Nov 15, 2013, 2:29 pm
Last edit by: ChrisFlyer66
As of 6/19/2014, Walmart does not accept debit transactions above $49.99 from cards issued by Bancorp, namely Vanilla Visas (OV, VGC, etc.). Attempts result in "Alternate Tender Required," "Debit Not Available," and/or some other error message, at both registers and the Money Center Express (MCE, kiosk, Kate, ATM).
There is no workaround.
There is no workaround.
Problem loading Bluebird with Vanilla Visa GC
Jun 19, 2014, 3:34 pm
#647
Join Date: Jan 2014
Location: CHS
Programs: United 1K, Globalist Hyatt, Plat Marriott
Posts: 289
Tried to use kate for the 1st time on Tuesday afternoon (6/17).
When I swiped my VGC (Not vanilla) to pay I entered the pin and it came up as ****.
It then asked me to re-enter the PIN, but it actually showed my pin on the screen (ie 1234) instead of ****.
It wouldn’t take it and I tried a different VGC. Same process as not recognizing the pin, then showing the numbers to re-enter.
I cancelled out and then I then used the same BB and VGCs to load at the money center with a teller and it worked. I then loaded a different BB with VGCs at a cashier and it worked correctly.
Clearly the VGCs worked fine. Anyone ever experience this with Kate?
When I swiped my VGC (Not vanilla) to pay I entered the pin and it came up as ****.
It then asked me to re-enter the PIN, but it actually showed my pin on the screen (ie 1234) instead of ****.
It wouldn’t take it and I tried a different VGC. Same process as not recognizing the pin, then showing the numbers to re-enter.
I cancelled out and then I then used the same BB and VGCs to load at the money center with a teller and it worked. I then loaded a different BB with VGCs at a cashier and it worked correctly.
Clearly the VGCs worked fine. Anyone ever experience this with Kate?
Jun 19, 2014, 3:47 pm
#648
Join Date: Jun 2014
Posts: 18
I tried to load a Vanilla Visa series 484735 today at the WM Money Center Kiosk and was denied on all of the following amounts: $500, $100, $90, and $50. I was able to purchase a $492 visa gift card from gift card mall, so once it comes in we can see if it is a Banccorp issue (since the gcm card is from Metabank), or if it is ALL visa gift cards. The latter would be the death nail.
Jun 19, 2014, 4:02 pm
#649
Join Date: May 2014
Location: PHL
Programs: SW CP, SPG Gold, Hilton Gold
Posts: 571
I tried to load a Vanilla Visa series 484735 today at the WM Money Center Kiosk and was denied on all of the following amounts: $500, $100, $90, and $50. I was able to purchase a $492 visa gift card from gift card mall, so once it comes in we can see if it is a Banccorp issue (since the gcm card is from Metabank), or if it is ALL visa gift cards. The latter would be the death nail.
Jun 19, 2014, 4:03 pm
#650
Join Date: May 2014
Location: PHL
Programs: SW CP, SPG Gold, Hilton Gold
Posts: 571
Tried to use kate for the 1st time on Tuesday afternoon (6/17).
When I swiped my VGC (Not vanilla) to pay I entered the pin and it came up as ****.
It then asked me to re-enter the PIN, but it actually showed my pin on the screen (ie 1234) instead of ****.
It wouldn’t take it and I tried a different VGC. Same process as not recognizing the pin, then showing the numbers to re-enter.
I cancelled out and then I then used the same BB and VGCs to load at the money center with a teller and it worked. I then loaded a different BB with VGCs at a cashier and it worked correctly.
Clearly the VGCs worked fine. Anyone ever experience this with Kate?
When I swiped my VGC (Not vanilla) to pay I entered the pin and it came up as ****.
It then asked me to re-enter the PIN, but it actually showed my pin on the screen (ie 1234) instead of ****.
It wouldn’t take it and I tried a different VGC. Same process as not recognizing the pin, then showing the numbers to re-enter.
I cancelled out and then I then used the same BB and VGCs to load at the money center with a teller and it worked. I then loaded a different BB with VGCs at a cashier and it worked correctly.
Clearly the VGCs worked fine. Anyone ever experience this with Kate?
Jun 19, 2014, 4:52 pm
#651
Join Date: May 2003
Location: CA
Programs: AA Lifetime Gold, HHonors Diamond
Posts: 2,879
Have a couple of OneVanilla cards that I had not had a chance to load to BB. Went to WM today and tried loading $99.99 at Kate. No go - received code 96. Went away for a few minutes and came back and tried $90. Again, no go and code 96.
Guess I will need to find some other way to unload the OV cards.
Guess I will need to find some other way to unload the OV cards.
Jun 19, 2014, 5:47 pm
#654
Join Date: Oct 2013
Posts: 920
I know I'm posting in the BB thread, but just to be clear, both of the above posters were using BB and trying to load $90 from OVs? I thought $90 worked for other posters, this is getting confusing...
Jun 19, 2014, 5:53 pm
#656
Join Date: Jul 2011
Location: CT
Programs: HH Diamond, Marriott Platinum
Posts: 429
assuming a few things here but here goes:
let's say all vanilla incomm cards are no longer set to work at wmt for debit. Is this cuz of wmt or cuz of incomm? If cuz of wmt, well, that's their software and so be it. It works with other gcs and prepaids and that is that. I recall, as I said before in here, that at rite aid, there was a time when vanilla based gcs would run as credit for MOs there. Clerks eventually got spoken to by their bosses and the entire chain stopped doing MOs to debit.
So there could be something within the type of gc vanilla is made up of that makes it just NOT work with the type of software that wmt and the rite aid systems use.
***
if it is a feature of incomm and they made it so their cards cannot work at wmt for debit, well that's a bigger issue. One COULD contact some faction of the govt and say hey these are supposed to have pins on them but it dont work no more. Then again, some faction of something would probably come back and say: Well yes there had been a lot of fraud at wmt or something so we stopped it there. Go elsewhere.
Either way, if the card dont work there no more, you have to move on and stop yapping about it.
let's say all vanilla incomm cards are no longer set to work at wmt for debit. Is this cuz of wmt or cuz of incomm? If cuz of wmt, well, that's their software and so be it. It works with other gcs and prepaids and that is that. I recall, as I said before in here, that at rite aid, there was a time when vanilla based gcs would run as credit for MOs there. Clerks eventually got spoken to by their bosses and the entire chain stopped doing MOs to debit.
So there could be something within the type of gc vanilla is made up of that makes it just NOT work with the type of software that wmt and the rite aid systems use.
***
if it is a feature of incomm and they made it so their cards cannot work at wmt for debit, well that's a bigger issue. One COULD contact some faction of the govt and say hey these are supposed to have pins on them but it dont work no more. Then again, some faction of something would probably come back and say: Well yes there had been a lot of fraud at wmt or something so we stopped it there. Go elsewhere.
Either way, if the card dont work there no more, you have to move on and stop yapping about it.
This has to be on the wmt end, what's happening today to everyone first started in my area about 6 weeks ago when I first posted about it. None of the workarounds worked and I had close to 15k of OV's to load. Luckily I was going down to DC and had no issues loading all the cards down there. I was finally able to load some at a wmt about 40 minutes from my house but since then I've been sticking w/ MO's from other outlets.
Jun 19, 2014, 6:08 pm
#657
Join Date: Dec 2013
Posts: 3,507
I think the < $100 workaround is highly YMMV. I tend to see more failures than successes with this workaround. I see this workaround getting patched quickly to the point where OVs are not allowed to be used at WM as Debit. Its pretty ridiculous to me.
Jun 19, 2014, 6:15 pm
#659
Join Date: Dec 2011
Location: NJ
Programs: UA Gold, Hilton Gold, Marriott Plat,
Posts: 284
Jun 19, 2014, 7:11 pm
#660
Join Date: Sep 2011
Location: ORD/MDW
Programs: AA EXP, DL-Plat, WN-CP | Hotels: Choice-Gld, IHG-Plt, Rad-Gld, HH-Dia, Hyatt-Glob, Marriott-LtPlt
Posts: 2,889
Update - I tried the same OVs at a working Kate (never seen this one operating before!) this morning for BB load amounts between $50-$99.99 and all went through on card 1 (draining the $500). When I tried card 2, it asked me for my PIN twice before giving me the "tender not available" error; so, I may have mistyped the PIN when I set it (since it asked for the PIN a 2nd time before deciding and since card 1 worked).
