May 5, 2014, 12:17 pm
Last edit by: Bikeguy
Kate will only allow load totals up to $1999.99 every 10 minutes. It does not matter if it was you or the person before you. If you go over that limit, Kate will freeze. Sept 2015- Several people have reported the 10 minute limit is now longer than 10. Not sure how much longer yet. Several Kate's have locked up following the old 10 minute rule.
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it.
If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.
Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
Note: If you ever make a mistake, to get out, just unplug the headphone.
----
Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
------------------------------
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it.
If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
- Before you press anything, plug the headphones into the jack near the pinpad
- The touchscreen will "gray" out, and you won't be able to press anything.
- Press '3' on the pinpad
- Press 'Enter' on the pinpad
- Continue business as usual on the touch screen.
Note: If you ever make a mistake, to get out, just unplug the headphone.
----
Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
------------------------------
Walmart money kiosks(2013-2015)
Oct 7, 2015, 6:50 am
#2627
Join Date: Jul 2014
Posts: 3,688
Also I think the only way to avoid the $1 monthly fee with the normal Serve card is to direct deposit $500 to your account. Since I'm only using it to load cash and GC's I'm going to close my current Serve card and sign up for the monthly fee with no loading fees version.
Oct 7, 2015, 10:28 am
#2628
Join Date: Aug 2015
Location: ORF
Posts: 76
Heh... "normal" serve brings up an interesting observation...
Old blue (prior to August 5, 2015)
New blue (August 2015+)
Green
Grey cash back
Grey OneVIP
What, precisely, is "normal" serve? Green is no-fee reloads, but monthly charge (which has been waived for me (Sept only since I had it) - I live in VA, so not in an exempt state. I also manage two OneVIP Serves, with no monthly fee as long I as load $500/month/each - does not have to be direct deposit only.
I'm getting the hang of this.
...Disappointed in 7-11. OneVIP is eligible for reloads at 7-11, which dot the landscape here like streetlights... BUT cash only. Mega-bummer.
Old blue (prior to August 5, 2015)
New blue (August 2015+)
Green
Grey cash back
Grey OneVIP
What, precisely, is "normal" serve? Green is no-fee reloads, but monthly charge (which has been waived for me (Sept only since I had it) - I live in VA, so not in an exempt state. I also manage two OneVIP Serves, with no monthly fee as long I as load $500/month/each - does not have to be direct deposit only.
I'm getting the hang of this.
...Disappointed in 7-11. OneVIP is eligible for reloads at 7-11, which dot the landscape here like streetlights... BUT cash only. Mega-bummer.
Oct 7, 2015, 11:44 am
#2629
Join Date: Oct 2015
Posts: 3
Heh... "normal" serve brings up an interesting observation...
Old blue (prior to August 5, 2015)
New blue (August 2015+)
Green
Grey cash back
Grey OneVIP
What, precisely, is "normal" serve? Green is no-fee reloads, but monthly charge (which has been waived for me (Sept only since I had it) - I live in VA, so not in an exempt state. I also manage two OneVIP Serves, with no monthly fee as long I as load $500/month/each - does not have to be direct deposit only.
I'm getting the hang of this.
...Disappointed in 7-11. OneVIP is eligible for reloads at 7-11, which dot the landscape here like streetlights... BUT cash only. Mega-bummer.
Old blue (prior to August 5, 2015)
New blue (August 2015+)
Green
Grey cash back
Grey OneVIP
What, precisely, is "normal" serve? Green is no-fee reloads, but monthly charge (which has been waived for me (Sept only since I had it) - I live in VA, so not in an exempt state. I also manage two OneVIP Serves, with no monthly fee as long I as load $500/month/each - does not have to be direct deposit only.
I'm getting the hang of this.
...Disappointed in 7-11. OneVIP is eligible for reloads at 7-11, which dot the landscape here like streetlights... BUT cash only. Mega-bummer.
Oct 7, 2015, 1:37 pm
#2630
Join Date: Jul 2011
Location: CCR
Posts: 326
Kate had been pretty reliable for a few months, I presume because of the exodus to Redbird. More recently though she's closed down or swiped too much by some newb more often than not the last couple months. I had been considering switching 1 of my Redbirds back to Serve, but with the latest freakout probably not. Sad thing is the Target nearby is probably worse as far as giftcard nazis go.
Oct 7, 2015, 6:47 pm
#2631
Join Date: Apr 2015
Posts: 46
Kate had been pretty reliable for a few months, I presume because of the exodus to Redbird. More recently though she's closed down or swiped too much by some newb more often than not the last couple months. I had been considering switching 1 of my Redbirds back to Serve, but with the latest freakout probably not. Sad thing is the Target nearby is probably worse as far as giftcard nazis go.
As for Kate, I always leave a small post-it with the time of my last load while wishing the newbs can read it. However, people never read! They just load and f-it up.
Oct 8, 2015, 1:05 am
#2632
Join Date: Mar 2014
Location: SFO/OAK, LAX, TPE
Programs: Hilton Diamond, Hertz PC, DL Gold
Posts: 134
Oct 8, 2015, 1:16 am
#2633
Join Date: Mar 2014
Location: SFO/OAK, LAX, TPE
Programs: Hilton Diamond, Hertz PC, DL Gold
Posts: 134
Recently, my old friendly Target has been rather anal about VGC (1k/day). I am hoping it is just that lady during day shift. I am going to validate that by trying it out at night with those part-time community college girls as cashier
As for Kate, I always leave a small post-it with the time of my last load while wishing the newbs can read it. However, people never read! They just load and f-it up.
As for Kate, I always leave a small post-it with the time of my last load while wishing the newbs can read it. However, people never read! They just load and f-it up.
Oct 12, 2015, 6:35 pm
#2634
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,937
Check RB thread first. Reports of cash-only loads now at Target.
Oct 12, 2015, 7:02 pm
#2635
Join Date: Mar 2014
Location: SFO/OAK, LAX, TPE
Programs: Hilton Diamond, Hertz PC, DL Gold
Posts: 134
I know. Glad the seller of RBs I was going to buy from was out. Probably sitting on the sidelines for a while first to see this sorted out. Thankful that I was on the right side of things in this round of musical chairs.
Oct 14, 2015, 6:35 am
#2636
Join Date: Mar 2005
Posts: 57
Anyone know if the Kate at Leominster, MA is working? 45 minute drive for me.. Just need to unload some VGC's I'm stuck with after the death of the bird
Oct 14, 2015, 12:26 pm
#2637
Join Date: Sep 2011
Location: ORD, MDW
Posts: 207
Went to my normally reliable Kate this morning and it had a message "system starting". I did a bit of shopping and 10 min later there was no change so I went to the CS counter. Lady working gave me a hard time and wouldn't load a $500 GC, but I asked about $200 and she agreed. Acted like she was doing me the world's biggest favor and then told me there would be no more prepaid GC loads, only bank cards, due to a new law, and that was why Kate was down. I went straight to another WM and loaded the $500 GC with no issues and a smile from the CS clerk.
Oct 14, 2015, 3:12 pm
#2638
Join Date: Jan 2012
Programs: Marriott/SPG Plat, Hilton Gold
Posts: 887
Went to my normally reliable Kate this morning and it had a message "system starting". I did a bit of shopping and 10 min later there was no change so I went to the CS counter. Lady working gave me a hard time and wouldn't load a $500 GC, but I asked about $200 and she agreed. Acted like she was doing me the world's biggest favor and then told me there would be no more prepaid GC loads, only bank cards, due to a new law, and that was why Kate was down. I went straight to another WM and loaded the $500 GC with no issues and a smile from the CS clerk.
Oct 14, 2015, 3:29 pm
#2639
Join Date: Oct 2014
Location: CA
Posts: 48
Tender not allowed
Anyone else having issues with mastercards? I'm getting the tender not allowed screen