MH A380 Seating
#16
Join Date: Aug 2014
Location: London
Programs: BA Gold, Subcard
Posts: 435
If you are sat next to a window on a daytime flight you have no obligation to shut the blind so others can sleep.
I would only lower it if the sun was in people's eyes or glare.
#17
Join Date: Oct 2006
Location: London
Programs: Many. Too many. I came here to cut them down. I failed.
Posts: 2,999
Right, so I had my preferred seats booked (34 A&C) upstairs on the A380 - booked prior to the introduction of charges for a flight in Feb 2018.
They were cancelled today, and can't rebook without paying. Ticket is issued.
So is MH just booting people out of prebooked seats who didn't pay?? There were no charges when I actually booked. If I subject myself to their call centre will they tell me to bugger off?
My return flight with same seats is confirmed - should I expect these to be cancelled soon as well?
Technically it's breach of bloody contract, but I know MH won't care two hoots, but I care about getting my seats back. Ideas?
They were cancelled today, and can't rebook without paying. Ticket is issued.
So is MH just booting people out of prebooked seats who didn't pay?? There were no charges when I actually booked. If I subject myself to their call centre will they tell me to bugger off?
My return flight with same seats is confirmed - should I expect these to be cancelled soon as well?
Technically it's breach of bloody contract, but I know MH won't care two hoots, but I care about getting my seats back. Ideas?
#18
Join Date: May 2016
Location: SIN
Programs: SQ TPPS, QR Gold
Posts: 380
Right, so I had my preferred seats booked (34 A&C) upstairs on the A380 - booked prior to the introduction of charges for a flight in Feb 2018.
They were cancelled today, and can't rebook without paying. Ticket is issued.
So is MH just booting people out of prebooked seats who didn't pay?? There were no charges when I actually booked. If I subject myself to their call centre will they tell me to bugger off?
My return flight with same seats is confirmed - should I expect these to be cancelled soon as well?
Technically it's breach of bloody contract, but I know MH won't care two hoots, but I care about getting my seats back. Ideas?
They were cancelled today, and can't rebook without paying. Ticket is issued.
So is MH just booting people out of prebooked seats who didn't pay?? There were no charges when I actually booked. If I subject myself to their call centre will they tell me to bugger off?
My return flight with same seats is confirmed - should I expect these to be cancelled soon as well?
Technically it's breach of bloody contract, but I know MH won't care two hoots, but I care about getting my seats back. Ideas?
#19
Suspended
Original Poster
Join Date: Sep 2014
Location: Brunei
Programs: Enrich Sapphire. Kris Flyer Silver.Le Club Accorhotels,Starwood.
Posts: 2,201
Right, so I had my preferred seats booked (34 A&C) upstairs on the A380 - booked prior to the introduction of charges for a flight in Feb 2018.
They were cancelled today, and can't rebook without paying. Ticket is issued.
So is MH just booting people out of prebooked seats who didn't pay?? There were no charges when I actually booked. If I subject myself to their call centre will they tell me to bugger off?
My return flight with same seats is confirmed - should I expect these to be cancelled soon as well?
Technically it's breach of bloody contract, but I know MH won't care two hoots, but I care about getting my seats back. Ideas?
They were cancelled today, and can't rebook without paying. Ticket is issued.
So is MH just booting people out of prebooked seats who didn't pay?? There were no charges when I actually booked. If I subject myself to their call centre will they tell me to bugger off?
My return flight with same seats is confirmed - should I expect these to be cancelled soon as well?
Technically it's breach of bloody contract, but I know MH won't care two hoots, but I care about getting my seats back. Ideas?
Agreed though that the customer service should have contacted you or emailed you to inform you about the change of metal.
#20
Join Date: Oct 2006
Location: London
Programs: Many. Too many. I came here to cut them down. I failed.
Posts: 2,999
Does your affected flight happen to be MH1 or MH4? It appears that MH's new A350 will replace the A380 on those flights from mid-Jan. MH2 and MH3 will follow from 5 March. Could be the reason why you lost your seat assignments on one leg, but not the other. See: http://www.routesonline.com/news/38/...ondon-in-1q18/
#21
Join Date: Nov 2016
Location: SE ASIA
Programs: SQ KF GO, OZ GO, QR PC PLAT, TG ROP SL, LCAH SL, IHG SPIRE, Marriott BONVOY GO, HILTON GO
Posts: 641
Curious question
Some seats IFE systems/monitors do not work, and sometimes the toilets are out of order. I experienced this in March & time goes by really sloooowly when the IFE doesn't work as one can only sleep so much on a 12 hour flight ..
#22
Join Date: Oct 2006
Location: London
Programs: Many. Too many. I came here to cut them down. I failed.
Posts: 2,999
May I ask why didn't u book the flight on the new A350 instead of the old crappy A380? If I read correctly, your flights are in Feb '18?
Some seats IFE systems/monitors do not work, and sometimes the toilets are out of order. I experienced this in March & time goes by really sloooowly when the IFE doesn't work as one can only sleep so much on a 12 hour flight ..
Some seats IFE systems/monitors do not work, and sometimes the toilets are out of order. I experienced this in March & time goes by really sloooowly when the IFE doesn't work as one can only sleep so much on a 12 hour flight ..
MH have re-instated my chosen seats free of charge now after I complained.
#23
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Original Poster
Join Date: Sep 2014
Location: Brunei
Programs: Enrich Sapphire. Kris Flyer Silver.Le Club Accorhotels,Starwood.
Posts: 2,201
Half the IFE's in the economy section in my cabin on my flight back 3 weeks from London to KL on the night flight on the A380 were out of order for the ENTIRE FLIGHT. It really really angered quite a number of passengers but most just didn't bother complaining though the cabin crew did come around prior to landing with complaint/feedback forms to fill in.
But this really is a problem that should be reported to engineering immediately upon landing for them to check what is wrong with the systems or it should be reported ahead to KL so the team there can perhaps use one of the other 380's for the morning flight back to London.
But this really is a problem that should be reported to engineering immediately upon landing for them to check what is wrong with the systems or it should be reported ahead to KL so the team there can perhaps use one of the other 380's for the morning flight back to London.
#25
Join Date: Sep 2012
Location: Kuching, Malaysia. Perth, Australia.
Programs: MH-Plat OWE, HH-Diamond, SPG-Plat, MR-Plat, IHG-PlatAmb
Posts: 155
#26
Join Date: Nov 2010
Programs: IHG Platinum
Posts: 1,066
In Y, I have only ever flown CGK-KUL and was lucky enough to get an emergency seat upon request at the check-in counter. Surprisingly, no one else sat in my emergency row when plane was around half full!
Are emergency seats on MH 2 easy to get by simply arriving early, especially if I'm connecting from CGK? Will I be able to request the emergency seat at CGK or do I have to wait until I arrive in KUL?
#27
Join Date: Jan 2018
Posts: 6
So I flew on MH 3 from LHR to HUL last week in Economy and decided to pay the ~Ł14 fee to book the Upper Deck area and an aisle seat in a middle row. Really glad I did, excellent amount of space, upper deck was hardly full so we pretty much had a row each, I had a full row of 4 seats so managed to get some sleep. Plane did seem fairly dirty but then not surprising if its being retired from this service soon. One toilet also out of order but not a problem with ~20 passengers and 2 other toilets.
#28
Looks decent, thank you!
In Y, I have only ever flown CGK-KUL and was lucky enough to get an emergency seat upon request at the check-in counter. Surprisingly, no one else sat in my emergency row when plane was around half full!
Are emergency seats on MH 2 easy to get by simply arriving early, especially if I'm connecting from CGK? Will I be able to request the emergency seat at CGK or do I have to wait until I arrive in KUL?
In Y, I have only ever flown CGK-KUL and was lucky enough to get an emergency seat upon request at the check-in counter. Surprisingly, no one else sat in my emergency row when plane was around half full!
Are emergency seats on MH 2 easy to get by simply arriving early, especially if I'm connecting from CGK? Will I be able to request the emergency seat at CGK or do I have to wait until I arrive in KUL?
#30
Additionally, the Upper Deck wouldn't usually show in the online check-in seat map.