Evolve Money

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Old Nov 30, 15, 1:59 pm   -   Wikipost
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Please read the wiki before posting a question.

2/25/2015 - Single payment limit raised to $2999 when using credit or debit cards. Maximum payments per calendar month per individual biller account raised from 1 to 4.

2/18/2015 - Beginning next week, certain debit cards from smaller banks, as well as prepaid debit cards and gift cards will be subject to a 3 percent Bill Pay Fee on each payment.

Evolve now accepts Discover, Visa and Mastercard credit cards with 3% fee.


Debit Cards Not Charged the 3% Fee:
  • Insert here
  • US Bank (but not prepaid)



Transaction Limits:
http://www.evolvemoney.com/transaction-limits/

Daily dollar limits include:
  • $2,999.00 in payments funded by a debit card and/or credit card
  • $999.00 in payments funded by a cash load pack

Individual bill pay dollar limits include:
  • $2999.00 for a single bill funded by a debit card and/or credit card
  • $999.00 for a single bill funded by a cash load pack

Monthly payment limits include:
  • 4 payments per month using a credit or debit card within the dollar limits listed above.
  • Unlimited number of payments per month using a cash load pack within the dollar limits listed above.
  • Maximum of $10,000 total payments per month for credit, debit, and cash load packs combined.

The limits are based on charge date, not payment date.

There are currently no credit cards that can be paid via Evolve.


Tips for Using Evolve
  • No need to register your debit card
  • If your transaction does not go through, you will have to wait for the authorization to fall off your card
  • Using multiple Evolve accounts paying the same biller may lead to your biller being permanently blocked
  • If using GCs with the new scheduling feature, it is important to schedule in such a way that it says your card will be charged today (not on a future date) to prevent a decline; and if you want to avoid the Express Pay fee this also means typically scheduling a few days out (click each date to find one without the fee but still charges your card today).


Mortgages Section
Let us know if payments auto apply to principal or if you have to call

Bank of America: After making 4 payments over the weekend you MUST call (or use online banking messaging) to allocate funds to the regular payment - by default it goes to principal.

Central Mortgage: Appears to go to additional principal payment. YMMV

Chase: Payments with JPMorgan have to fall within a ~5-day window in order for them to be unallocated, otherwise they go to principal. Your window depends on the billing date (usually the 1st of the month). If so, the window is until the 5th, so using Evolve, you have to allow for the payment to post and have it post between ~the 1st and the 5th. PITA

Citi: Made two payments near the end of the month and these were originally "unapplied" and labeled as "additional funds received". A day or two afterwards they moved to principal payments. A quick call to Citi had the payments moved from principal to make up my monthly mortgage payment.

Nationstar Mortgage: Payment applied as an "Additional principal payment" if you sent before the 1st of the month. If you pay after the first, the payment is held until you submit the full payment amount, and then the whole thing is applied to your monthly payment.

PNC: Partial payments will be held aside until payment in full is made. They will send a letter.

Provident Funding: Does not accept partial payments. After month's mortgage is paid, accepts Evolve a additional principal payments.

US Bank: Made 4 payments in June; after a couple of days, payments moved from principal payment to applying to monthly payment w/o a call

Wells Fargo: Two $500 payments day 1, One $500 payment day 2 going over the actual mortgage payment amount due. The payment automatically combined itself to pay the exact amount due once the Third hit. Any amount that was overpaid subsequently went towards principal. Nice to not have to send in the Exact amount, if you don't mind paying some extra principal.


"If you have any problems with gift cards please send us an email at support [at] evolvemoney.com" [Source: AlexAtEvolveMoney]
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Old Apr 9, 14, 11:36 am
  #721  
 
Join Date: Sep 2006
Location: Teaneck, NJ
Programs: SPG Gold, HHonors Gold, IHG Platinum, Marriott Silver
Posts: 677
Can you use OneVanilla cards on Evolve?
yoshapman is offline  
Old Apr 9, 14, 12:10 pm
  #722  
 
Join Date: Nov 2004
Location: Philadelphia
Programs: AA (Exec Plat), ANA (Plat), Club Carlson (Gld), Hilton (Diamond), IHG (Plat), SPG (Gld)
Posts: 439
Originally Posted by SR99 View Post
No need to register. I got Visa and master gift card from staples, safeway, CVS. And I paid through evolve without registration.
Thanks!
Joe1690 is offline  
Old Apr 9, 14, 2:02 pm
  #723  
 
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,374
Originally Posted by particlemn View Post
Just make a small partial payment like 10 to any payee and get the 5 free.
true. Just a tiny bit of an inconvenience since it's off my normal schedule. In actuality, I will just pay my HOA fee a month in advance. Don't want any partial payments lingering and causing confusion.
cdancer20 is offline  
Old Apr 9, 14, 3:44 pm
  #724  
 
Join Date: Jan 2013
Programs: Hilton Diamond, CC, Hyatt & IHG
Posts: 118
Originally Posted by heyeaglefn View Post
Someone stated on the last page that Evolve is aware of the problem with the MC and is working to fix it.
They haven't fix the problem yet...
ChuckHH is offline  
Old Apr 9, 14, 4:13 pm
  #725  
 
Join Date: Nov 2008
Location: ORD
Programs: AA PLT
Posts: 2,740
Figures the one time I was forced to buy an MC instead of a Visa was when I was planning on using Evolve.
linglingfool is offline  
Old Apr 9, 14, 5:25 pm
  #726  
 
Join Date: Feb 2014
Posts: 5
Issue with Evolve Money & Some Gift Cards

I wanted to give a quick update on the gift card issues you are seeing with Evolve Money. The issue is with certain types of gift cards. We are committed to providing our customers the ability to pay their bills with gift cards and are working hard to resolve the issues.

We welcome any feedback from forum members which could help us resolve the situation faster. If you have any problems with gift cards please send us an email at support [at] evolvemoney.com with information about your card including the name of the gift card, whether itís VISA or MasterCard, where you purchased it, the first 6 digits of the card number (please don't send the full card number) and if possible the name of the bank issuing it (usually found on the back of the card). This information will help us resolve the issue as fast as possible.

We'll post regular updates as we work through the problem.

Thank you
Alex @ Evolve Money
AlexAtEvolveMoney is offline  
Old Apr 9, 14, 5:44 pm
  #727  
 
Join Date: Apr 2013
Location: Maryland
Posts: 55
U.s.Bank Mc

Originally Posted by AlexAtEvolveMoney View Post
I wanted to give a quick update on the gift card issues you are seeing with Evolve Money. The issue is with certain types of gift cards. We are committed to providing our customers the ability to pay their bills with gift cards and are working hard to resolve the issues.

We welcome any feedback from forum members which could help us resolve the situation faster. If you have any problems with gift cards please send us an email at support [at] evolvemoney.com with information about your card including the name of the gift card, whether itís VISA or MasterCard, where you purchased it, the first 6 digits of the card number (please don't send the full card number) and if possible the name of the bank issuing it (usually found on the back of the card). This information will help us resolve the issue as fast as possible.

We'll post regular updates as we work through the problem.

Thank you
Alex @ Evolve Money
U.S.Bank Gift MC $100 does not work
joanna j is offline  
Old Apr 9, 14, 6:21 pm
  #728  
 
Join Date: Nov 2008
Location: ORD
Programs: AA PLT
Posts: 2,740
Originally Posted by AlexAtEvolveMoney View Post
I wanted to give a quick update on the gift card issues you are seeing with Evolve Money. The issue is with certain types of gift cards. We are committed to providing our customers the ability to pay their bills with gift cards and are working hard to resolve the issues.

We welcome any feedback from forum members which could help us resolve the situation faster. If you have any problems with gift cards please send us an email at support [at] evolvemoney.com with information about your card including the name of the gift card, whether itís VISA or MasterCard, where you purchased it, the first 6 digits of the card number (please don't send the full card number) and if possible the name of the bank issuing it (usually found on the back of the card). This information will help us resolve the issue as fast as possible.

We'll post regular updates as we work through the problem.

Thank you
Alex @ Evolve Money
Welcome Alex! Thanks for taking time to engage us through FlyerTalk, it's always great to see companies being proactive with their customer service.

Also, check your email.
linglingfool is offline  
Old Apr 9, 14, 10:00 pm
  #729  
 
Join Date: Sep 2006
Location: Teaneck, NJ
Programs: SPG Gold, HHonors Gold, IHG Platinum, Marriott Silver
Posts: 677
Originally Posted by yoshapman View Post
Can you use OneVanilla cards on Evolve?
Anyone know?
yoshapman is offline  
Old Apr 9, 14, 11:13 pm
  #730  
 
Join Date: Nov 2011
Posts: 1,942
Originally Posted by yoshapman View Post
Anyone know?
As has been mentioned a few times in the thread (eg post 633) yes, they work.

(And what's the harm of trying this kind of thing yourself if you need to know, worst that can happen is that the charge doesn't go through = no harm done)
silver6054 is offline  
Old Apr 10, 14, 8:01 am
  #731  
 
Join Date: May 2013
Posts: 747
Originally Posted by silver6054 View Post
As has been mentioned a few times in the thread (eg post 633) yes, they work.

(And what's the harm of trying this kind of thing yourself if you need to know, worst that can happen is that the charge doesn't go through = no harm done)
Last preauth that failed for me took 30 days to drop off. Annoying to have to sit on a card that long.
nrdk is offline  
Old Apr 10, 14, 12:26 pm
  #732  
 
Join Date: Jan 2010
Posts: 2
Originally Posted by AlexAtEvolveMoney View Post
I wanted to give a quick update on the gift card issues you are seeing with Evolve Money. The issue is with certain types of gift cards. We are committed to providing our customers the ability to pay their bills with gift cards and are working hard to resolve the issues.

We welcome any feedback from forum members which could help us resolve the situation faster. If you have any problems with gift cards please send us an email at support [at] evolvemoney.com with information about your card including the name of the gift card, whether itís VISA or MasterCard, where you purchased it, the first 6 digits of the card number (please don't send the full card number) and if possible the name of the bank issuing it (usually found on the back of the card). This information will help us resolve the issue as fast as possible.

We'll post regular updates as we work through the problem.

Thank you
Alex @ Evolve Money
US Bank $200 MC does not work this morning
Thanks!
Impreza22b is offline  
Old Apr 10, 14, 2:22 pm
  #733  
 
Join Date: Nov 2011
Posts: 1,942
Originally Posted by nrdk View Post
Last preauth that failed for me took 30 days to drop off. Annoying to have to sit on a card that long.
Right but if the card really doesn't work (like Amex gift card) you don't get a pre-auth.
silver6054 is offline  
Old Apr 10, 14, 4:48 pm
  #734  
 
Join Date: May 2003
Location: Las Vegas, NV
Posts: 299
A data point on Sallie Mae Student Loans...

I sent a test payment to "Sallie Mae" using my 10 digit account number and the payment posted properly in two days.

FF
Fire_Fly is offline  
Old Apr 11, 14, 1:04 pm
  #735  
 
Join Date: Mar 2014
Location: Boston
Posts: 56
Evolve not working MC gc 4-11-14

Originally Posted by AlexAtEvolveMoney View Post
I wanted to give a quick update on the gift card issues you are seeing with Evolve Money. The issue is with certain types of gift cards. We are committed to providing our customers the ability to pay their bills with gift cards and are working hard to resolve the issues.

We welcome any feedback from forum members which could help us resolve the situation faster. If you have any problems with gift cards please send us an email at support [at] evolvemoney.com with information about your card including the name of the gift card, whether itís VISA or MasterCard, where you purchased it, the first 6 digits of the card number (please don't send the full card number) and if possible the name of the bank issuing it (usually found on the back of the card). This information will help us resolve the issue as fast as possible.

We'll post regular updates as we work through the problem.

Thank you
Alex @ Evolve Money
As of 3 pm eastern on 4-11-14, evolve money is not accepting a $500 MC gc. This glitch is now 2 days old. Alex, when do you anticipate this problem being fixed. Thank you.
Aleriem is offline  

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