Mar 23, 2014, 7:05 pm
Last edit by: ffly45
Read the wiki carefully before posting. Wiki may be out of date.
800-950-5114. Non-US agents are, as of at least August 15, 2015, able to do debit card payments. If they resist, ask for a US agent.
Please do not report that debit payments do not work over the phone, they do! Hang up and call again (HUCA) until you get someone capable.
The same thing can be done in a Citi branch, but you do not swipe the debit card or enter any PIN, so it seems likely that the same cards do/don't work in branch as over the phone.
The name on the debit card must match the name on the account. You can be an authorized card holder (they'll ask the name of the primary). You can also pay off Citi Business credit cards (only attempted as primary cardholder). Limit of one payment per debit card per account per day.
Debit cards that work for paying Citi cards over the phone.
All Mastercard & Visa debit cards attached to regular checking accounts:
Green Dot (permanent card)
H&R Block Emerald
JH Preferred
M1 Plus (no cb)
MVD (shutdowns have been reported)
Paypal Business Debit Mastercard (no 1% cb)
Pennywise Power "payday rewards" Visa cards (Bancorp, MB financial Bank N.A)
Simple Card - see post #347
Swagbucks virtual visa (issued by Prepaid Digital Solutions)
Swagbucks virtual mastercard (issued by MyPrepaidCenter)
Topcashback virtual visa (issued by Bancorp)
T-Mobile (temp and perm, shutdowns have been reported)
Wells Fargo
Debit cards that DO NOT work for paying Citi cards over the phone.
American Express Gift Card
American Express for Target
Bluebird
Serve
Chase Starbucks Prepaid (post)
Curve Commercial Debit
Google Wallet
Green Dot (temporary card registered with zip and pin)
MetaBank Visa/MC
US Bank/USB GC
Paypower (temporary card registered with zip and pin) - post 283
Sunrise Bank Visa
US Bank Mastercard/Visa prepaid
US Bank Visa Buxx
TD Go Card
Vanilla Visa/Mastercard (issued by Bancorp) (incl. OneVanilla, Vanilla Debit)
800-950-5114. Non-US agents are, as of at least August 15, 2015, able to do debit card payments. If they resist, ask for a US agent.
Please do not report that debit payments do not work over the phone, they do! Hang up and call again (HUCA) until you get someone capable.
The same thing can be done in a Citi branch, but you do not swipe the debit card or enter any PIN, so it seems likely that the same cards do/don't work in branch as over the phone.
The name on the debit card must match the name on the account. You can be an authorized card holder (they'll ask the name of the primary). You can also pay off Citi Business credit cards (only attempted as primary cardholder). Limit of one payment per debit card per account per day.
Debit cards that work for paying Citi cards over the phone.
All Mastercard & Visa debit cards attached to regular checking accounts:
- Alaska - some have not gotten miles;
- SunTrust - no miles;
- UFB Direct - $2000 daily limit - no miles.
Green Dot (permanent card)
H&R Block Emerald
JH Preferred
M1 Plus (no cb)
MVD (shutdowns have been reported)
Paypal Business Debit Mastercard (no 1% cb)
Pennywise Power "payday rewards" Visa cards (Bancorp, MB financial Bank N.A)
Simple Card - see post #347
Swagbucks virtual visa (issued by Prepaid Digital Solutions)
Swagbucks virtual mastercard (issued by MyPrepaidCenter)
Topcashback virtual visa (issued by Bancorp)
T-Mobile (temp and perm, shutdowns have been reported)
Wells Fargo
Debit cards that DO NOT work for paying Citi cards over the phone.
American Express Gift Card
American Express for Target
Bluebird
Serve
Chase Starbucks Prepaid (post)
Curve Commercial Debit
Google Wallet
Green Dot (temporary card registered with zip and pin)
MetaBank Visa/MC
US Bank/USB GC
Paypower (temporary card registered with zip and pin) - post 283
Sunrise Bank Visa
US Bank Mastercard/Visa prepaid
US Bank Visa Buxx
TD Go Card
Vanilla Visa/Mastercard (issued by Bancorp) (incl. OneVanilla, Vanilla Debit)
Paying Citi cards with debit cards including prepaid debit cards
Apr 23, 2022, 5:34 pm
#1547
Join Date: Nov 2014
Posts: 258
Thanks!
I've always used touch. Switched to voice after a little back and fourth I was able to get it to work after a few min.
Edit: After playing around with the menu on touch tone, I just let it keep asking for a bank account number then after a few times it will ask for a debit card.
I've always used touch. Switched to voice after a little back and fourth I was able to get it to work after a few min.
Edit: After playing around with the menu on touch tone, I just let it keep asking for a bank account number then after a few times it will ask for a debit card.
Last edited by cuthroat; Apr 23, 2022 at 5:41 pm
May 12, 2022, 2:41 pm
#1549
Join Date: Oct 2011
Posts: 44
M1 Plus debit card works as payment, but does not appear to earn 1% back. Someone please add this to the wiki (I'm not yet allowed).
I'm surprised there aren't reports on more rewards debit cards listed in the wiki, especially the Discover debit card but also newer crypto ones.
I'm surprised there aren't reports on more rewards debit cards listed in the wiki, especially the Discover debit card but also newer crypto ones.
May 12, 2022, 3:31 pm
#1550
Join Date: Nov 2016
Posts: 180
I will edit the wiki to add M1 Plus. I agree it's helpful to highlight whether cb is earned on the bank cards that normally earn cashback. It was reported early in the thread that Discover debit doesn't work for Citi.
Last edited by Reaching; May 12, 2022 at 3:38 pm
May 28, 2022, 1:59 am
#1551
Join Date: May 2022
Posts: 6
Hello. I recently did a test transaction with my Citi Double Cash to make sure I was getting the bonus. I just bought something for $2.99 and saw it posted however I didn't have the 1% Thank You points yet in my account? On average how long does it usually take for the points to appear after the item is purchased or the debt is paid off? Thanks I was afraid I did something wrong or needed to activate my Thank You points somehow and wanted to make sure before I started doing actual MS purchases.
May 28, 2022, 5:05 am
#1552
Join Date: Mar 2009
Posts: 2,293
Hello. I recently did a test transaction with my Citi Double Cash to make sure I was getting the bonus. I just bought something for $2.99 and saw it posted however I didn't have the 1% Thank You points yet in my account? On average how long does it usually take for the points to appear after the item is purchased or the debt is paid off? Thanks I was afraid I did something wrong or needed to activate my Thank You points somehow and wanted to make sure before I started doing actual MS purchases.
May 28, 2022, 5:23 am
#1553
Join Date: May 2022
Posts: 6
As in the statement for the month? It just still says 0 Thank You points and its been maybe 2 days after the transaction purchase posted. I wasn't sure where to post this perhaps a brand new thread I didn't see anything similar. Thanks for your help, I'll look elsewhere to post this discussion.
Jun 18, 2022, 11:40 am
#1556
Join Date: Jun 2018
Posts: 14
No cashback with coinbase debit card
I finally got around to trying the Coinbase debit card to pay citi. The transaction went through, but there's no cashback earned in the coinbase app. They must've changed something since it looks like this used to work for others. It took a few days, but did end up earning cashback
Last edited by travel44ever; Jun 23, 2022 at 8:55 pm
Jun 25, 2022, 10:18 pm
#1557
Join Date: Mar 2018
Location: 5328 ft
Programs: Lowest-level minion
Posts: 32
I finally got around to trying the Coinbase debit card to pay citi. The transaction went through, but there's no cashback earned in the coinbase app. They must've changed something since it looks like this used to work for others. It took a few days, but did end up earning cashback
Jun 26, 2022, 8:31 pm
#1558
Join Date: Jul 2010
Location: 718
Programs: Hyatt Globalist, Hilton Diamond, Marriott Platinum, IHG Diamond
Posts: 965
I finally got around to trying the Coinbase debit card to pay citi. The transaction went through, but there's no cashback earned in the coinbase app. They must've changed something since it looks like this used to work for others. It took a few days, but did end up earning cashback
