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Malaysia Golden Lounges at KLIA (Post Renovations)

Malaysia Golden Lounges at KLIA (Post Renovations)

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Old Nov 30, 18, 7:15 pm   -   Wikipost
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Last edit by: crackjack
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To kick off the wiki on the new main lounge thread I added a brief overview of the MH lounges at KLIA.
I invite others to add relevant info on location, access requirements and opening hours.
Globalist

All the Malaysia Airlines lounges at KL International Airport (KLIA) have now been reopened after renovations.

Malaysia Airlines has 3 lounges at KLIA.

The KLIA Domestic Golden Lounge.
Located in the domestic terminal for domestic departures, towards the 'A' gates. Open 5am-12am.


The KLIA Regional Golden Lounge
This lounge is located in the main terminal building for international departures. Open 5am-12am.
To access it use the escalator near the Aerotrain platform between the G and H pier.
This lounge is airside and accessible for international departures only,

The International Golden Lounge at Satellite KLIA
This is the largest lounge. It features a Business class section and a separate 'Platinum' area + dining room for Enrich Platinum, OWEs & MH F passengers. (There is also a small First Class Suite area on the Platinum side for MH F passengers.) Open 24hrs.
This lounge is airside and accessible for international departures only. This lounge may also be used by arriving passengers on MH flights either having flown MH First / Business or with Enrich Platinum / Gold status only can also use this lounge - no access for OWE / OWS.
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Old Oct 12, 18, 9:00 pm
  #136  
 
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Originally Posted by clubeurope View Post


you can try the business centre just behind the entrance desks. Itís enclosed and Iíve never seen anyone use it. Just that Iím not sure if it still exists....
i dont think the biz centre still exists post renovation.
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Old Dec 15, 18, 11:07 pm
  #137  
 
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Hmmm, just curious, is the shift from proper napkins to paper serviettes at the First / Business Suites lounge's dining room a new thing?
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Old Dec 16, 18, 1:15 am
  #138  
 
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Originally Posted by crackjack View Post
Hmmm, just curious, is the shift from proper napkins to paper serviettes at the First / Business Suites lounge's dining room a new thing?
I notice the same when i was there a few weeks back.
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Old Dec 16, 18, 7:15 am
  #139  
 
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A few weeks... guess it's not a short-term fix but a permanent change. That's a bit disappointing; nothing really wrong with paper napkins, but cloth napkins give just that extra touch of refinement.

They do provide cloth napkins on flights, so not sure what the rationale might be on that change.
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Old Dec 27, 18, 6:34 am
  #140  
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Just wanted to report back from the First Lounge Dining Room that cloth napkins have made a return.

service is also brilliant tonight.
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Old Dec 29, 18, 8:05 pm
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Originally Posted by clubeurope View Post

Just wanted to report back from the First Lounge Dining Room that cloth napkins have made a return.

service is also brilliant tonight.
Thanks for this. Confirmed myself as well when I went through KUL; good to see.

Also, yes, service was great even though the dining area was packed with all the evening flight passengers. Not sure what caused the uneven experiences from others' reports, but no issues I could note (save for doing their best to manage the requests from the large number of lounge users).
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Old Dec 31, 18, 3:06 am
  #142  
 
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I got paper napkins around lunchtime.

Champagne was available.
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Old Dec 31, 18, 3:24 am
  #143  
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Originally Posted by poopbunny View Post
I got paper napkins around lunchtime.

Champagne was available.
How bizarre. So one could presume that paper napkins are used for non-dinner meals(?)

Champagne is De Venoge Cordon Bleu Brut NV, also served on the ground in Business Suites due to duty tax purposes.
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Old Jan 1, 19, 7:18 pm
  #144  
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In the First Class showers recently, the bath mat hadn't been replaced from the previous user. It had been folded, so it's not like the attendant hadn't tidied up the bathroom.

I recall a post earlier in this thread stating the same. Is this a common occurrence? I find it so strange that the showers are still part of the toilets, like gym showers.
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Old Jan 1, 19, 8:12 pm
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Yes, I see it all the time, and they can end up quite dirty. Not sure if they are specifically told to do this by management, or if it's something that's not clearly noted to the attendants as something which must be done.

I carry flip-flops just for use in showers, so doesn't affect me too much, but still not a great look.
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Old Jan 2, 19, 7:21 am
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Originally Posted by clubeurope View Post
How bizarre. So one could presume that paper napkins are used for non-dinner meals(?)

Champagne is De Venoge Cordon Bleu Brut NV, also served on the ground in Business Suites due to duty tax purposes.
I am here at the lounge again and it is night. I still got the paper napkin but some others got linen. Maybe it is down to what I ordered, ie, noodle (snack?) rather than the sea bass or something more substantial.

This time however, they ran out of champagne.

Service is quite attentive and good.
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Old Jan 3, 19, 5:27 pm
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Originally Posted by sxc View Post
In the First Class showers recently, the bath mat hadn't been replaced from the previous user. It had been folded, so it's not like the attendant hadn't tidied up the bathroom.

I recall a post earlier in this thread stating the same. Is this a common occurrence?
Have seen exactly this before and itís... rather gross.
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Old Jan 4, 19, 7:06 pm
  #148  
 
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My understanding is that the OW lounges at KLIA are the MH Golden Lounge (Satellite), CX Lounge and the Plaza Premium lounge all of which are in the Satellite building.

Officially the MH Regional Lounge is not a OW lounge, but I was wondering if they allow access to OW Sapphires. I recall from previous posts that some people have been denied access, but looking for any current feedback. Trying to avoid trekking out out the Satellite terminal prior to my flight to DPS.
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Old Jan 4, 19, 7:45 pm
  #149  
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Plaza premium lounge is only available to those travelling on the airlines that contract it.
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Old Jan 5, 19, 3:10 am
  #150  
 
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Originally Posted by minz56 View Post
My understanding is that the OW lounges at KLIA are the MH Golden Lounge (Satellite), CX Lounge and the Plaza Premium lounge all of which are in the Satellite building.

Officially the MH Regional Lounge is not a OW lounge, but I was wondering if they allow access to OW Sapphires. I recall from previous posts that some people have been denied access, but looking for any current feedback. Trying to avoid trekking out out the Satellite terminal prior to my flight to DPS.
You should and would have access to the Regional Lounge. That is a OW lounge.

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