Aug 2, 2013, 6:51 pm
Last edit by: CWAL
A new thread was created for the new year in 2017. This is the old thread. For the 2017 on this topic, go here: http://www.flyertalk.com/forum/manufactured-spending/1819562-cvs-master-thread-2017-a.html
CVS is cash only for all Incomm-related reloads and reloadable cards, including Vanilla Reloads and Serve swipe reloads. See memo to stores for complete list. Other cards at CVS can still be bought using credit, but YMMV depending on location, Manager, etc.
New limits rolling out starting 10/20:
Transactions with $300 or more of card face value require ID.
Limit $2000 of card face value per 24 hour rolling period.
Limit of 10 cards per 24 hours.
Cashback posted in 48 hours.
Cash Register Freezing
Multiple reports that the CVS cash register will freeze and lock after scanning the ID when purchasing multiple prepaid cards. Then the register's computer needs to be restarted. Some report that "swiping" the ID instead of "scanning" will avoid the issue.
Limit of 7 tenders (swipes) per transaction. This is most commonly run into when using low-value AGCs. After seven, the transaction must be complete, no cash (or any other payment method) will be accepted to pay the balance.
CVS is cash only for all Incomm-related reloads and reloadable cards, including Vanilla Reloads and Serve swipe reloads. See memo to stores for complete list. Other cards at CVS can still be bought using credit, but YMMV depending on location, Manager, etc.
New limits rolling out starting 10/20:
Transactions with $300 or more of card face value require ID.
Limit $2000 of card face value per 24 hour rolling period.
Limit of 10 cards per 24 hours.
Cashback posted in 48 hours.
Cash Register Freezing
Multiple reports that the CVS cash register will freeze and lock after scanning the ID when purchasing multiple prepaid cards. Then the register's computer needs to be restarted. Some report that "swiping" the ID instead of "scanning" will avoid the issue.
Limit of 7 tenders (swipes) per transaction. This is most commonly run into when using low-value AGCs. After seven, the transaction must be complete, no cash (or any other payment method) will be accepted to pay the balance.
CVS master thread(2013-2016)
Oct 3, 2014, 8:50 am
Suspended
Join Date: May 2010
Posts: 2,998
Oct 3, 2014, 8:51 am
Join Date: Aug 2013
Posts: 1,207
Or was it.....
JK JK. In all seriousness, it does not hurt to retry methods that have previously failed. After all, at one point OV completely stopped working at WM, does that mean no one should have ever tried again? Im all for retesting methods if it can be done discretely, which is exactly what he did. Not sure why hes posting about it here though since it just makes him look a little silly for trying, but hey, to each their own.
JK JK. In all seriousness, it does not hurt to retry methods that have previously failed. After all, at one point OV completely stopped working at WM, does that mean no one should have ever tried again? Im all for retesting methods if it can be done discretely, which is exactly what he did. Not sure why hes posting about it here though since it just makes him look a little silly for trying, but hey, to each their own.
Oct 3, 2014, 8:54 am
Join Date: Jan 2014
Posts: 130
Can you just go to an atm to liquidate the temp serve cards ( and fees? ), or do you have to go another route?
Oct 3, 2014, 9:01 am
Join Date: Dec 2013
Posts: 3,500
Oct 3, 2014, 11:20 am
Join Date: Oct 2014
Posts: 110
Oct 3, 2014, 1:46 pm
Join Date: Apr 2014
Posts: 1,273
This time when the cashier received the message, people were lining up at the same time and she didn't want to "make a mistake" at her new job. So she rejected it, claiming cash only. That was easier than risking a mistake. A
A guy at a different cvs practically screamed at me "YOU CANT BUY THOSE WITH A CREDIT CARD!" So I left and came back on the next shift and bought 1k, no issues.
For my area, is a continuation of YMMV.
Oct 3, 2014, 2:51 pm
Join Date: Aug 2011
Posts: 100
Had an interesting experience today with a new cashier at CV S when purchasing two OVs. This was her first time handling the sale of a gift card. She had difficulty scanning the gift cards and had to call a manager. There were a few others waiting in line behind me, so I suggested that she may want to ring them up before processing my order.
While waiting for the manager, I told her that I know that there are a lot of rules related to the sale of gift cards and that it was good that she was checking with the manager to make sure she was doing things appropriately. Before the next person in line could step forward, the manager appeared at the counter and assisted the cashier in scanning the gift cards and entering the relevant information.
The cashier tried to scan one card twice and the register rejected it. After she was able to successfully scan the second card, she mistakenly entered the wrong amount ($50 instead of $500). Fortunately, the manager caught the mistake and voided the transaction for the second gift card.
I was cheerful throughout the whole process and had my drivers license ready, knowing that the cashier would need to scan it. Before the transaction was approved, the cashier had to enter the last four number of my credit card. I coached her through the process, as the manager had departed by that time.
The cashier was friendly throughout the process, didn't get flustered, and viewed the situation as a learning experience. I enjoyed having the opportunity to help with some on the job training for the new cashier and believe that she will likely be amenable to future transactions because of the pleasant experience involved with her first gift card transaction.
While waiting for the manager, I told her that I know that there are a lot of rules related to the sale of gift cards and that it was good that she was checking with the manager to make sure she was doing things appropriately. Before the next person in line could step forward, the manager appeared at the counter and assisted the cashier in scanning the gift cards and entering the relevant information.
The cashier tried to scan one card twice and the register rejected it. After she was able to successfully scan the second card, she mistakenly entered the wrong amount ($50 instead of $500). Fortunately, the manager caught the mistake and voided the transaction for the second gift card.
I was cheerful throughout the whole process and had my drivers license ready, knowing that the cashier would need to scan it. Before the transaction was approved, the cashier had to enter the last four number of my credit card. I coached her through the process, as the manager had departed by that time.
The cashier was friendly throughout the process, didn't get flustered, and viewed the situation as a learning experience. I enjoyed having the opportunity to help with some on the job training for the new cashier and believe that she will likely be amenable to future transactions because of the pleasant experience involved with her first gift card transaction.
Oct 3, 2014, 7:53 pm
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Had an interesting experience today with a new cashier at CV S when purchasing two OVs. This was her first time handling the sale of a gift card. She had difficulty scanning the gift cards and had to call a manager. There were a few others waiting in line behind me, so I suggested that she may want to ring them up before processing my order.
While waiting for the manager, I told her that I know that there are a lot of rules related to the sale of gift cards and that it was good that she was checking with the manager to make sure she was doing things appropriately. Before the next person in line could step forward, the manager appeared at the counter and assisted the cashier in scanning the gift cards and entering the relevant information.
The cashier tried to scan one card twice and the register rejected it. After she was able to successfully scan the second card, she mistakenly entered the wrong amount ($50 instead of $500). Fortunately, the manager caught the mistake and voided the transaction for the second gift card.
I was cheerful throughout the whole process and had my drivers license ready, knowing that the cashier would need to scan it. Before the transaction was approved, the cashier had to enter the last four number of my credit card. I coached her through the process, as the manager had departed by that time.
The cashier was friendly throughout the process, didn't get flustered, and viewed the situation as a learning experience. I enjoyed having the opportunity to help with some on the job training for the new cashier and believe that she will likely be amenable to future transactions because of the pleasant experience involved with her first gift card transaction.
While waiting for the manager, I told her that I know that there are a lot of rules related to the sale of gift cards and that it was good that she was checking with the manager to make sure she was doing things appropriately. Before the next person in line could step forward, the manager appeared at the counter and assisted the cashier in scanning the gift cards and entering the relevant information.
The cashier tried to scan one card twice and the register rejected it. After she was able to successfully scan the second card, she mistakenly entered the wrong amount ($50 instead of $500). Fortunately, the manager caught the mistake and voided the transaction for the second gift card.
I was cheerful throughout the whole process and had my drivers license ready, knowing that the cashier would need to scan it. Before the transaction was approved, the cashier had to enter the last four number of my credit card. I coached her through the process, as the manager had departed by that time.
The cashier was friendly throughout the process, didn't get flustered, and viewed the situation as a learning experience. I enjoyed having the opportunity to help with some on the job training for the new cashier and believe that she will likely be amenable to future transactions because of the pleasant experience involved with her first gift card transaction.
Oct 5, 2014, 5:04 pm
Join Date: Nov 2013
Location: PHL
Programs: All
Posts: 65
Had an interesting experience today with a new cashier at CV S when purchasing two OVs. This was her first time handling the sale of a gift card. She had difficulty scanning the gift cards and had to call a manager. There were a few others waiting in line behind me, so I suggested that she may want to ring them up before processing my order.
While waiting for the manager, I told her that I know that there are a lot of rules related to the sale of gift cards and that it was good that she was checking with the manager to make sure she was doing things appropriately. Before the next person in line could step forward, the manager appeared at the counter and assisted the cashier in scanning the gift cards and entering the relevant information.
The cashier tried to scan one card twice and the register rejected it. After she was able to successfully scan the second card, she mistakenly entered the wrong amount ($50 instead of $500). Fortunately, the manager caught the mistake and voided the transaction for the second gift card.
I was cheerful throughout the whole process and had my drivers license ready, knowing that the cashier would need to scan it. Before the transaction was approved, the cashier had to enter the last four number of my credit card. I coached her through the process, as the manager had departed by that time.
The cashier was friendly throughout the process, didn't get flustered, and viewed the situation as a learning experience. I enjoyed having the opportunity to help with some on the job training for the new cashier and believe that she will likely be amenable to future transactions because of the pleasant experience involved with her first gift card transaction.
While waiting for the manager, I told her that I know that there are a lot of rules related to the sale of gift cards and that it was good that she was checking with the manager to make sure she was doing things appropriately. Before the next person in line could step forward, the manager appeared at the counter and assisted the cashier in scanning the gift cards and entering the relevant information.
The cashier tried to scan one card twice and the register rejected it. After she was able to successfully scan the second card, she mistakenly entered the wrong amount ($50 instead of $500). Fortunately, the manager caught the mistake and voided the transaction for the second gift card.
I was cheerful throughout the whole process and had my drivers license ready, knowing that the cashier would need to scan it. Before the transaction was approved, the cashier had to enter the last four number of my credit card. I coached her through the process, as the manager had departed by that time.
The cashier was friendly throughout the process, didn't get flustered, and viewed the situation as a learning experience. I enjoyed having the opportunity to help with some on the job training for the new cashier and believe that she will likely be amenable to future transactions because of the pleasant experience involved with her first gift card transaction.
Oct 6, 2014, 5:34 am
Join Date: Oct 2009
Location: Land of the parrots and parrotheads
Programs: Several dozen
Posts: 4,820
As I am fond of saying, there are only three certainties in life - death, taxes and that internal controls degrade over time. There have been enough dead deals that came back to life to create a zombie apocalypse. 
Or was it.....
JK JK. In all seriousness, it does not hurt to retry methods that have previously failed. After all, at one point OV completely stopped working at WM, does that mean no one should have ever tried again? Im all for retesting methods if it can be done discretely, which is exactly what he did. Not sure why hes posting about it here though since it just makes him look a little silly for trying, but hey, to each their own.
JK JK. In all seriousness, it does not hurt to retry methods that have previously failed. After all, at one point OV completely stopped working at WM, does that mean no one should have ever tried again? Im all for retesting methods if it can be done discretely, which is exactly what he did. Not sure why hes posting about it here though since it just makes him look a little silly for trying, but hey, to each their own.
Oct 6, 2014, 5:45 pm
Join Date: Jun 2013
Location: ORD
Programs: AA EXP
Posts: 226
I went to 5 different locations. 1 location I was told cash only as I handed her the card. The other 3 were hard coded into the system and the cashiers had no knowledge. The last location was either sold out or they no longer carry them. I'll have to try back every day for the next week or 2 at that last location.
Oct 17, 2014, 5:41 pm
Join Date: Feb 2011
Location: CVG
Programs: Hyatt Giraffe
Posts: 1,663
Saw a memo today at CVS that new limit starting 10/27 will be $2K a day for all prepaid items. This wasn't like the last memo where there were SKUs that were excluded, etc. Didn't have a region mentioned so it could be national. Anyone else see it?
Oct 17, 2014, 8:03 pm
Join Date: Dec 2013
Posts: 3,500
Never heard of that memo. So you saw an actual paper? What region are you in?
Oct 17, 2014, 8:04 pm
Join Date: Dec 2013
Posts: 3,500
I assume temp Serve cards can't be bought with CC right? I thought in September I saw reports of some people able to buy the temp Serve cards on CC.
Oct 17, 2014, 8:07 pm
Join Date: Feb 2011
Location: CVG
Programs: Hyatt Giraffe
Posts: 1,663