Mar 1, 2018, 11:13 am
Last edit by: crackjack
To kick off the wiki on the new main lounge thread I added a brief overview of the MH lounges at KLIA.
I invite others to add relevant info on location, access requirements and opening hours.
Globalist
All the Malaysia Airlines lounges at KL International Airport (KLIA) have now been reopened after renovations.
Malaysia Airlines has 3 lounges at KLIA.
The KLIA Domestic Golden Lounge.
Located in the domestic terminal for domestic departures, towards the 'A' gates. Open 5am-12am.
The KLIA Regional Golden Lounge
This lounge is located in the main terminal building for international departures. Open 5am-12am.
To access it use the escalator near the Aerotrain platform between the G and H pier.
This lounge is airside and accessible for international departures only,
The International Golden Lounge at Satellite KLIA
This is the largest lounge, and is located in the Satellite Building on the 2nd floor above the Aerotrain platform there. Open 24hrs.
It features a Business class section and a separate 'Platinum' area + dining room for Enrich Platinum, OWEs & MH Business Suites passengers. (There is also a small First Class Suite area on the Platinum side for MH Business Suites passengers.)
This lounge is airside and only accessible by passengers allowed into the international zone.
[This perk may have been stopped as of 1 March 2024, even if the FAQ is not updated and still shows the earlier access rights; see this post.]
This lounge may also be used as an arrivals lounge by passengers arriving on MH flights who either flew MH Business Suites / Business or hold Enrich Platinum / Gold status (not applicableto OWE / OWS).
I invite others to add relevant info on location, access requirements and opening hours.
Globalist
All the Malaysia Airlines lounges at KL International Airport (KLIA) have now been reopened after renovations.
Malaysia Airlines has 3 lounges at KLIA.
The KLIA Domestic Golden Lounge.
Located in the domestic terminal for domestic departures, towards the 'A' gates. Open 5am-12am.
The KLIA Regional Golden Lounge
This lounge is located in the main terminal building for international departures. Open 5am-12am.
To access it use the escalator near the Aerotrain platform between the G and H pier.
This lounge is airside and accessible for international departures only,
The International Golden Lounge at Satellite KLIA
This is the largest lounge, and is located in the Satellite Building on the 2nd floor above the Aerotrain platform there. Open 24hrs.
It features a Business class section and a separate 'Platinum' area + dining room for Enrich Platinum, OWEs & MH Business Suites passengers. (There is also a small First Class Suite area on the Platinum side for MH Business Suites passengers.)
This lounge is airside and only accessible by passengers allowed into the international zone.
[This perk may have been stopped as of 1 March 2024, even if the FAQ is not updated and still shows the earlier access rights; see this post.]
This lounge may also be used as an arrivals lounge by passengers arriving on MH flights who either flew MH Business Suites / Business or hold Enrich Platinum / Gold status (not applicableto OWE / OWS).
Malaysia Golden Lounges at KLIA (Post Renovations)
Mar 11, 2018, 6:16 am
#46
Join Date: Sep 2012
Location: Kuching, Malaysia. Perth, Australia.
Programs: MH-Plat OWE, HH-Diamond, SPG-Plat, MR-Plat, IHG-PlatAmb
Posts: 155
Interesting... the former First Lounge is now known as the 'KLIA Satellite Platinum'? Guess MH is acknowledging that they are not going to have huge F volumes going forward. (On the other hand, it does appear that they've not updated the writeup fully... slumber rooms & cigar room still mentioned.)
https://www.malaysiaairlines.com/my/...ce/lounge.html
https://www.malaysiaairlines.com/my/...ce/lounge.html
Mar 11, 2018, 6:32 pm
#47
Join Date: Jan 2017
Posts: 305
Back in the days prior to joining OW, MH had a separate Platinum lounge room reserved for Enrich Platinum members flying first class, within the first class lounge. Inside it were a couple of sofas, and three of the black leather chair/ottomans which were later placed inside the cigar room pre-renovation as well as a private toilet/shower. Today, this space has been converted into the dining room. As such, there was a lot of confusion and muddling about with the lounge and check in agents, interchangeable calling the F side either the FCL lounge or the Platinum lounge as they relaxed the rules and opened the Platinum lounge up to all OWEs as well.
Whilst MH is still refining the satellite lounge and sorting out minor issues, it closes after midnight and reopens at 5am. Only the regional lounge is open 24hrs during this (interim) period.
I understand that satay will be introduced during tea-time/ afternoon snacks in the biz side of the satellite lounge.
Mar 12, 2018, 9:49 am
#48
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
I want to do a BAEC TP run on MA TPE>KUL>SIN>KUL>TPE in Business-Class.
Flight arrives into KUL at 8 pm
Onewards connection to SIN will take off at 11:05 pm, but the MA booking systems
also is showing me a flight at 9:10 am on the next day - giving me a 13+ hours
layover at the airport.
3 Questions:
a)
Can I spend the whole night at the (newly renovated) MA Golden Lounge and
(as a business class customer) can stay in one of their nap/sleeping rooms ?)
b)
I read somewhere, that MA is "closing" after the last departing flight, but they do let people
staying inside the lounge who already went in before "closing-time".
Can anyone confirm this ?
c)
What is happening to my "checked" baggage if I am going to take the next day's morning
flight to Singapore ?
The whole concept of spending the night at the lounge would be pointless if I would have
to pick up my luggage and thus I would have to clear immigration as (as far as I know) MA
doesn't do pre-evening check-ins ...
Thank you for your (hopefully) helpful answers
Love this forum ...
Tim
Flight arrives into KUL at 8 pm
Onewards connection to SIN will take off at 11:05 pm, but the MA booking systems
also is showing me a flight at 9:10 am on the next day - giving me a 13+ hours
layover at the airport.
3 Questions:
a)
Can I spend the whole night at the (newly renovated) MA Golden Lounge and
(as a business class customer) can stay in one of their nap/sleeping rooms ?)
b)
I read somewhere, that MA is "closing" after the last departing flight, but they do let people
staying inside the lounge who already went in before "closing-time".
Can anyone confirm this ?
c)
What is happening to my "checked" baggage if I am going to take the next day's morning
flight to Singapore ?
The whole concept of spending the night at the lounge would be pointless if I would have
to pick up my luggage and thus I would have to clear immigration as (as far as I know) MA
doesn't do pre-evening check-ins ...
Thank you for your (hopefully) helpful answers
Love this forum ...
Tim
a) The satellite lounge's business class lounge may be open 24 hours. But you'd have access to the regional lounge too. Which is where your flight from TPE and to SIN will depart from anyway.
b) As above
c) Your bags will be checked through to SIN as long as its a connection.
Mar 12, 2018, 1:18 pm
#49
Join Date: Feb 2003
Location: 1A
Programs: Elite Diamond Purple Dot Gold Silver Titanium for life
Posts: 1,822
I visited the long awaited Malaysia Airlines KLIA satellite concourse lounge today and was totally disappointed with the renovation.
Since the lounge was closed for a long period and the type that media outlets such as Australian Business Traveller portal promoted, the expectations were high.
My initial reaction: I kept asking myself repeatedly, what is so new about this lounge. I was accessing their First Class section. Throughout, I cannot help myself feel very disappointed given such a high expectation of the anticipation.
Since the lounge was closed for a long period and the type that media outlets such as Australian Business Traveller portal promoted, the expectations were high.
My initial reaction: I kept asking myself repeatedly, what is so new about this lounge. I was accessing their First Class section. Throughout, I cannot help myself feel very disappointed given such a high expectation of the anticipation.
Do your body a favour and get a real bed :-)
Mar 12, 2018, 3:01 pm
#50
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,904
What changes? Nothing has changed, apart from the layout, carpets, chairs, sofas, tables, lighting, bathroom, showers, paint, tiles, etc.
But it's not CX, so I guess that's enough disappoint some members here who are very loyal DMs
But it's not CX, so I guess that's enough disappoint some members here who are very loyal DMs
I visited the long awaited Malaysia Airlines KLIA satellite concourse lounge today and was totally disappointed with the renovation.
Since the lounge was closed for a long period and the type that media outlets such as Australian Business Traveller portal promoted, the expectations were high.
My initial reaction: I kept asking myself repeatedly, what is so new about this lounge. I was accessing their First Class section. Throughout, I cannot help myself feel very disappointed given such a high expectation of the anticipation.
I must say, the regional lounge is 100 times better!
MH, you missed a great opportunity to really showcase the new lounge. It is a major disappointment.
Since the lounge was closed for a long period and the type that media outlets such as Australian Business Traveller portal promoted, the expectations were high.
My initial reaction: I kept asking myself repeatedly, what is so new about this lounge. I was accessing their First Class section. Throughout, I cannot help myself feel very disappointed given such a high expectation of the anticipation.
I must say, the regional lounge is 100 times better!
MH, you missed a great opportunity to really showcase the new lounge. It is a major disappointment.
Mar 12, 2018, 6:32 pm
#51
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
My searches have only revealed the Sama Sama, more expensive than excellent KL hotels, or capsule/Tune/express low service types. None of these fit the description you give which is the impetus for my question.
Mar 12, 2018, 8:54 pm
#52
Join Date: Jul 2014
Posts: 1,132
Then again, using KL hotels as a benchmark skews things a bit, they’re fairly reasonably priced in comparison to other cities (<$150 for a room in the Shangri-la, Westin, Sheraton)... plus, you’d have to travel 30+mins each way & US$25 to get there. The main Sama Sama prices that in.
[EDIT]Actually, it’s essentially in line with the Sheraton, Shangri-la, etc., can see rooms at ~US$130 all infor the next month.[/EDIT]
Personally, I used to like the Putrajaya Shangri-la if you had to leave KLIA; 30mins by cab, relatively cheap, but great hotel. No idea how the new management is...
Anyway, back on topic: I guess I understand why the slumber rooms were such a draw to some OWEs trying to travel on a budget (even if it is a J budget for some), but it was really not a perk I’ve expected in F / OWE lounges, so... *shrug*
(Plus, as someone mentioned, there still seems to be a 24hr nap area in the J side -albeit with less privacy - if budget is still a priority).
Last edited by crackjack; Mar 13, 2018 at 9:53 am
Mar 14, 2018, 7:38 pm
#55
Join Date: Jun 2016
Location: SNA; LAX; KUL
Posts: 434
If you're in the F lounge, walk all the way to the back, go past the door and towards the left (now you'll be in the shared corridor with the Business lounge). Smoking room is in the same place as before facing the apron.
Mar 14, 2018, 7:56 pm
#56
Join Date: Oct 2012
Location: LCA/KUL/RGN
Programs: RJ Gold, AZ E+, Air Asia Platinum
Posts: 2,189
Thanks to both of you miuk and TGflyergirl!
Sad that the F room is gone now..... the sofas with the ottoman there were probably more comfortable than the rest of the lounge and just like the rest of the lounge, it was nearly always empty. I guess going to smoke to the J lounge is still better, than going to the public one.
Sad that the F room is gone now..... the sofas with the ottoman there were probably more comfortable than the rest of the lounge and just like the rest of the lounge, it was nearly always empty. I guess going to smoke to the J lounge is still better, than going to the public one.
Mar 14, 2018, 10:12 pm
#57
Join Date: Jul 2005
Location: Here
Posts: 1,907
Thanks to both of you miuk and TGflyergirl!
Sad that the F room is gone now..... the sofas with the ottoman there were probably more comfortable than the rest of the lounge and just like the rest of the lounge, it was nearly always empty. I guess going to smoke to the J lounge is still better, than going to the public one.
Sad that the F room is gone now..... the sofas with the ottoman there were probably more comfortable than the rest of the lounge and just like the rest of the lounge, it was nearly always empty. I guess going to smoke to the J lounge is still better, than going to the public one.
There are two public smoking ones. One sponsored by a tobacco company (which is decent-ish) and one on an opposite wing that is totally dingy. They'll never come close to our F cigar room
