastercard/Visa prepaid
US Bank Visa Buxx
TD Go Card
Vanilla Visa/Mastercard (issued by Bancorp) (incl. OneVanilla, Vanilla Debit)
800-950-5114. Non-US agents are, as of at least August 15, 2015, able to do debit card payments. If they resist, ask for a US agent.
Please do not report that debit payments do not work over the phone, they do! Hang up and call again (HUCA) until you get someone capable.
The same thing can be done in a Citi branch, but you do not swipe the debit card or enter any PIN, so it seems likely that the same cards do/don't work in branch as over the phone.
The name on the debit card must match the name on the account. You can be an authorized card holder (they'll ask the name of the primary). You can also pay off Citi Business credit cards (only attempted as primary cardholder). Limit of one payment per debit card per account per day.
Debit cards that work for paying Citi cards over the phone.
All Mastercard & Visa debit cards attached to regular checking accounts:
- Alaska - some have not gotten miles;
- SunTrust - no miles;
- UFB Direct - $2000 daily limit - no miles.
Green Dot (permanent card)
H&R Block Emerald
JH Preferred
M1 Plus (no cb)
MVD (shutdowns have been reported)
Paypal Business Debit Mastercard (no 1% cb)
Pennywise Power "payday rewards" Visa cards (Bancorp, MB financial Bank N.A)
Simple Card - see post #347
Swagbucks virtual visa (issued by Prepaid Digital Solutions)
Swagbucks virtual mastercard (issued by MyPrepaidCenter)
Topcashback virtual visa (issued by Bancorp)
T-Mobile (temp and perm, shutdowns have been reported)
Wells Fargo
Debit cards that DO NOT work for paying Citi cards over the phone.
American Express Gift Card
American Express for Target
Bluebird
Serve
Chase Starbucks Prepaid (post)
Curve Commercial Debit
Google Wallet
Green Dot (temporary card registered with zip and pin)
MetaBank Visa/MC
US Bank/USB GC
Paypower (temporary card registered with zip and pin) - post 283
Sunrise Bank Visa
US Bank Mastercard/Visa prepaid
US Bank Visa Buxx
TD Go Card
Vanilla Visa/Mastercard (issued by Bancorp) (incl. OneVanilla, Vanilla Debit)
Paying Citi cards with debit cards including prepaid debit cards
Feb 11, 2014, 9:49 am
#46
Join Date: Nov 2013
Location: DFW
Programs: AA EXP, Marriott Titanium
Posts: 515
Same. She asked if the name and address match the account, and I said they did. She also asked if I wanted the details saved so I can use it in future. I just called the number on the back of my Citi Business card and asked to make a debit payment and got transferred to another CSR.
Feb 11, 2014, 10:38 am
#49
Join Date: Dec 2013
Posts: 546
Collections mostly deals with delinquent cardholders. I could even hear a rep. in the background negotiating for payment with someone behind on payments. If some deadbeat is able to pay with a debit card, citi will gladly take the payment. During my call, the rep was a bit surprised that I was paying in advance for a bill not due until next month. Clearly not the client collections is geared for. If collections gets a flood of MSers trying to pay in advance in multiple $500 increments, I think they will take notice and may set restrictions.
Feb 11, 2014, 11:09 am
#50
Join Date: Oct 2012
Posts: 486
I just downloaded my Chase United Explorer statement. Page 2 has a block of phone numbers, including one for "Pay by phone." I haven't tested it yet but if they're providing the number they must accept debit payments.
Feb 11, 2014, 11:28 am
#53
Join Date: Sep 2007
Location: Chicago
Programs: AA, BA, CX, DL, EK, F9, GA, HA, IB, JL, KE, LH, MH, NH, OS, PG, QR, RJ, SA, TG, UA, VN, WN, ZH
Posts: 927
Feb 11, 2014, 12:57 pm
#56
Join Date: Oct 2012
Posts: 970
Collections mostly deals with delinquent cardholders. I could even hear a rep. in the background negotiating for payment with someone behind on payments. If some deadbeat is able to pay with a debit card, citi will gladly take the payment. During my call, the rep was a bit surprised that I was paying in advance for a bill not due until next month. Clearly not the client collections is geared for. If collections gets a flood of MSers trying to pay in advance in multiple $500 increments, I think they will take notice and may set restrictions.
Feb 11, 2014, 1:32 pm
#58
Join Date: Apr 2013
Posts: 417
Feb 11, 2014, 2:34 pm
#59
Join Date: Jun 2006
Location: Manchester,UK and NYC
Programs: One Pass, BAEC, AA
Posts: 708
Datapoint: Used MVD for a $2500 payment. Very straight forward. Just wanted to know if name on card was my name. No request for address.
MVD statement shows this as a PIN transaction (even though no PIN was requested), and therefore, a $0.50 charge.
I would suggest that if we want to keep this going, DO NOT make $500 payments from gift cards.
Tomorrow will try the TD Bank Debit card - though I believe there is a max transaction limit of $2000 - need to double check this.
MVD statement shows this as a PIN transaction (even though no PIN was requested), and therefore, a $0.50 charge.
I would suggest that if we want to keep this going, DO NOT make $500 payments from gift cards.
Tomorrow will try the TD Bank Debit card - though I believe there is a max transaction limit of $2000 - need to double check this.
Feb 11, 2014, 2:36 pm
#60
Join Date: Dec 2012
Location: JFK
Programs: *$ Gold :)
Posts: 1,061