MH charging for economy class seat selection at time of booking.
Apr 29, 2018, 10:10 pm
#31
Join Date: Oct 2016
Programs: BA Silver VS EI
Posts: 162
I’m OW Emerald. Booked a couple of MAS flights with Avios and my BAEC number is in the booking! When I goto select seats in manage my booking there is a fee to select them!! Do I need to call to get them assigned for free?
Jul 29, 2018, 6:13 am
#32
Join Date: Jan 2005
Programs: Aegean Airlines Silver, British Airways Gold, Virgin Atlantic Silver
Posts: 1,740
As a BA Silver (OW Spahhire) the MH website wants to charge me to reserve economy seats (Bsuiness class seats I can reserve for free).
Should economy seats reservations also be free for me?
If so, do I need to call MH?
thanks
Should economy seats reservations also be free for me?
If so, do I need to call MH?
thanks
Jul 29, 2018, 6:24 pm
#33
Join Date: Feb 2003
Location: 1A
Programs: Elite Diamond Purple Dot Gold Silver Titanium for life
Posts: 1,822
Only Platinum and higher fare classes get free seat selection
Aug 1, 2018, 9:09 am
#34
Join Date: Aug 2015
Location: LHR / LCY / DXB
Programs: QR Silver / BA Silver
Posts: 324
Can confirm what d00t has posted above. Sapphire here and no free seat selection. However, the seat availability (load dependent) once you check-in online is much better as Sapphire as compared to Ruby/no status. Confirmed this on a recent flight with family that have different status levels.
Aug 8, 2018, 8:32 pm
#35
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
Just tried selecting seats during online check-in. My flight is in two days time.
Every time I select an available (blue) Y seat, it gets declined. According to seat map plane is half full.
(I am travelling with family who are on a separate PNR). - even if I select any of the seat sets for my whole family at the rear of the plane, it doesn't accept.
Oddly, Seat 5A (on a bulkhead - normally reserved for elite members) can be selected - and that's the only seat I can select!
Have thried on Chrome and IE and doesn't work.
Called up and the they need approval to change my seat
When I went through my seat map with them, it doesn't correspond at all with their system either.
Very buggy.
Every time I select an available (blue) Y seat, it gets declined. According to seat map plane is half full.
(I am travelling with family who are on a separate PNR). - even if I select any of the seat sets for my whole family at the rear of the plane, it doesn't accept.
Oddly, Seat 5A (on a bulkhead - normally reserved for elite members) can be selected - and that's the only seat I can select!
Have thried on Chrome and IE and doesn't work.
Called up and the they need approval to change my seat
When I went through my seat map with them, it doesn't correspond at all with their system either.
Very buggy.
Aug 10, 2018, 1:13 pm
#36
Join Date: Aug 2015
Location: LHR / LCY / DXB
Programs: QR Silver / BA Silver
Posts: 324
Just tried selecting seats during online check-in. My flight is in two days time.
Every time I select an available (blue) Y seat, it gets declined. According to seat map plane is half full.
(I am travelling with family who are on a separate PNR). - even if I select any of the seat sets for my whole family at the rear of the plane, it doesn't accept.
Oddly, Seat 5A (on a bulkhead - normally reserved for elite members) can be selected - and that's the only seat I can select!
Have thried on Chrome and IE and doesn't work.
Called up and the they need approval to change my seat
When I went through my seat map with them, it doesn't correspond at all with their system either.
Very buggy.
Every time I select an available (blue) Y seat, it gets declined. According to seat map plane is half full.
(I am travelling with family who are on a separate PNR). - even if I select any of the seat sets for my whole family at the rear of the plane, it doesn't accept.
Oddly, Seat 5A (on a bulkhead - normally reserved for elite members) can be selected - and that's the only seat I can select!
Have thried on Chrome and IE and doesn't work.
Called up and the they need approval to change my seat
When I went through my seat map with them, it doesn't correspond at all with their system either.
Very buggy.
Mar 18, 2019, 3:51 am
#37
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
Emergency exit seats can be prepurchased. But does anyone know if I can get them gratis at counter check in? I can get these on domestic flights but don’t know for long haul international flights as it’s my first time in Y after many many years! I have OW-Sapphire status but I know that does zilch.
Mar 18, 2019, 7:30 am
#38
Join Date: Nov 1999
Location: Malaysia
Programs: 2023 MH Enrich Gold (OWS), 2023 Marriott Titanium and Lifetime Gold
Posts: 2,001
Guy Betsy,
MH usually emails when online checkin (OLCI) begins and that is the time you have to select any seats including emergency seats for free without paying. I have never ever pay for any seats but can select any economy seats including economy with extra leg room (RM350) on flight between KUL-LHR.
MH usually emails when online checkin (OLCI) begins and that is the time you have to select any seats including emergency seats for free without paying. I have never ever pay for any seats but can select any economy seats including economy with extra leg room (RM350) on flight between KUL-LHR.
Mar 18, 2019, 8:32 am
#39
Join Date: Jul 2014
Posts: 1,132
While seating choice is fully freeduring OLCI starting at T-48hrs, MH actually opens it online at T-72 for some reason (if able to change it online on the site/app). If you're looking for an exit row seat, your best bet is to set an alarm for 72h before.
Mar 19, 2019, 4:42 am
#41
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
live never been able to get emergency seats even on their domestic flights at T-72, or during OLCI and have had to request it at the airport. OLCI always shows the seats as “taken”.
Mar 19, 2019, 6:19 am
#42
Join Date: Nov 1999
Location: Malaysia
Programs: 2023 MH Enrich Gold (OWS), 2023 Marriott Titanium and Lifetime Gold
Posts: 2,001
Guy Betsy,
Never had issue selecting emergency exit during booking but system wanted RM185 but as usual, I won't select them as I usually prefer upfront seats with extra leg room. Not sure for you why maybe, earlier pax has already paid for the emergency exit seats?
Never had issue selecting emergency exit during booking but system wanted RM185 but as usual, I won't select them as I usually prefer upfront seats with extra leg room. Not sure for you why maybe, earlier pax has already paid for the emergency exit seats?
Mar 20, 2019, 1:19 pm
#45
Join Date: Jul 2017
Location: CGK
Posts: 2,375