May 5, 2014, 12:17 pm
Last edit by: Bikeguy
Kate will only allow load totals up to $1999.99 every 10 minutes. It does not matter if it was you or the person before you. If you go over that limit, Kate will freeze. Sept 2015- Several people have reported the 10 minute limit is now longer than 10. Not sure how much longer yet. Several Kate's have locked up following the old 10 minute rule.
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it.
If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.
Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
Note: If you ever make a mistake, to get out, just unplug the headphone.
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Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
------------------------------
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it.
If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
- Before you press anything, plug the headphones into the jack near the pinpad
- The touchscreen will "gray" out, and you won't be able to press anything.
- Press '3' on the pinpad
- Press 'Enter' on the pinpad
- Continue business as usual on the touch screen.
Note: If you ever make a mistake, to get out, just unplug the headphone.
----
Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
------------------------------
Walmart money kiosks(2013-2015)
Aug 28, 2013, 8:12 am
#152
Join Date: Jun 2013
Location: COS
Programs: DL DM, Hyatt Diamond
Posts: 97
For the two kiosks I use I have had many issues using the BB button. IME the better alternative is to use the Walmart Moneycard button like you had to do in the first place. It seems to be much more reliable for processing the transactions.
What I don't understand is why some people are unable to load BB at a ATM that has the BB button, while others have no problem (even if their ATM too has the BB button) : http://www.flyertalk.com/forum/21293920-post2182.html
What's going on here?
What's going on here?
Aug 28, 2013, 8:58 am
#153
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Aug 28, 2013, 11:20 am
#154
Join Date: Jul 2004
Location: MCO
Programs: AA 1MM, BA, UA, HH Dia, CC Gold, SPG Plat
Posts: 795
Any data points on making Kate process faster?
The c/s rep says it's a software problem, is serviced by corporate, & they don't deal with it at all. There *has* to be a way!
The c/s rep says it's a software problem, is serviced by corporate, & they don't deal with it at all. There *has* to be a way!
Aug 28, 2013, 11:24 am
#155
Join Date: Mar 2013
Posts: 809
But in general, all the kiosks are slow. Maybe write a new program and sell it to WM? lol
Also, I have found that pressing the buttons 100 times, does NOT make her go faster.
Aug 28, 2013, 11:27 am
#156
Join Date: Jul 2013
Posts: 51
I suspect based on experience that the 3 Wally's by me deliberately turn off the machines on fri/sat/sun because their clientele have issues w/using the machines. They always put an out of order sign up, by Sunday night (late) they work fine...
Aug 28, 2013, 1:28 pm
#157
Join Date: Aug 2010
Location: Bay Area, CA
Programs: AA Plat, UA Gold, AS MVP Gold, HH Diamond, SPG Gold, Club Carlson Gold, US
Posts: 956
I went to my neighborhood WM where the money kiosk was fixed and working today but behold.. the money order limit has been reduced to $50 ONLY..
Aug 28, 2013, 8:00 pm
#158
Join Date: Jun 2013
Posts: 1,060
WOW! That is a huge bummer, I will check my blur robot in the next few days. The good news is that the birds are almost free again, so that will eat a lot of paper good options.
Sep 3, 2013, 4:41 pm
#159
Join Date: Aug 2010
Posts: 633
The kiosk I went to had an "out of order" sheet taped over it. I could see the normal screen behind it. I moved the sheet to the side and proceeded to feed birds just fine. Employee came by and said it was out of order because it needed more 20's. He let me finish then he loaded it up.
I must be lucky with the three kiosks in my area, this is the first time I ever saw one with an out of order sign and that was just for cash withdrawals. Also the sound is very low on the one I go to the most. I believe I have seen a note saying it is out of paper for money orders or something to that affect a couple of times, but from what I recall was able to feed my birds.
LOL, I didn't know what everyone was complaining about until I went to one that screamed out the responses. Glad that one is further away and I have never gone back!
LOL, it must be Karma. After writing this post I went to my WM and the kiosk was out of order with a note on the screen and this time I couldn't get anything to go on it. This is after pushing $50K through it over the last couple of months with no problem. Evidence of cosmic intelligent life snickering at me?
I must be lucky with the three kiosks in my area, this is the first time I ever saw one with an out of order sign and that was just for cash withdrawals. Also the sound is very low on the one I go to the most. I believe I have seen a note saying it is out of paper for money orders or something to that affect a couple of times, but from what I recall was able to feed my birds.
LOL, I didn't know what everyone was complaining about until I went to one that screamed out the responses. Glad that one is further away and I have never gone back!
LOL, it must be Karma. After writing this post I went to my WM and the kiosk was out of order with a note on the screen and this time I couldn't get anything to go on it. This is after pushing $50K through it over the last couple of months with no problem. Evidence of cosmic intelligent life snickering at me?
Last edited by FlyingBoat; Sep 4, 2013 at 9:42 am
Sep 3, 2013, 5:16 pm
#160
Join Date: Jan 2004
Posts: 359
the kiosk at the WM I go to has indicated "money order's currently unavailable" for the past week or so, so I presume it was just out of MO stock, because other functions (loading BB) worked just fine.
Today, thankfully it was working again, and $499.30 worked just fine.
Today, thankfully it was working again, and $499.30 worked just fine.
Sep 4, 2013, 11:42 am
#161
Join Date: Aug 2010
Location: Bay Area, CA
Programs: AA Plat, UA Gold, AS MVP Gold, HH Diamond, SPG Gold, Club Carlson Gold, US
Posts: 956
the kiosk at the WM I go to has indicated "money order's currently unavailable" for the past week or so, so I presume it was just out of MO stock, because other functions (loading BB) worked just fine.
Today, thankfully it was working again, and $499.30 worked just fine.
Today, thankfully it was working again, and $499.30 worked just fine.
Sep 4, 2013, 11:56 am
#162
Join Date: Mar 2013
Location: Down South, The Desert
Programs: Marriot Rewards, Southwest Rapid rewards, Emerald Club, Avis Preferred
Posts: 1,871
Sep 4, 2013, 11:09 pm
#163
Join Date: Jul 2012
Location: SF Bay Area
Programs: Hyatt, SPG, Hilton, AA, UA
Posts: 76
All the Kiosks in Silicon Valley...
... seem to be broken.
I've been to a bunch of them. Mt View, Story Rd, Milpitas. All have signs taped over them saying they're out of order and have been for several weeks now.
Tried several others up to 90 miles away. Same story. Giant pain in the a. Also getting more pushback from employees doing reloads at the cash register, which after waiting in sometimes long lines (esp the Story Rd) is another giant pain in the rear.
Seriously. May have to go back to beans.
I've been to a bunch of them. Mt View, Story Rd, Milpitas. All have signs taped over them saying they're out of order and have been for several weeks now.
Tried several others up to 90 miles away. Same story. Giant pain in the a. Also getting more pushback from employees doing reloads at the cash register, which after waiting in sometimes long lines (esp the Story Rd) is another giant pain in the rear.
Seriously. May have to go back to beans.
Sep 5, 2013, 11:24 am
#164
Join Date: Sep 2013
Posts: 15
Fanfoot, When was the last time you checked Story Rd. location? I usually use that one. If it's out I'm not going to bother and try to CA my GC.
Sep 5, 2013, 6:26 pm
#165
Join Date: Jun 2013
Location: VA
Programs: AA EXP, A3 Gold, Marriott Silver, Choice Privileges Gold, National Exec
Posts: 192
MC kiosk are my go-to Wally that's NEVER down has been broken for the last week. Another victim of the software 'upgrade' that's been pushed out.
Thankfully, the customer service employees are happy to load my BB. Only question I ever get is "how much would you like to load??" Pretty painless...hoping it stays that way.
Thankfully, the customer service employees are happy to load my BB. Only question I ever get is "how much would you like to load??" Pretty painless...hoping it stays that way.