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Problem loading Bluebird with Vanilla Visa GC

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Old Nov 15, 2013, 2:29 pm
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Last edit by: ChrisFlyer66
As of 6/19/2014, Walmart does not accept debit transactions above $49.99 from cards issued by Bancorp, namely Vanilla Visas (OV, VGC, etc.). Attempts result in "Alternate Tender Required," "Debit Not Available," and/or some other error message, at both registers and the Money Center Express (MCE, kiosk, Kate, ATM).

There is no workaround.
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Problem loading Bluebird with Vanilla Visa GC

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Old May 31, 2014, 1:22 pm
  #466  
 
Join Date: Mar 2011
Posts: 24
Originally Posted by tmm1012
Another data point that confirms info in the wiki:

5/31 12:00 ET: Loaded 2 x $500 VGC (484735) using Kate in NC. No problems at all/no workaround needed.
5/31 14:21 CST: Sucessfully loaded 5x $200 USBank MC using Kate in Austin TX. Still no go at money center/cashier.
rgmonkey is offline  
Old May 31, 2014, 5:12 pm
  #467  
 
Join Date: May 2014
Posts: 201
Originally Posted by RJP3
Updated datapoint(s) here in NJ, at 6pm Friday:

- no problem loading MetaBank variable-load Visa cards to Go bank at WM register
- no problem buying MO's with MetaBank variable-load Visa GCs at WM customer service counter

Register had older b/w key pad.
Customer service had older b/w key pad.

These cards are newest versions, Jan 2023 expiration dates.
No problem buying MO or loading Go Bank at Bethlehem PA WM today, May 31. MetaBank and other details same as above.
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Old Jun 1, 2014, 7:59 am
  #468  
 
Join Date: Apr 2012
Programs: 25 million points to burn!
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I can't load any OV at my WM kiosk or cashier any more. What is the workaround?
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Old Jun 1, 2014, 11:24 am
  #469  
 
Join Date: Dec 2012
Location: Philadelphia
Programs: HH Diamond, IHG Plat, SPG & Marriott Gold, CC Silver
Posts: 541
Just successfully loaded 2 birds with OVs at Wally. Our screens are the color ones, and I was fast on the draw to hit the yellow Cancel Payment button on screen and had no trouble.

BF was a tiny bit more hesitant and even though he also hit the yellow button and got all of the correct follow on choices of debit, no cash, etc., at the end, the screen gave Error 01. The cashier said it was trying to run it as a credit card. She let him try again and this time he was much faster to hit the button and it went through as debit.

So even if you appear to be getting the right prompts, it might still fail if your initial screen-pressing is too slow!
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Old Jun 1, 2014, 11:34 am
  #470  
 
Join Date: Aug 2013
Posts: 1,710
Originally Posted by Preacher7
I can't load any OV at my WM kiosk or cashier any more. What is the workaround?
Seriously? It has been posted all over this site hint look for a thread with OV in the title on the first page.
36902BRF is offline  
Old Jun 1, 2014, 11:39 am
  #471  
 
Join Date: Aug 2013
Posts: 1,710
Loaded 1.5k today. One OV with color POS terminal hitting the yellow button (as mentioned by somebody else here) right after I swiped the OV worked to bring up the payments option screen (this is a physical yellow button not onscreen). Two USB VCG loaded as they always have.
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Old Jun 1, 2014, 12:01 pm
  #472  
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Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
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It worked at the WM near me in MA by... the speed seems to vary a lot depending on the terminal. I was able to hit the button on the touchscreen, not the physical one.
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Old Jun 1, 2014, 1:51 pm
  #473  
 
Join Date: Apr 2012
Programs: 25 million points to burn!
Posts: 1,522
What's the workaround on the Kiosk?
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Old Jun 1, 2014, 1:53 pm
  #474  
 
Join Date: May 2011
Programs: US Airways Gold, Marriott Platinum, SW A List
Posts: 1,575
Problem loading Bluebird with Vanilla Visa GC

Stop asking the same question.
heyeaglefn is offline  
Old Jun 1, 2014, 2:09 pm
  #475  
 
Join Date: Apr 2012
Programs: 25 million points to burn!
Posts: 1,522
There is no workaround with Kate. Yet.
Preacher7 is offline  
Old Jun 1, 2014, 2:40 pm
  #476  
 
Join Date: Aug 2013
Posts: 1,710
Originally Posted by Preacher7
There is no workaround with Kate. Yet.
Kate doesn't need a workaround. Most folks say Kate works fine. I am guessing whatever problem you are having with Kate it is unrelated to the change that took place.
36902BRF is offline  
Old Jun 1, 2014, 3:33 pm
  #477  
 
Join Date: Mar 2014
Posts: 6
Originally Posted by 36902BRF
Kate doesn't need a workaround. Most folks say Kate works fine. I am guessing whatever problem you are having with Kate it is unrelated to the change that took place.
No issues today other than than the manager override needed before I could load my last $500. Used OV exp. 6/22.
bits0w is offline  
Old Jun 1, 2014, 4:43 pm
  #478  
 
Join Date: Aug 2013
Posts: 1,710
Originally Posted by bits0w
No issues today other than than the manager override needed before I could load my last $500. Used OV exp. 6/22.
That is the normal $2k in 10 minutes issue. Make your last load 499.99 (total of 1999.99 in ten mins or less) and you won't have that issue.
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Old Jun 1, 2014, 5:13 pm
  #479  
 
Join Date: Nov 2012
Location: SMF
Posts: 45
Yeah wife and I were at the local WM today unloading on 4 BBs with OVs using, for the first time, kate, who was freshly updated and actually working! After 2k on my part, wife needed 'associate' override ('for my protection' [or security?]). We accidentally used OV card twice and we thought it wasn't going to work so we walked away then realized our mindless mistake. So we went back after gathering a few things. Wife loaded 1k on first BB card but on second BB 'associate' override ('for my protection' [ or security] was required after trying to load the second 500.

I jumped on here to see what you guys have said about this and I discovered the 1999.99 in 10 minutes thing. Sigh of relief really because for a second I was thinking that this shiny kate was doing facial recognition or something lol. When the associate did the override, we noticed that there was a screen saying, among other things, something like 'customer using prepaid card or gift cards for transactions'. That's the only part that stuck out for me, but I only saw it for a couple seconds before the associate clicked ok and disappeared.

So now I know 1999.99, then walk away for a while, people watch maybe because it doesn't get any better than walmart for doing that.

Last edited by focusmmuter; Jun 7, 2014 at 2:25 pm
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Old Jun 1, 2014, 5:29 pm
  #480  
 
Join Date: Feb 2007
Posts: 647
Originally Posted by Preacher7
What's the workaround on the Kiosk?
kingrat is offline  


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