Last edit by: Bikeguy
Kate will only allow load totals up to $1999.99 every 10 minutes. It does not matter if it was you or the person before you. If you go over that limit, Kate will freeze. Sept 2015- Several people have reported the 10 minute limit is now longer than 10. Not sure how much longer yet. Several Kate's have locked up following the old 10 minute rule.
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it. If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.
Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
Note: If you ever make a mistake, to get out, just unplug the headphone.
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Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
------------------------------
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it. If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.
Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
- Before you press anything, plug the headphones into the jack near the pinpad
- The touchscreen will "gray" out, and you won't be able to press anything.
- Press '3' on the pinpad
- Press 'Enter' on the pinpad
- Continue business as usual on the touch screen.
Note: If you ever make a mistake, to get out, just unplug the headphone.
----
Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
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Walmart money kiosks(2013-2015)
#2072
Join Date: Nov 2014
Location: Houston, TX
Posts: 57
bummer
my local WM got rid of their kate and replaced it with a regular ATM
anyone else had this happen recently? it was broke probably 50% of the time or more, so I guess people just got tired of it
my local WM got rid of their kate and replaced it with a regular ATM
anyone else had this happen recently? it was broke probably 50% of the time or more, so I guess people just got tired of it
#2073
Join Date: Feb 2014
Posts: 908
If people understand the Velocity limit, this will help out a lot. FYI: i have caused the "approval needed" a few times also, so I do take blame, but learned to be more careful the next time.
the "lane close" screen, I noticed are not on 100% of the time. The store does open Kate, just different time, different days, different crowds, etc.
#2074
Join Date: Jan 2014
Location: SAN
Posts: 234
Good Lord lol. I just left the kiosk at Wal-Mart. Some douche left gift card packaging right above the pin pad. Really people?
#2075
Join Date: Feb 2014
Posts: 908
A lot of ppl like that. I remember telling this girl,"I already loaded some to kate. Give it a few mins". She replied,"thank you. But I'll try". Kate froze and then she walked away.
#2076
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,408
I really hate it when I see a Kate with the flashing red light and "approval need" $500.....Because of this, many managers, etc get tired of it.
If people understand the Velocity limit, this will help out a lot. FYI: i have caused the "approval needed" a few times also, so I do take blame, but learned to be more careful the next time.
the "lane close" screen, I noticed are not on 100% of the time. The store does open Kate, just different time, different days, different crowds, etc.
If people understand the Velocity limit, this will help out a lot. FYI: i have caused the "approval needed" a few times also, so I do take blame, but learned to be more careful the next time.
the "lane close" screen, I noticed are not on 100% of the time. The store does open Kate, just different time, different days, different crowds, etc.
#2077
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,027
There was one time where I had timed my loads and saw an MSer wreck a Kate before my eyes and scurry out the door in full view of the lady at the customer service desk. The lady walked over with an obvious look of frustration and even said, "I can help you over at the desk. People keep breaking this thing trying to use gift cards." I feigned a confused, "Oh? " while masking a gift card under my bank's debit card. Needless to say, I didn't return to that WM for awhile during that person's shift.
If I had to guess, I would imagine the velocity limit causes 95%+ of the problems we experience with the kiosks.
#2078
Join Date: Feb 2015
Posts: 21
First load today. Kate looks decent and worked perfectly. Looks like not so many MSer working in my area.
#2079
Join Date: Jun 2014
Posts: 9
Happy happy happy for the red card.making it so easy for CC at targot
Got rid of all the foul-ups at my WM
Kate is in luv
Got rid of all the foul-ups at my WM
Kate is in luv
#2080
Join Date: Oct 2014
Programs: DL Diamond, SPG/Marriott Plat, HH Diamond
Posts: 132
Went in around 11:40 PM last night and loaded $1000 VGCs to my BB via Kate before the midnight cutoff hit. Finished at 11:50, walked around for 10m, came back and did $800 more. Only one trip to WM required per month to hit my quota with this method. I'm blessed to live in an area with 1 reliable Kate and not many MSers from what I can tell (but plenty of people who try to print MOs 15 times when there's a sign that says "this machine does not print money orders").
#2081
Join Date: Dec 2013
Posts: 54
Went in around 11:40 PM last night and loaded $1000 VGCs to my BB via Kate before the midnight cutoff hit. Finished at 11:50, walked around for 10m, came back and did $800 more. Only one trip to WM required per month to hit my quota with this method. I'm blessed to live in an area with 1 reliable Kate and not many MSers from what I can tell (but plenty of people who try to print MOs 15 times when there's a sign that says "this machine does not print money orders").
#2084
Join Date: Feb 2014
Posts: 908
I think he was trying to avoid hitting the velocity limit. Not the daily load limit for bb.
#2085
Join Date: Oct 2014
Programs: DL Diamond, SPG/Marriott Plat, HH Diamond
Posts: 132
This was also a consideration. I took an additional unnecessary step, not that it hurt anything but I doubt anyone had loaded any money at this kiosk in the prior 10 minutes before I got started.