MAS refusing refund for cancelled flight
May 5, 20, 8:32 am
#31
Join Date: Sep 2008
Posts: 6,042
Originally Posted by warakorn
In Germany? Law is made on the EU-level. Whatever an "government agency" thinks in Germany is completely irrelevant.
May 8, 20, 10:09 am
#32
Join Date: Apr 2004
Location: Singapore
Programs: HH Diamond, Accor Gold, SQ*G, MH Platinum, Marriot Bonvoy Titanium, IHG Spire Ambassador
Posts: 344
Originally Posted by dici
I'm thinking to escalate to flysmart for complaint. The last call I made the agent refuse to refund although a call that I made a week before the agent request the refund for me easily....
Jun 14, 20, 5:39 am
#33
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Gold
Posts: 1,624
Does anyone know what MH's schedule change policy was before Covid kicked off? I cannot find any info in any of the e-tickets or booking confirmations. It would be good ammo for a card dispute.
Jun 14, 20, 9:45 am
#34
Join Date: Apr 2007
Location: Anywhere
Posts: 3,970
Originally Posted by Schwann
Does anyone know what MH's schedule change policy was before Covid kicked off? I cannot find any info in any of the e-tickets or booking confirmations. It would be good ammo for a card dispute.
