Last edit by: Bikeguy
Kate will only allow load totals up to $1999.99 every 10 minutes. It does not matter if it was you or the person before you. If you go over that limit, Kate will freeze. Sept 2015- Several people have reported the 10 minute limit is now longer than 10. Not sure how much longer yet. Several Kate's have locked up following the old 10 minute rule.
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it. If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.
Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
Note: If you ever make a mistake, to get out, just unplug the headphone.
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Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
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9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it. If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.
Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
- Before you press anything, plug the headphones into the jack near the pinpad
- The touchscreen will "gray" out, and you won't be able to press anything.
- Press '3' on the pinpad
- Press 'Enter' on the pinpad
- Continue business as usual on the touch screen.
Note: If you ever make a mistake, to get out, just unplug the headphone.
----
Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
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Walmart money kiosks(2013-2015)
#676
Join Date: Sep 2013
Location: PHL suburbs
Posts: 216
I have two Kates near my house. One has been OOS for a while, the other one has had either a handwritten "broken" sign and a nice printed out of order sign on it every time I go. I've loaded $5K at the "broken" one without incident.
#677
Join Date: Aug 2010
Posts: 633
I tried using a Kate the other day and for the first time used a set of earphones I happened to have with me so it wouldn't announce everything. After going through a couple of prompts it hung up the screen with a Windows 7 error. It took them three days to get it working. I won't be using earphones again!
#678
Join Date: May 2014
Posts: 5
Found a Kate at a walmart right by my brothers house that didnt show up on the kiosk search. I've used it a couple times, one day it was down red flashing light and all. Went back a few days later at 7pm, loaded $500 but neglected some more cards at home. Went back at 9pm and it was down again
#679
Join Date: Dec 2013
Posts: 3,504
Found a Kate at a walmart right by my brothers house that didnt show up on the kiosk search. I've used it a couple times, one day it was down red flashing light and all. Went back a few days later at 7pm, loaded $500 but neglected some more cards at home. Went back at 9pm and it was down again
#680
Join Date: May 2014
Posts: 5
Oh I'm well aware. It pisses me off knowing that there's some idiot out there who prolly read a blog and decided, well what the heck ill trying MSing without reviewing every single aspect. I can understand why knowledge is privy here and why noobs get directed to 100+ page threads to read. It's necessary. I did it and I feel like I have somewhat of a grasp on what's going on here. It makes a difference.
#681
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,059
Oh I'm well aware. It pisses me off knowing that there's some idiot out there who prolly read a blog and decided, well what the heck ill trying MSing without reviewing every single aspect. I can understand why knowledge is privy here and why noobs get directed to 100+ page threads to read. It's necessary. I did it and I feel like I have somewhat of a grasp on what's going on here. It makes a difference.
#682
Join Date: Oct 2013
Location: WAS
Programs: SPG Plat. Marriott Plat. Hilton Diamond. Hyatt Diamond. IHG Plat.
Posts: 2,580
Who needs to read anything?! I just take a printout of the blog with the red circles and arrows and tell all of the cashiers that I'm just trying to get free miles by cashing out Visa gift cards to my BB. I especially like to do this when I call someone over to fix the red flashing light at the kiosk. Better yet, this always seems to happen after I load $2,000, so I just finish my $2,000 worth of loads and walk away.
I throw the paper down with my OV cards.
I make sure there is a picture of MMS or his wife holding up the cards so the cashier can verify I'm buying the right product.
#684
Join Date: Jun 2013
Posts: 1,060
Who needs to read anything?! I just take a printout of the blog with the red circles and arrows and tell all of the cashiers that I'm just trying to get free miles by cashing out Visa gift cards to my BB. I especially like to do this when I call someone over to fix the red flashing light at the kiosk. Better yet, this always seems to happen after I load $2,000, so I just finish my $2,000 worth of loads and walk away.
Either way, the writing is on the wall, the noose is getting tighter, but we will prevail!
#685
Join Date: May 2005
Programs: UA Plat (1MM), AA Plat, HH Diamond, MR Plat, Hyatt Diamond, SPG Plat.
Posts: 655
I have store near me, the machine's PIN keypad does not seem to work properly. Every time I got to the last step - entering the debit card PIN, it just kept asking. I verified my PIN was correct. But the PIN window just keeps popping up.
Anyone else seen the same issue. It is really annoying. I prefer not going to the Walmart all the time.
Anyone else seen the same issue. It is really annoying. I prefer not going to the Walmart all the time.
#686
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,059
(For the record, I don't have a Chase Ink product nor have I ever done the $200 gift cards.)
#687
Join Date: Oct 2012
Posts: 970
Majuki - was that you at my local WM last week! OMG there was this guy there, probably you that literally had a stack of 200 cards on the counter! The lady knew what he was doing and just kept on printing out paper like she worked for Charmin or Staples
Either way, the writing is on the wall, the noose is getting tighter, but we will prevail!
Either way, the writing is on the wall, the noose is getting tighter, but we will prevail!
#690
Join Date: Oct 2012
Posts: 970
Showing up with dozens/hundreds of cards (and doing so in plain view) is contemptibly stupid.