Last edit by: sechs
Please read the wiki before posting a question.
2/25/2015 - Single payment limit raised to $2999 when using credit or debit cards. Maximum payments per calendar month per individual biller account raised from 1 to 4.
2/18/2015 - Beginning next week, certain debit cards from smaller banks, as well as prepaid debit cards and gift cards will be subject to a 3 percent Bill Pay Fee on each payment.
Evolve now accepts Discover, Visa and Mastercard credit cards with 3% fee.
Debit Cards Not Charged the 3% Fee:
Transaction Limits:
http://www.evolvemoney.com/transaction-limits/
Daily dollar limits include:
Individual bill pay dollar limits include:
Monthly payment limits include:
The limits are based on charge date, not payment date.
There are currently no credit cards that can be paid via Evolve.
Tips for Using Evolve
Mortgages Section
Let us know if payments auto apply to principal or if you have to call
Bank of America: After making 4 payments over the weekend you MUST call (or use online banking messaging) to allocate funds to the regular payment - by default it goes to principal.
Central Mortgage: Appears to go to additional principal payment. YMMV
Chase: Payments with JPMorgan have to fall within a ~5-day window in order for them to be unallocated, otherwise they go to principal. Your window depends on the billing date (usually the 1st of the month). If so, the window is until the 5th, so using Evolve, you have to allow for the payment to post and have it post between ~the 1st and the 5th. PITA
Citi: Made two payments near the end of the month and these were originally "unapplied" and labeled as "additional funds received". A day or two afterwards they moved to principal payments. A quick call to Citi had the payments moved from principal to make up my monthly mortgage payment.
Nationstar Mortgage: Payment applied as an "Additional principal payment" if you sent before the 1st of the month. If you pay after the first, the payment is held until you submit the full payment amount, and then the whole thing is applied to your monthly payment.
PNC: Partial payments will be held aside until payment in full is made. They will send a letter.
Provident Funding: Does not accept partial payments. After month's mortgage is paid, accepts Evolve a additional principal payments.
US Bank: Made 4 payments in June; after a couple of days, payments moved from principal payment to applying to monthly payment w/o a call
Wells Fargo: Two $500 payments day 1, One $500 payment day 2 going over the actual mortgage payment amount due. The payment automatically combined itself to pay the exact amount due once the Third hit. Any amount that was overpaid subsequently went towards principal. Nice to not have to send in the Exact amount, if you don't mind paying some extra principal.
"If you have any problems with gift cards please send us an email at support [at] evolvemoney.com" [Source: AlexAtEvolveMoney]
2/25/2015 - Single payment limit raised to $2999 when using credit or debit cards. Maximum payments per calendar month per individual biller account raised from 1 to 4.
2/18/2015 - Beginning next week, certain debit cards from smaller banks, as well as prepaid debit cards and gift cards will be subject to a 3 percent Bill Pay Fee on each payment.
Evolve now accepts Discover, Visa and Mastercard credit cards with 3% fee.
Debit Cards Not Charged the 3% Fee:
- Insert here
- US Bank (but not prepaid)
Transaction Limits:
http://www.evolvemoney.com/transaction-limits/
Daily dollar limits include:
- $2,999.00 in payments funded by a debit card and/or credit card
- $999.00 in payments funded by a cash load pack
Individual bill pay dollar limits include:
- $2999.00 for a single bill funded by a debit card and/or credit card
- $999.00 for a single bill funded by a cash load pack
Monthly payment limits include:
- 4 payments per month using a credit or debit card within the dollar limits listed above.
- Unlimited number of payments per month using a cash load pack within the dollar limits listed above.
- Maximum of $10,000 total payments per month for credit, debit, and cash load packs combined.
The limits are based on charge date, not payment date.
There are currently no credit cards that can be paid via Evolve.
Tips for Using Evolve
- No need to register your debit card
- If your transaction does not go through, you will have to wait for the authorization to fall off your card
- Using multiple Evolve accounts paying the same biller may lead to your biller being permanently blocked
- If using GCs with the new scheduling feature, it is important to schedule in such a way that it says your card will be charged today (not on a future date) to prevent a decline; and if you want to avoid the Express Pay fee this also means typically scheduling a few days out (click each date to find one without the fee but still charges your card today).
Mortgages Section
Let us know if payments auto apply to principal or if you have to call
Bank of America: After making 4 payments over the weekend you MUST call (or use online banking messaging) to allocate funds to the regular payment - by default it goes to principal.
Central Mortgage: Appears to go to additional principal payment. YMMV
Chase: Payments with JPMorgan have to fall within a ~5-day window in order for them to be unallocated, otherwise they go to principal. Your window depends on the billing date (usually the 1st of the month). If so, the window is until the 5th, so using Evolve, you have to allow for the payment to post and have it post between ~the 1st and the 5th. PITA
Citi: Made two payments near the end of the month and these were originally "unapplied" and labeled as "additional funds received". A day or two afterwards they moved to principal payments. A quick call to Citi had the payments moved from principal to make up my monthly mortgage payment.
Nationstar Mortgage: Payment applied as an "Additional principal payment" if you sent before the 1st of the month. If you pay after the first, the payment is held until you submit the full payment amount, and then the whole thing is applied to your monthly payment.
PNC: Partial payments will be held aside until payment in full is made. They will send a letter.
Provident Funding: Does not accept partial payments. After month's mortgage is paid, accepts Evolve a additional principal payments.
US Bank: Made 4 payments in June; after a couple of days, payments moved from principal payment to applying to monthly payment w/o a call
Wells Fargo: Two $500 payments day 1, One $500 payment day 2 going over the actual mortgage payment amount due. The payment automatically combined itself to pay the exact amount due once the Third hit. Any amount that was overpaid subsequently went towards principal. Nice to not have to send in the Exact amount, if you don't mind paying some extra principal.
"If you have any problems with gift cards please send us an email at support [at] evolvemoney.com" [Source: AlexAtEvolveMoney]
Evolve Money
#722
Join Date: Nov 2004
Location: Philadelphia
Programs: AA (Exec Plat), ANA (Plat), Club Carlson (Gld), Hilton (Diamond), IHG (Plat), SPG (Gld)
Posts: 447
#723
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
true. Just a tiny bit of an inconvenience since it's off my normal schedule. In actuality, I will just pay my HOA fee a month in advance. Don't want any partial payments lingering and causing confusion.
#726
Join Date: Feb 2014
Posts: 5
Issue with Evolve Money & Some Gift Cards
I wanted to give a quick update on the gift card issues you are seeing with Evolve Money. The issue is with certain types of gift cards. We are committed to providing our customers the ability to pay their bills with gift cards and are working hard to resolve the issues.
We welcome any feedback from forum members which could help us resolve the situation faster. If you have any problems with gift cards please send us an email at support [at] evolvemoney.com with information about your card including the name of the gift card, whether it’s VISA or MasterCard, where you purchased it, the first 6 digits of the card number (please don't send the full card number) and if possible the name of the bank issuing it (usually found on the back of the card). This information will help us resolve the issue as fast as possible.
We'll post regular updates as we work through the problem.
Thank you
Alex @ Evolve Money
We welcome any feedback from forum members which could help us resolve the situation faster. If you have any problems with gift cards please send us an email at support [at] evolvemoney.com with information about your card including the name of the gift card, whether it’s VISA or MasterCard, where you purchased it, the first 6 digits of the card number (please don't send the full card number) and if possible the name of the bank issuing it (usually found on the back of the card). This information will help us resolve the issue as fast as possible.
We'll post regular updates as we work through the problem.
Thank you
Alex @ Evolve Money
#727
Join Date: Apr 2013
Location: Maryland
Posts: 55
U.s.Bank Mc
I wanted to give a quick update on the gift card issues you are seeing with Evolve Money. The issue is with certain types of gift cards. We are committed to providing our customers the ability to pay their bills with gift cards and are working hard to resolve the issues.
We welcome any feedback from forum members which could help us resolve the situation faster. If you have any problems with gift cards please send us an email at support [at] evolvemoney.com with information about your card including the name of the gift card, whether it’s VISA or MasterCard, where you purchased it, the first 6 digits of the card number (please don't send the full card number) and if possible the name of the bank issuing it (usually found on the back of the card). This information will help us resolve the issue as fast as possible.
We'll post regular updates as we work through the problem.
Thank you
Alex @ Evolve Money
We welcome any feedback from forum members which could help us resolve the situation faster. If you have any problems with gift cards please send us an email at support [at] evolvemoney.com with information about your card including the name of the gift card, whether it’s VISA or MasterCard, where you purchased it, the first 6 digits of the card number (please don't send the full card number) and if possible the name of the bank issuing it (usually found on the back of the card). This information will help us resolve the issue as fast as possible.
We'll post regular updates as we work through the problem.
Thank you
Alex @ Evolve Money
#728
Join Date: Nov 2008
Location: ORD
Programs: AA PLT
Posts: 2,781
I wanted to give a quick update on the gift card issues you are seeing with Evolve Money. The issue is with certain types of gift cards. We are committed to providing our customers the ability to pay their bills with gift cards and are working hard to resolve the issues.
We welcome any feedback from forum members which could help us resolve the situation faster. If you have any problems with gift cards please send us an email at support [at] evolvemoney.com with information about your card including the name of the gift card, whether it’s VISA or MasterCard, where you purchased it, the first 6 digits of the card number (please don't send the full card number) and if possible the name of the bank issuing it (usually found on the back of the card). This information will help us resolve the issue as fast as possible.
We'll post regular updates as we work through the problem.
Thank you
Alex @ Evolve Money
We welcome any feedback from forum members which could help us resolve the situation faster. If you have any problems with gift cards please send us an email at support [at] evolvemoney.com with information about your card including the name of the gift card, whether it’s VISA or MasterCard, where you purchased it, the first 6 digits of the card number (please don't send the full card number) and if possible the name of the bank issuing it (usually found on the back of the card). This information will help us resolve the issue as fast as possible.
We'll post regular updates as we work through the problem.
Thank you
Alex @ Evolve Money
Also, check your email.
#730
Join Date: Nov 2011
Posts: 1,944
#731
Join Date: May 2013
Posts: 747
Last preauth that failed for me took 30 days to drop off. Annoying to have to sit on a card that long.
#732
Join Date: Jan 2010
Posts: 2
I wanted to give a quick update on the gift card issues you are seeing with Evolve Money. The issue is with certain types of gift cards. We are committed to providing our customers the ability to pay their bills with gift cards and are working hard to resolve the issues.
We welcome any feedback from forum members which could help us resolve the situation faster. If you have any problems with gift cards please send us an email at support [at] evolvemoney.com with information about your card including the name of the gift card, whether it’s VISA or MasterCard, where you purchased it, the first 6 digits of the card number (please don't send the full card number) and if possible the name of the bank issuing it (usually found on the back of the card). This information will help us resolve the issue as fast as possible.
We'll post regular updates as we work through the problem.
Thank you
Alex @ Evolve Money
We welcome any feedback from forum members which could help us resolve the situation faster. If you have any problems with gift cards please send us an email at support [at] evolvemoney.com with information about your card including the name of the gift card, whether it’s VISA or MasterCard, where you purchased it, the first 6 digits of the card number (please don't send the full card number) and if possible the name of the bank issuing it (usually found on the back of the card). This information will help us resolve the issue as fast as possible.
We'll post regular updates as we work through the problem.
Thank you
Alex @ Evolve Money
Thanks!
#735
Join Date: Mar 2014
Location: Boston
Posts: 56
Evolve not working MC gc 4-11-14
I wanted to give a quick update on the gift card issues you are seeing with Evolve Money. The issue is with certain types of gift cards. We are committed to providing our customers the ability to pay their bills with gift cards and are working hard to resolve the issues.
We welcome any feedback from forum members which could help us resolve the situation faster. If you have any problems with gift cards please send us an email at support [at] evolvemoney.com with information about your card including the name of the gift card, whether it’s VISA or MasterCard, where you purchased it, the first 6 digits of the card number (please don't send the full card number) and if possible the name of the bank issuing it (usually found on the back of the card). This information will help us resolve the issue as fast as possible.
We'll post regular updates as we work through the problem.
Thank you
Alex @ Evolve Money
We welcome any feedback from forum members which could help us resolve the situation faster. If you have any problems with gift cards please send us an email at support [at] evolvemoney.com with information about your card including the name of the gift card, whether it’s VISA or MasterCard, where you purchased it, the first 6 digits of the card number (please don't send the full card number) and if possible the name of the bank issuing it (usually found on the back of the card). This information will help us resolve the issue as fast as possible.
We'll post regular updates as we work through the problem.
Thank you
Alex @ Evolve Money