May 5, 2014, 12:17 pm
Last edit by: Bikeguy
Kate will only allow load totals up to $1999.99 every 10 minutes. It does not matter if it was you or the person before you. If you go over that limit, Kate will freeze. Sept 2015- Several people have reported the 10 minute limit is now longer than 10. Not sure how much longer yet. Several Kate's have locked up following the old 10 minute rule.
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it.
If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.
Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
Note: If you ever make a mistake, to get out, just unplug the headphone.
----
Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
------------------------------
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it.
If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
- Before you press anything, plug the headphones into the jack near the pinpad
- The touchscreen will "gray" out, and you won't be able to press anything.
- Press '3' on the pinpad
- Press 'Enter' on the pinpad
- Continue business as usual on the touch screen.
Note: If you ever make a mistake, to get out, just unplug the headphone.
----
Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
------------------------------
Walmart money kiosks(2013-2015)
Feb 20, 2015, 9:48 pm
#2011
Join Date: Dec 2005
Location: South Florida
Programs: AA EXP, HH Diamond, Marriott Platinium
Posts: 1,334
Today I went to WM to load my BB via a PIN GC (from GCM), after swiping the GC and entering the PIN, the screen displayed "APPROVED" but it printed out a receipt saying "DEBIT NOT APPROVED HOST TIMEOUT". This is the first time I get that error, but as I read in another post, looks like GCM is under maintenance, I will try again tomorrow.
Feb 20, 2015, 11:01 pm
#2012
Join Date: Mar 2013
Location: Down South, The Desert
Programs: Marriot Rewards, Southwest Rapid rewards, Emerald Club, Avis Preferred
Posts: 1,871
Today I went to WM to load my BB via a PIN GC (from GCM), after swiping the GC and entering the PIN, the screen displayed "APPROVED" but it printed out a receipt saying "DEBIT NOT APPROVED HOST TIMEOUT". This is the first time I get that error, but as I read in another post, looks like GCM is under maintenance, I will try again tomorrow.
Feb 20, 2015, 11:32 pm
#2013
Join Date: May 2014
Posts: 191
Today I went to WM to load my BB via a PIN GC (from GCM), after swiping the GC and entering the PIN, the screen displayed "APPROVED" but it printed out a receipt saying "DEBIT NOT APPROVED HOST TIMEOUT". This is the first time I get that error, but as I read in another post, looks like GCM is under maintenance, I will try again tomorrow.
Feb 21, 2015, 7:34 am
#2014
Join Date: Feb 2014
Location: SQSP
Programs: 1&2
Posts: 167
Today I went to WM to load my BB via a PIN GC (from GCM), after swiping the GC and entering the PIN, the screen displayed "APPROVED" but it printed out a receipt saying "DEBIT NOT APPROVED HOST TIMEOUT". This is the first time I get that error, but as I read in another post, looks like GCM is under maintenance, I will try again tomorrow.
Feb 21, 2015, 7:37 am
#2015
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,940
Today I went to WM to load my BB via a PIN GC (from GCM), after swiping the GC and entering the PIN, the screen displayed "APPROVED" but it printed out a receipt saying "DEBIT NOT APPROVED HOST TIMEOUT". This is the first time I get that error, but as I read in another post, looks like GCM is under maintenance, I will try again tomorrow.
Feb 21, 2015, 10:39 am
#2017
Join Date: Jan 2011
Programs: UA S, Marriott P
Posts: 1,154
it happened to me couple of days ago - I called BB and they told me they had a system wide issue. I was using normal debit card - all funds returned where they came from and it didnt affect my overall limits.
In fact on debit card it was debited, and then instantly reversed.
In fact on debit card it was debited, and then instantly reversed.
Feb 21, 2015, 2:11 pm
#2018
Join Date: Dec 2005
Location: South Florida
Programs: AA EXP, HH Diamond, Marriott Platinium
Posts: 1,334
I tried with 3 different VGC (from Staples), I don't have those receipts anymore (I throw away this morning), but I did check the balance on one of them and it was 200 without any transaction history (canceled/revered).
For some reason, when I tried to add that gift card to my account, I got an error, but I was able to check the balance as a guest, probably because the system was down or something like that, I read that in the other thread.
For some reason, when I tried to add that gift card to my account, I got an error, but I was able to check the balance as a guest, probably because the system was down or something like that, I read that in the other thread.
Feb 21, 2015, 2:35 pm
#2019
Join Date: Oct 2009
Location: EUG BKK
Programs: Zero Status Nexus
Posts: 432
Today I went to WM to load my BB via a PIN GC (from GCM), after swiping the GC and entering the PIN, the screen displayed "APPROVED" but it printed out a receipt saying "DEBIT NOT APPROVED HOST TIMEOUT". This is the first time I get that error, but as I read in another post, looks like GCM is under maintenance, I will try again tomorrow.
Update: No issues today transferring my VGC from last night. Either a cashier error or the BB system was momentarily out of service. Business as usual^
Last edited by JetSetDave; Feb 21, 2015 at 10:04 pm Reason: Update
Feb 25, 2015, 2:25 am
#2020
Join Date: Nov 2014
Posts: 23
Yea that happened to me at a register last week too. It showed approved on my end, then I got a receipt that I was denied. Next day I went to a Kate and all was good.
Feb 25, 2015, 4:26 pm
#2021
Join Date: Oct 2009
Posts: 11
Happened to me as well tonight both at kiosk and the register with the same return message.
ST# xxxx OP#00006061 TE# 08 TR# 02388 DEBIT NOT APPROVED HOST TIMEOUT
ST# xxxx OP#00006061 TE# 08 TR# 02388 DEBIT NOT APPROVED HOST TIMEOUT
Feb 25, 2015, 6:41 pm
#2022
Join Date: Feb 2014
Posts: 908
I haven't try it, but my bro tried loading at Kate, and no go. So I think the hardcoding started.
Feb 25, 2015, 7:24 pm
#2023
Join Date: Feb 2014
Posts: 908
I just loaded metabank gc. 500 x 2. And a vanilla visa gc 10.00 x 1 at kate. No Issues. yes I had a vanilla gc that only had 10.00 left in it. So I gave it a shot to see if kate was hardcoded for all gc..since the limit was 49.99.
Feb 25, 2015, 7:37 pm
#2024
Join Date: Jan 2014
Posts: 141
Had "DEBIT NOT APPROVED HOST TIMEOUT" issue today in Walmart Kate. May try another day.
Feb 25, 2015, 7:47 pm
#2025
Join Date: Feb 2014
Posts: 908
Fyi. More info. My bro tried with serve/kate. I tried bb/kate. We are both in so. Cal. I loaded 5 X 500.00 meta gc. The last card I had to load twice because the first try gave me the host time out issue. 2nd time was fine.