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-   -   Bluebird prepaid debit, now with FDIC insurance and paper checks (2015) (https://www.flyertalk.com/forum/manufactured-spending/1501215-bluebird-prepaid-debit-now-fdic-insurance-paper-checks-2015-a.html)

newbynewbynew Feb 10, 2015 10:08 am


Originally Posted by scocjo (Post 24320500)
I just tried to cancel my Bluebird account with this link:
https://secure.bluebird.com/Profile/CloseAccount

It kept redirecting me to my transaction history. I transferred the remaining balance to another account already. Did they change the way you cancel bluebird cards? Does anyone have a new link?

same issue. Will probably have to call in. Hopefully it will be instantaneous so I can sign up for Redbird and get my additional $5K in this month :D

prasha11 Feb 10, 2015 3:03 pm

Setting up Checking account for withdrawls.
 
I have done Billpay to my credit cards from my GF's BB card, has anyone set up your bank account for withdraws in her (anyone) BB card account that u are using?

2B or back in coach Feb 10, 2015 3:20 pm


Originally Posted by jiffyjiff (Post 24324411)
Interesting turn of events... background - I control about 6 BB's for family members. Haven't had an issue for the past 2-3 years, fully loading all every month and draining funds every month (BP to CC or back to me).

In the past week, 2 of the accounts got locked by BB. Need to send in docs on one, second just happened this morning (with no explanation other than "your account has been locked please call us". or something similar

First locked account has $5k in it. Second $0.

I believe I can ATM the 5k out, is that correct even though it's locked? Can someone verify if they know? Yes, I know I can and need to get the D/L of the user to have the account unlocked to use going forward.

Anyone have thoughts as to why this may happen? I'll probably start using incognito more often, and not 'overlap' different bb account loads during the same WM run.....


Did you have any loading issues? For example a denied transaction, bad card etc.? That is the only time my account got locked.

nittanylion1 Feb 10, 2015 5:55 pm


Originally Posted by jiffyjiff (Post 24324411)
Interesting turn of events... background - I control about 6 BB's for family members. Haven't had an issue for the past 2-3 years, fully loading all every month and draining funds every month (BP to CC or back to me).

In the past week, 2 of the accounts got locked by BB. Need to send in docs on one, second just happened this morning (with no explanation other than "your account has been locked please call us". or something similar

First locked account has $5k in it. Second $0.

I believe I can ATM the 5k out, is that correct even though it's locked? Can someone verify if they know? Yes, I know I can and need to get the D/L of the user to have the account unlocked to use going forward.

Anyone have thoughts as to why this may happen? I'll probably start using incognito more often, and not 'overlap' different bb account loads during the same WM run.....

When this happened to me, it was a simple password issue. A quick phone call took care of it.

jasonvr Feb 10, 2015 8:00 pm

Well, apparently new procedures are in place at my local WM as of today (according to CSR). Walked in and my very reliable Kate had the Lane Closed message. Asked if they could turn the ATM back on and was rebuffed telling me it was closed.

So I started lane hopping to load. Got about 4 loads in (with no issues) and was told I needed to do loads at CS. So I went over there (most of the staff knows me) and was told about all these new procedures. Needed my DL and copied down info (address, DL #, name). They said they didn't even have the right forms yet even though new procedures were rolled out for all loads (not just BB) as well as MOs and returns. They didn't even have an English form, so they used the Spanish form (which I was able to read a good chunk of, but not all of it). Since they didn't have the new form they used the 2k+ form... :rolleyes:

CSR seemed annoyed at the new procedures, especially since they didn't even have the right stuff to implement it. Also got the sad news that they are getting rid of Kate because they need to have a record of all loads (which doesn't make sense since there is an electronic record of all loads....) She didn't give me any issues loading my wife's card (was expecting that to be a problem). However, she did enforce an overall limit of 1k across cards (or at least attempted to, but math wasn't her strong suit...). I didn't give her flak about that, but did let them know that the daily load limit for BB is 2500, so the 1k restriction is a little odd.

They claimed the form would be kept in the security office. I reminded them that they are opening themselves up to playing a role in identity theft and keeping in that office doesn't really mean anything since most thefts would be inside jobs anyways....

Edit:
Can't wait until I can get my hands on a RedBird and be done with this...

andysiz Feb 10, 2015 8:05 pm


Originally Posted by newbynewbynew (Post 24324552)
same issue. Will probably have to call in. Hopefully it will be instantaneous so I can sign up for Redbird and get my additional $5K in this month :D

Had the same issue a couple days ago. Cancellation was instant and immediately after that, RB registration online went through without a hitch.

Best of luck.

wpast Feb 10, 2015 10:11 pm

Has anyone tried billpaying or loading using Meta Bank GC at Walmart today?

jasonvr Feb 10, 2015 10:21 pm


Originally Posted by wpast (Post 24328282)
Has anyone tried billpaying or loading Meta Bank GC today?

Loaded multiple MB Visas today (variable and fixed) and did billpay from two different accounts today. No issues

wpast Feb 10, 2015 10:30 pm


Originally Posted by jasonvr (Post 24328304)
Loaded multiple MB Visas today (variable and fixed) and did billpay from two different accounts today. No issues

Thanks! Tried at CSR today with three different cards and all failed. I checked online, it doesnt show it as being declined too!

Stgermainparis Feb 11, 2015 8:47 am


Originally Posted by jasonvr (Post 24327806)
Well, apparently new procedures are in place at my local WM as of today (according to CSR). Walked in and my very reliable Kate had the Lane Closed message. Asked if they could turn the ATM back on and was rebuffed telling me it was closed.

So I started lane hopping to load. Got about 4 loads in (with no issues) and was told I needed to do loads at CS. So I went over there (most of the staff knows me) and was told about all these new procedures. Needed my DL and copied down info (address, DL #, name). They said they didn't even have the right forms yet even though new procedures were rolled out for all loads (not just BB) as well as MOs and returns. They didn't even have an English form, so they used the Spanish form (which I was able to read a good chunk of, but not all of it). Since they didn't have the new form they used the 2k+ form... :rolleyes:

CSR seemed annoyed at the new procedures, especially since they didn't even have the right stuff to implement it. Also got the sad news that they are getting rid of Kate because they need to have a record of all loads (which doesn't make sense since there is an electronic record of all loads....) She didn't give me any issues loading my wife's card (was expecting that to be a problem). However, she did enforce an overall limit of 1k across cards (or at least attempted to, but math wasn't her strong suit...). I didn't give her flak about that, but did let them know that the daily load limit for BB is 2500, so the 1k restriction is a little odd.

They claimed the form would be kept in the security office. I reminded them that they are opening themselves up to playing a role in identity theft and keeping in that office doesn't really mean anything since most thefts would be inside jobs anyways....

Edit:
Can't wait until I can get my hands on a RedBird and be done with this...

This all seems so fly-by-the-seat-of-their-pants. I honestly don't believe half the stuff I hear at WM (of the stuff other WMs tell FTers). These managers and CSRs seem to make it all up as they go along. But if this is the new normal, then I'm converting over.

Question: has anyone had luck in the last few days canceling BB online? I've zeroed out one of my BBs and went to cancel but says must call. The old cancel link isn't working. I'd so rather do it online. :rolleyes:

jasonvr Feb 11, 2015 8:18 pm


Originally Posted by Stgermainparis (Post 24330724)
This all seems so fly-by-the-seat-of-their-pants. I honestly don't believe half the stuff I hear at WM (of the stuff other WMs tell FTers). These managers and CSRs seem to make it all up as they go along. But if this is the new normal, then I'm converting over.

Normally I would agree, but I started rethinking when I heard a guy next to me asking when the new procedure started for returns (he was returning something). Given that the CSR mentioned returns in her list of things that changed, it may actually be true.....

lumangoy Feb 15, 2015 3:29 pm

anyone run into a rouge supervisor who insists the load limit is $500?

Kate is not working at this location and I had 1 VGC left to load.

I almost lost it, but didn't want to draw any attention.

ZzzzX Feb 16, 2015 6:18 am

I recharged BB sat and Sunday, no questions, no issues.

rtraveler Feb 21, 2015 6:02 pm

Does anyone know the step-by-step procedures to load $1,000 In one transaction with two $500 cards?

itsbroken Feb 23, 2015 2:16 am

I wasn't able to load today, tried using late and the cash register. Gave me a "debit not approved host timeout".


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