schedule change acknowledgement
Aug 7, 2018, 6:29 am
#1
Original Poster
Join Date: Jun 2007
Programs: BA silver
Posts: 447
schedule change acknowledgement
Hi,
I have a booking with MH. Ive just had an email saying there is a schedule change. Only a slight time difference. When I look at my booking online it says to acknowledge the change and choose trip options like seats again. How do I acknowledge it? there appears to be no option online to do so.
Also does this mean everytime there is a time change I will lose my seat selection? At the moment my booking still shows the seats I chose at time of booking.
Thanks for any help
I have a booking with MH. Ive just had an email saying there is a schedule change. Only a slight time difference. When I look at my booking online it says to acknowledge the change and choose trip options like seats again. How do I acknowledge it? there appears to be no option online to do so.
Also does this mean everytime there is a time change I will lose my seat selection? At the moment my booking still shows the seats I chose at time of booking.
Thanks for any help
Aug 8, 2018, 12:31 pm
#2
Join Date: Jul 2017
Location: CGK
Posts: 2,375
Hi,
I have a booking with MH. Ive just had an email saying there is a schedule change. Only a slight time difference. When I look at my booking online it says to acknowledge the change and choose trip options like seats again. How do I acknowledge it? there appears to be no option online to do so.
Also does this mean everytime there is a time change I will lose my seat selection? At the moment my booking still shows the seats I chose at time of booking.
Thanks for any help
I have a booking with MH. Ive just had an email saying there is a schedule change. Only a slight time difference. When I look at my booking online it says to acknowledge the change and choose trip options like seats again. How do I acknowledge it? there appears to be no option online to do so.
Also does this mean everytime there is a time change I will lose my seat selection? At the moment my booking still shows the seats I chose at time of booking.
Thanks for any help
to acknowledge, try the app
Aug 9, 2018, 2:56 pm
#4
Join Date: Jul 2017
Location: CGK
Posts: 2,375
Alright, then you should try the MH mobile app. Last time I had that, I accessed my reservation through the app, and before I can do anything, a dialog popped up, in which they made sure I acknowledge the change...
I'd imagine it'll be the same in your case.
I'd imagine it'll be the same in your case.
Sep 3, 2018, 3:21 am
#6
Join Date: May 2016
Location: SIN
Programs: SQ TPPS, QR Gold
Posts: 380
Couldn't do it in the app. The warning screen could not be dismissed. (Tried several weeks apart.) Had to ring the call centre to manually accept the schedule change. Seat assignments for all four pax in J under the booking remain unchanged.
PS The agent was in Malaysia and was more helpful/competent than the usual ones. (Rang the Singapore hotline number provided by the MH site.)
PS The agent was in Malaysia and was more helpful/competent than the usual ones. (Rang the Singapore hotline number provided by the MH site.)
Sep 3, 2018, 9:15 am
#7
Join Date: Jul 2017
Location: CGK
Posts: 2,375
