Aug 14, 2018, 8:01 pm
Last edit by: Zawnet
Lounge Guide for Malaysia Airlines (Last Updated 16 December 2018)
The following are the assigned lounge for Malaysia Airlines premium or elite passengers. Where no one lounge is specifically assigned, a list is provided on lounges that can be used.
Asia
Malaysia
(KUL) Kuala Lumpur Main Terminal (KLIA) - Golden Lounge Regional
(KUL) Kuala Lumpur Domestic (KLIA) - Golden Lounge Domestic
(KUL) Kuala Lumpur Satellite (KLIA)* - Golden Lounge Satellite
(AOR) Alor Setar - No MH/Alternative Lounge
(BTU) Bintulu - No MH/Alternative Lounge
(JHB) Johor Bahru Senai - No MH/Alternative Lounge
(KBR) Kota Bharu - No MH / Alternative Lounge
(BKI) Kota Kinabalu Domestic - Golden Lounge Domestic
(BKI) Kota Kinabalu International - Plaza Premium Lounge (Golden Lounge International BKI closed 30 November)
(TGG) Kuala Terengganu - No MH/ Alternative lounge
(KUA) Kuantan - No MH / Alternative Lounge
(KCH) Kuching - Golden Lounge (Domestic departures only)
(LBU) Labuan - No MH/Alternative Lounge
(LGK) Langkawi - No MH/ Alternative Lounge (Pay-per-entry Plaza Premium lounge available landside)
(MYY) Miri - Miri Executive Lounge - 3rd Party Lounge accepting OneWorld terms (ie: OWS ticket holder & guest) only on MH Mainline. If flying Maswings- only Enrich Plat/Gold or J
(PEN) Penang - Plaza Premium Lounge
(SDK) Sandakan - No MH/Alternative Lounge
(SBW) Sibu - No MH/Alternative Lounge
(TWU) Tawau - No MH/Alternative Lounge
Bangladesh
(DAC) Dhaka - EBL Sky Lounge
Brunei
(BWN) Bandar Seri Begawan -Sky Lounge
Cambodia
(PNH) Phnom Penh - Plaza Premium Lounge
(REP) Siem Reap - Plaza Premium Lounge
China, PRC
(PEK) Beijing Capital* - BGS Premier Lounge
(CKG) Chongqing Jiangbei - Awaiting your update
(FOC) Fuzhou Changle - Awaiting your update
(CAN) Guangzhou Baiyun - Premier Lounge
(HAK) Haikou Meilan - Haikou Meilan First Class Lounge
(NKG) Nanjing Lukou - Awaiting your update
(PVG) Shanghai Pudong
- China Eastern Lounge
- Cathay Pacific Lounge (Under Renovation)
(XMN) Xiamen Gaoqi - Xiamen Airport First Class Lounge
Hong Kong SAR
(HKG) Hong Kong Chep Lap Kok* (HKIA)
- Cathay Pacific The Bridge
- Cathay Pacific The Deck
- Cathay Pacific The Pier
- Cathay Pacific The Wing
- The Qantas Lounge
India
(BLR) Bangalore/Bengaluru - Plaza Premium Lounge
(MAA) Chennai - Travel Food Services Lounge
(DEL) Delhi Indira Gandhi - ITC Green Lounge
(HYD) Hyderabad Rajiv Gandhi - Plaza Premium Lounge
(BOM) Mumbai Chhatrapati - MALS Lounge
Indonesia
(DPS) Denpasar, Bali Ngurah Rai - Premier Lounge
(CGK) Jakarta Soekarno Hatta - Plaza Premium Lounge Sapphire
(KNO) Medan Kuala Namu - Saphire Mandai Executive Lounge
(SUB) Surabaya - Concordia Premier Lounge
Japan
(KIX) Osaka Kansai* - Asuka / Pacific Lounge
(NRT) Tokyo Narita*
- Qantas Lounge
- American Airlines Lounge
- Cathay Pacific Lounge
- Japan Airlines Sakura Lounge
Myanmar
(RGN) Yangon - Royal Jade Lounge
Nepal
(KTM) Kathmandu Tribhuvan - Executive Lounge
Philippines
(MNL) Manila Ninoy Aquino - Club Manila Lounge
Saudi Arabia
(JED) Jeddah King Abdulaziz - Tasheel Lounge
(MED) Medina Prince Mohammad bin Abdulaziz - Premium Class Lounge
Singapore
(SIN) Singapore Changi* - SATS Premier Lounge (T2)
South Korea
(ICN) Seoul Incheon
- AOC Lounge
- Asiana Lounge
Sri Lanka
(CMB) Colombo Bandaranaike* - Araliya Lounge
Taiwan
(TPE) Taiwan Taoyuan Airport*
- China Airlines Dynasty Lounge
- Cathay Pacific Lounge
Thailand
(BKK) Bangkok Suvarnabhumi* - Miracle Lounge
(HKT) Phuket - The Coral Executive Lounge
Vietnam
(HAN) Hanoi Noi Bai - Lotus Lounge
(SGN) Ho Chi Minh City Tan Son Nhat - Apricot Lounge
Europe
United Kingdom
(LHR) London Heathrow* - Malaysia Airlines Golden Lounge
Oceania/Australia
Australia
(ADL) Adelaide* - Qantas International Lounge
(BNE) Brisbane
- Qantas Lounge
- Plaza Premium Lounge
(MEL) Melbourne Tullamarine - Qantas Lounge
(PER) Perth - Qantas Lounge
(SYD) Sydney Kingsford Smith - Qantas Lounge
New Zealand
(AKL) Auckland* - Strata Lounge
(*) Denotes the availability of alternative lounges operated by oneworld partners. Note that select oneworld lounges restrict access to certain travellers only, and cannot be accessed either by status or if otherwise mentioned, class of travel. Qatar Airways Lounges are only accessibly to travellers flying in oneworld First Class or Business Class cabins. You can find more information about oneworld and oneworld airlines on oneworld.com
Frequently Asked Questions (FAQs)
What are the Golden Lounges? What are partner (non-Golden) lounges?
The Golden Lounge are airport lounges reserved for premium travellers of Malaysia Airlines and its partners. These lounges are operated by Malaysia Airlines and could be found in Kuala Lumpur, Kuching, Kota Kinabalu, and London Heathrow.
Lounges listed above that are not Golden Lounges are considered to be partner lounges. Partner lounges can be operated by a third party operator/airline on a contract basis, or otherwise by a oneworld partner airline.
Who can access the lounge?
Travellers flying on Malaysia Airlines can access the lounges listed above provided that they are flying in Business Class or First Class. Elite Enrich members holding, Gold, and Platinum status travelling in Economy are also permitted access. Enrich Blue and Silver members flying Economy can access the Golden Lounges by redeeming Enrich miles for a lounge pass. Additionally, members of oneworld Frequent Flyer Programs holding their Sapphire or Emerald tier equivalent are also entitled access.
Can I bring guests to the lounge?
Travellers on Malaysia Airlines, holding Enrich Gold and Platinum status can bring one guest also flying on a oneworld airline. Travellers holding oneworld Sapphire and Emerald status equivalents can do the same.
Can I buy access to the Golden Lounges?
Yes, a single-entry lounge pass can be purchased to buy access to the Golden Lounges in KLIA. More information can be found here.
How can I access the Golden Lounge First Class (Business Suites Lounge)?
Currently, access to the First Class side of the Golden Lounge (where available) is limited to passengers travelling in Business Suites on Malaysia Airlines and First Class on partner airlines, as well as travellers holding Enrich Platinum and its Emerald tier equivalent from a oneworld partner airline, travelling on Malaysia Airlines or oneworld airlines.
Business Class and Economy Class passengers are permitted access should they hold the Emerald status equivalent*.
Are upgraded passengers entitled to Lounge Access?
Travellers upgraded through the MHUpgrade Scheme can use the lounge. Travellers upgraded due to operational needs (operational upgrade/op-up) do not receive lounge access entitlement.
Is alcohol served at the Golden Lounges?
Alcohol is available at certain times of day in the Golden Lounge Satellite and Golden Lounge Regional at KLIA. It is not available at the domestic Golden Lounge in KLIA, or in Kota Kinabalu and Kuching.
*Malaysia Airlines, effective 12 December, has replaced First Class with Business Suites. Lounge access terms to the First Lounge seem to remain intact according to AusBT (https://www.ausbt.com.au/lounge-access-explained-for-malaysia-airlines-business-suites-flyers), and confirmed here on FT (https://www.flyertalk.com/forum/30543633-post57.html).
The following are the assigned lounge for Malaysia Airlines premium or elite passengers. Where no one lounge is specifically assigned, a list is provided on lounges that can be used.
Asia
Malaysia
(KUL) Kuala Lumpur Main Terminal (KLIA) - Golden Lounge Regional
(KUL) Kuala Lumpur Domestic (KLIA) - Golden Lounge Domestic
(KUL) Kuala Lumpur Satellite (KLIA)* - Golden Lounge Satellite
(AOR) Alor Setar - No MH/Alternative Lounge
(BTU) Bintulu - No MH/Alternative Lounge
(JHB) Johor Bahru Senai - No MH/Alternative Lounge
(KBR) Kota Bharu - No MH / Alternative Lounge
(BKI) Kota Kinabalu Domestic - Golden Lounge Domestic
(BKI) Kota Kinabalu International - Plaza Premium Lounge (Golden Lounge International BKI closed 30 November)
(TGG) Kuala Terengganu - No MH/ Alternative lounge
(KUA) Kuantan - No MH / Alternative Lounge
(KCH) Kuching - Golden Lounge (Domestic departures only)
(LBU) Labuan - No MH/Alternative Lounge
(LGK) Langkawi - No MH/ Alternative Lounge (Pay-per-entry Plaza Premium lounge available landside)
(MYY) Miri - Miri Executive Lounge - 3rd Party Lounge accepting OneWorld terms (ie: OWS ticket holder & guest) only on MH Mainline. If flying Maswings- only Enrich Plat/Gold or J
(PEN) Penang - Plaza Premium Lounge
(SDK) Sandakan - No MH/Alternative Lounge
(SBW) Sibu - No MH/Alternative Lounge
(TWU) Tawau - No MH/Alternative Lounge
Bangladesh
(DAC) Dhaka - EBL Sky Lounge
Brunei
(BWN) Bandar Seri Begawan -Sky Lounge
Cambodia
(PNH) Phnom Penh - Plaza Premium Lounge
(REP) Siem Reap - Plaza Premium Lounge
China, PRC
(PEK) Beijing Capital* - BGS Premier Lounge
(CKG) Chongqing Jiangbei - Awaiting your update
(FOC) Fuzhou Changle - Awaiting your update
(CAN) Guangzhou Baiyun - Premier Lounge
(HAK) Haikou Meilan - Haikou Meilan First Class Lounge
(NKG) Nanjing Lukou - Awaiting your update
(PVG) Shanghai Pudong
- China Eastern Lounge
- Cathay Pacific Lounge (Under Renovation)
(XMN) Xiamen Gaoqi - Xiamen Airport First Class Lounge
Hong Kong SAR
(HKG) Hong Kong Chep Lap Kok* (HKIA)
- Cathay Pacific The Bridge
- Cathay Pacific The Deck
- Cathay Pacific The Pier
- Cathay Pacific The Wing
- The Qantas Lounge
India
(BLR) Bangalore/Bengaluru - Plaza Premium Lounge
(MAA) Chennai - Travel Food Services Lounge
(DEL) Delhi Indira Gandhi - ITC Green Lounge
(HYD) Hyderabad Rajiv Gandhi - Plaza Premium Lounge
(BOM) Mumbai Chhatrapati - MALS Lounge
Indonesia
(DPS) Denpasar, Bali Ngurah Rai - Premier Lounge
(CGK) Jakarta Soekarno Hatta - Plaza Premium Lounge Sapphire
(KNO) Medan Kuala Namu - Saphire Mandai Executive Lounge
(SUB) Surabaya - Concordia Premier Lounge
Japan
(KIX) Osaka Kansai* - Asuka / Pacific Lounge
(NRT) Tokyo Narita*
- Qantas Lounge
- American Airlines Lounge
- Cathay Pacific Lounge
- Japan Airlines Sakura Lounge
Myanmar
(RGN) Yangon - Royal Jade Lounge
Nepal
(KTM) Kathmandu Tribhuvan - Executive Lounge
Philippines
(MNL) Manila Ninoy Aquino - Club Manila Lounge
Saudi Arabia
(JED) Jeddah King Abdulaziz - Tasheel Lounge
(MED) Medina Prince Mohammad bin Abdulaziz - Premium Class Lounge
Singapore
(SIN) Singapore Changi* - SATS Premier Lounge (T2)
South Korea
(ICN) Seoul Incheon
- AOC Lounge
- Asiana Lounge
Sri Lanka
(CMB) Colombo Bandaranaike* - Araliya Lounge
Taiwan
(TPE) Taiwan Taoyuan Airport*
- China Airlines Dynasty Lounge
- Cathay Pacific Lounge
Thailand
(BKK) Bangkok Suvarnabhumi* - Miracle Lounge
(HKT) Phuket - The Coral Executive Lounge
Vietnam
(HAN) Hanoi Noi Bai - Lotus Lounge
(SGN) Ho Chi Minh City Tan Son Nhat - Apricot Lounge
Europe
United Kingdom
(LHR) London Heathrow* - Malaysia Airlines Golden Lounge
Oceania/Australia
Australia
(ADL) Adelaide* - Qantas International Lounge
(BNE) Brisbane
- Qantas Lounge
- Plaza Premium Lounge
(MEL) Melbourne Tullamarine - Qantas Lounge
(PER) Perth - Qantas Lounge
(SYD) Sydney Kingsford Smith - Qantas Lounge
New Zealand
(AKL) Auckland* - Strata Lounge
(*) Denotes the availability of alternative lounges operated by oneworld partners. Note that select oneworld lounges restrict access to certain travellers only, and cannot be accessed either by status or if otherwise mentioned, class of travel. Qatar Airways Lounges are only accessibly to travellers flying in oneworld First Class or Business Class cabins. You can find more information about oneworld and oneworld airlines on oneworld.com
Frequently Asked Questions (FAQs)
What are the Golden Lounges? What are partner (non-Golden) lounges?
The Golden Lounge are airport lounges reserved for premium travellers of Malaysia Airlines and its partners. These lounges are operated by Malaysia Airlines and could be found in Kuala Lumpur, Kuching, Kota Kinabalu, and London Heathrow.
Lounges listed above that are not Golden Lounges are considered to be partner lounges. Partner lounges can be operated by a third party operator/airline on a contract basis, or otherwise by a oneworld partner airline.
Who can access the lounge?
Travellers flying on Malaysia Airlines can access the lounges listed above provided that they are flying in Business Class or First Class. Elite Enrich members holding, Gold, and Platinum status travelling in Economy are also permitted access. Enrich Blue and Silver members flying Economy can access the Golden Lounges by redeeming Enrich miles for a lounge pass. Additionally, members of oneworld Frequent Flyer Programs holding their Sapphire or Emerald tier equivalent are also entitled access.
Can I bring guests to the lounge?
Travellers on Malaysia Airlines, holding Enrich Gold and Platinum status can bring one guest also flying on a oneworld airline. Travellers holding oneworld Sapphire and Emerald status equivalents can do the same.
Can I buy access to the Golden Lounges?
Yes, a single-entry lounge pass can be purchased to buy access to the Golden Lounges in KLIA. More information can be found here.
How can I access the Golden Lounge First Class (Business Suites Lounge)?
Currently, access to the First Class side of the Golden Lounge (where available) is limited to passengers travelling in Business Suites on Malaysia Airlines and First Class on partner airlines, as well as travellers holding Enrich Platinum and its Emerald tier equivalent from a oneworld partner airline, travelling on Malaysia Airlines or oneworld airlines.
Business Class and Economy Class passengers are permitted access should they hold the Emerald status equivalent*.
Are upgraded passengers entitled to Lounge Access?
Travellers upgraded through the MHUpgrade Scheme can use the lounge. Travellers upgraded due to operational needs (operational upgrade/op-up) do not receive lounge access entitlement.
Is alcohol served at the Golden Lounges?
Alcohol is available at certain times of day in the Golden Lounge Satellite and Golden Lounge Regional at KLIA. It is not available at the domestic Golden Lounge in KLIA, or in Kota Kinabalu and Kuching.
*Malaysia Airlines, effective 12 December, has replaced First Class with Business Suites. Lounge access terms to the First Lounge seem to remain intact according to AusBT (https://www.ausbt.com.au/lounge-access-explained-for-malaysia-airlines-business-suites-flyers), and confirmed here on FT (https://www.flyertalk.com/forum/30543633-post57.html).
Malaysia Airlines Lounges Guide
Aug 14, 2018, 8:00 pm
#1
Original Poster
Join Date: Jul 2017
Location: CGK
Posts: 2,375
Malaysia Airlines Lounges Guide
Hello everyone,
It has come to my attention that we don't have a MH Lounge Guide here on Flyertalk. Given how MH's lounge information can be left not updated for months, shall we start a wiki listing MH's lounges?
After all, it would be nice to give some attention to this beloved Malaysia Airlines Forum
Please do add and edit information as appropriate.
Thank you and cheers,
clubeurope
*Update - a FAQs list will soon follow (help me!
)
It has come to my attention that we don't have a MH Lounge Guide here on Flyertalk. Given how MH's lounge information can be left not updated for months, shall we start a wiki listing MH's lounges?
After all, it would be nice to give some attention to this beloved Malaysia Airlines Forum
Please do add and edit information as appropriate.
Thank you and cheers,
clubeurope
*Update - a FAQs list will soon follow (help me!
)
Aug 15, 2018, 6:33 am
#2
Original Poster
Join Date: Jul 2017
Location: CGK
Posts: 2,375
A select list of FAQs and answers have been added to the wiki. The list of questions already added are not exhaustive, and will continue to be expanded.
Please do add and to/or edit the wiki as necessary.
All contributions are appreciated and any suggestions and discussions are much welcomed
cheers,
Clubeurope
Please do add and to/or edit the wiki as necessary.
All contributions are appreciated and any suggestions and discussions are much welcomed
cheers,
Clubeurope
Aug 15, 2018, 8:30 am
#4
Join Date: Jun 2014
Programs: Honors Diamond, Bonvoy Gold, Accor Gold, OW Emerald, SIXT Diamond
Posts: 832
I added some info on East Malaysian lounges, hopefully filled with the correct nomenclature.
Perhaps worth pointing out that non of the domestic lounges + Kuching & Kota Kinabalu (same lounge for domestic & international flights) serve alcohol. Or plainly speaking, only KLIA Regional & KLIA Satellite lounge serve alcohol , within a set period of hours.
Perhaps worth pointing out that non of the domestic lounges + Kuching & Kota Kinabalu (same lounge for domestic & international flights) serve alcohol. Or plainly speaking, only KLIA Regional & KLIA Satellite lounge serve alcohol , within a set period of hours.
Aug 15, 2018, 6:30 pm
#5
Original Poster
Join Date: Jul 2017
Location: CGK
Posts: 2,375
I added some info on East Malaysian lounges, hopefully filled with the correct nomenclature.
Perhaps worth pointing out that non of the domestic lounges + Kuching & Kota Kinabalu (same lounge for domestic & international flights) serve alcohol. Or plainly speaking, only KLIA Regional & KLIA Satellite lounge serve alcohol , within a set period of hours.
Perhaps worth pointing out that non of the domestic lounges + Kuching & Kota Kinabalu (same lounge for domestic & international flights) serve alcohol. Or plainly speaking, only KLIA Regional & KLIA Satellite lounge serve alcohol , within a set period of hours.
Aug 15, 2018, 8:00 pm
#6
Join Date: Dec 2017
Programs: AA EXP, GA Gold, CX Green
Posts: 35
I'm a OW Sapphire with AA and was traveling with my non-OW-elite gf from Jakarta new T3 to KUL. The check in agent told me that OW Sapphire (Enrich Gold included) CANNOT bring any guests [to the PP lounge]. I told him that's gotta be a mistake. He insisted that Sapphire can't bring guests, only Emerald can--so he issued me just one lounge pass. Went to the PP lounge, the lounge agent basically said the same thing. However, I showed her my plastic AA card and she confused my AA Platinum (OW Saph) with Enrich Platinum (OW Emerald), so she let me and my gf in LOL.
The check in agent also told me that this is a new policy and they used to issue passes for Sapphire guests. This is the first time i heard such things! Anyone with similar experience?
The check in agent also told me that this is a new policy and they used to issue passes for Sapphire guests. This is the first time i heard such things! Anyone with similar experience?
Aug 16, 2018, 3:02 am
#8
Original Poster
Join Date: Jul 2017
Location: CGK
Posts: 2,375
I'm a OW Sapphire with AA and was traveling with my non-OW-elite gf from Jakarta new T3 to KUL. The check in agent told me that OW Sapphire (Enrich Gold included) CANNOT bring any guests [to the PP lounge]. I told him that's gotta be a mistake. He insisted that Sapphire can't bring guests, only Emerald can--so he issued me just one lounge pass. Went to the PP lounge, the lounge agent basically said the same thing. However, I showed her my plastic AA card and she confused my AA Platinum (OW Saph) with Enrich Platinum (OW Emerald), so she let me and my gf in LOL.
The check in agent also told me that this is a new policy and they used to issue passes for Sapphire guests. This is the first time i heard such things! Anyone with similar experience?
The check in agent also told me that this is a new policy and they used to issue passes for Sapphire guests. This is the first time i heard such things! Anyone with similar experience?
Thanks TGflyergirl. That is actually very interesting to know. I suppose that would make much of the difference between Economy and Business on Maswings?
Aug 16, 2018, 3:25 am
#9
Join Date: Jul 2005
Location: Here
Posts: 1,907
The price difference was i think only RM55 one way, and gets 2 enrich sectors (if you're into enrich) - didn't regret it
Aug 16, 2018, 4:44 am
#10
Join Date: Aug 2005
Location: The KUL city
Programs: AA Lifetime Plat, TK Elite+
Posts: 2,663
I thought MH's BKK lounge is the Miracle Lounge?
I went in with AA OWE whilst flying MASWings 
But I wouldn't spend any more time at the airport/lounge than necessary. The lounge/airport is pretty meh but does its job. I prefer walking over to the shops across the airport for a drink/meal
But I wouldn't spend any more time at the airport/lounge than necessary. The lounge/airport is pretty meh but does its job. I prefer walking over to the shops across the airport for a drink/meal
Last edited by nov11; Aug 16, 2018 at 4:51 am
Aug 16, 2018, 5:51 am
#13
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
Aug 16, 2018, 8:57 am
#14
Join Date: Jun 2014
Programs: Honors Diamond, Bonvoy Gold, Accor Gold, OW Emerald, SIXT Diamond
Posts: 832
whoa ... I was just scrolling through MH website and didn't know Kota Kinabalu has 2 Golden lounges ? I pass through it at least once a month, although never on an International MH flight.
however quick google search didn't turn up any review on the "International" Golden Lounge ... just wondering if anyone has photos of what it looks like ?
however quick google search didn't turn up any review on the "International" Golden Lounge ... just wondering if anyone has photos of what it looks like ?
Last edited by wantan; Aug 16, 2018 at 9:05 am
Aug 16, 2018, 4:30 pm
#15
Join Date: Jan 2017
Posts: 305
whoa ... I was just scrolling through MH website and didn't know Kota Kinabalu has 2 Golden lounges ? I pass through it at least once a month, although never on an International MH flight.
however quick google search didn't turn up any review on the "International" Golden Lounge ... just wondering if anyone has photos of what it looks like ?
however quick google search didn't turn up any review on the "International" Golden Lounge ... just wondering if anyone has photos of what it looks like ?