Trouble paying Bills with BlueBird
Dec 29, 13, 12:18 am
#16
Join Date: Mar 2011
Location: FL
Programs: AAdvantage Elite Plat, HH Gold, SPG Gold, Hertz Gold, BA
Posts: 498
Trouble paying Bills with BlueBird
Works fine for me (website). When I select a payee it does not display it completely but during the Review it shows fine.
All payments arrive as expected ( last one was over 1200.00 )
All payments arrive as expected ( last one was over 1200.00 )
Dec 29, 13, 9:26 am
#17
Original Poster
Join Date: Feb 2008
Location: HHH , SAV
Programs: Delta, AA, BA, United, Hyatt Globalist, Hilton Honors Diamond, SPG Marriott Gold, Sixt Platinum
Posts: 997
target to zero
Just prior to having the problem I used both cards at Target, and brought the account balances to exactly Zero. Maybe I won't do that again. I then added $1,000.
Jan 8, 14, 1:07 pm
#19
Moderator: Southwest Airlines
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist Lite; United Club ex-Lifetime Member
Posts: 20,068
Originally Posted by ashap
Check the bluebird thread. Could be a "'" or a "0" in the nickname causing a problem.
Feb 13, 14, 3:32 pm
#20
Join Date: Dec 2007
Location: Providence, RI
Programs: AAEXP, BASlv, UAGold, Hyatt Diam, IHG Plt, SPG Plt, HH Diam, MR Plat, CC Gold, Nat ExecElite
Posts: 440
First Payment Works; then stops working
I've been using Bluebird with Google Chrome and making payments through there. No problems at all doing one bill payment - goes all the way through to the confirmation screen. But if I try to pay a 2nd bill in the same session the REVIEW button (2nd to last screen) doesn't do anything when clicked. If I log out and back in I can get past that screen but then the SUBMIT button (last screen) doesn't work. I can use the iPhone app without any issues but it's just more work as I manually record the confirmation number into my money management software instead of cutting and pasting from the browser.
Feb 13, 14, 5:31 pm
#23
Join Date: Jun 2013
Location: SJC/SFO
Posts: 333
I think there is a large ongoing issue with Bluebird Billpay.
I have a new account (opened about a week ago) and I have added all my CC accounts to billpay without problems. I have also successfully payed two CC bills this way. I also wanted to add my landlord, so I could pay rent via BB. Every time I try that, it tells me they are having "technical difficulties" and gives me a number to call. I called and the guy on the other end told me they have a trouble ticket open for weeks and it is being worked on. He also suggested I tried mobile bill pay, which for me failed in the same way.
As all of the payments that work for me are for large companies (banks mainly) and they happen via ACH, I have a feeling that non-ACH (i.e. check) billpay is broken. They have intentionally disabled adding of new non-ACH payees because of that.
For those of you who have issues, what kind of bill are you trying to pay? Who is the payee?
I have a new account (opened about a week ago) and I have added all my CC accounts to billpay without problems. I have also successfully payed two CC bills this way. I also wanted to add my landlord, so I could pay rent via BB. Every time I try that, it tells me they are having "technical difficulties" and gives me a number to call. I called and the guy on the other end told me they have a trouble ticket open for weeks and it is being worked on. He also suggested I tried mobile bill pay, which for me failed in the same way.
As all of the payments that work for me are for large companies (banks mainly) and they happen via ACH, I have a feeling that non-ACH (i.e. check) billpay is broken. They have intentionally disabled adding of new non-ACH payees because of that.
For those of you who have issues, what kind of bill are you trying to pay? Who is the payee?
Feb 13, 14, 6:05 pm
#24
Join Date: Feb 2014
Posts: 92
I've paid my garbage hauler non-ACH, went off without a hitch. But I have had problems getting payees entered. Once I enter a payee and try to pay, it hangs and I end up having to go back to the main page. I had to edit the payee and re-enter the zip+4. It seems like that got messed up somehow. Once I did that I could bill pay no problem.
