Vanilla Reload activation issues including "new" website.
Jan 26, 2014, 3:13 pm
#526
Join Date: Jun 2012
Location: In CT,left my heart in Leicester.
Programs: Work in progress.
Posts: 1,237
A. I knew the cashier.
B. I did it as 7 $997 transactions.
CVS has never given me a reason why they suspended it.
Shopping there forever...why?
Jan 27, 2014, 6:13 pm
#527
Join Date: Oct 2013
Location: BIL
Programs: Delta FO
Posts: 786
I bought 3 cards at $490 each today at a CVS in California. One of the cards, on its own receipt loaded fine. The other 2, on a separate receipt, produced errors and were suspended. I called Incomm and was asked to fax/email everything over to them so they can check into it.
Jan 30, 2014, 1:36 pm
#529
Join Date: Oct 2013
Location: BIL
Programs: Delta FO
Posts: 786
I bought 3 cards at $490 each today at a CVS in California. One of the cards, on its own receipt loaded fine. The other 2, on a separate receipt, produced errors and were suspended. I called Incomm and was asked to fax/email everything over to them so they can check into it.
Jan 31, 2014, 9:12 am
#530
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,453
This is a no brainer. dispute the charges, get the CC company involved they have more pull and trust me Incomm will move.
Feb 1, 2014, 12:25 pm
#531
Join Date: Aug 2012
Posts: 24
I bought a VR at CVS last week and am getting the 4005 error as well. When I call the number on the back of the card, I keep getting stuck in the phone tree-- I can't seem to get a human being. Is there a better number to use that'll let me actually talk to someone?
Feb 3, 2014, 1:15 pm
#533
Join Date: Oct 2013
Location: BIL
Programs: Delta FO
Posts: 786
Feb 7, 2014, 6:15 pm
#538
Join Date: Aug 2012
Posts: 24
Feb 14, 2014, 6:20 pm
#540
Join Date: Mar 2003
Location: SC USA
Programs: Delta, AA, Hilton, Priority Club, USAir, American Express Membership Rewards, Ultimate Rew, United
Posts: 503
I am frustrated. I bought a $500 VR at CVS and when I scratched the silver strip, the numbers are not all clear (about half of them are readable). I have tried to enter them, guessing at the ones that I couldn't read. What should I do? I tried calling the toll free number and can't get a human on the phone. I have my receipt but I seem to doubt that CVS will refund me. What is my recourse?