MH new PNR

Old Jun 7, 17, 3:36 am
  #1  
Original Poster
 
Join Date: Jul 2012
Location: HKG
Programs: BA(GGL) QF LTS CX AM, Hilton Diamond
Posts: 1,622
MH new PNR

So I am hearing that MH is switching over to Amadeus this weekend, changing our 5 digit PNR to a 6 digit PNR (good).

Bugger timing though as I am scheduled to do another domestic run on Monday 12th.

Does anyone know how to get the new PNR number from MH?
ermen is offline  
Old Jun 7, 17, 4:48 am
  #2  
 
Join Date: Jul 2005
Location: Here
Posts: 1,838
Originally Posted by ermen View Post
So I am hearing that MH is switching over to Amadeus this weekend, changing our 5 digit PNR to a 6 digit PNR (good).

Bugger timing though as I am scheduled to do another domestic run on Monday 12th.

Does anyone know how to get the new PNR number from MH?
Enter your Old 5 digit MH ref into the new app. It'll show the 6 digit corresponding amadeus ref.
TGflyergirl is offline  
Old Jun 7, 17, 7:17 am
  #3  
Original Poster
 
Join Date: Jul 2012
Location: HKG
Programs: BA(GGL) QF LTS CX AM, Hilton Diamond
Posts: 1,622
Actually did that thanks.

But for some old PNRs, the new app doesn't seem to recognise the booking (seems to be ex-KUL itineraries).

MH says they will email out the new PNRs... we shall see!
ermen is offline  
Old Jun 7, 17, 7:35 pm
  #4  
 
Join Date: May 2017
Location: Malaysia
Programs: MH Platinum/ OW Emerald
Posts: 361
I'm flying on 12th as well, haven't heard anything from MH yet. Rather last-minute timing since they still have to provide me with a 6-digit PNR.
quinzinho is offline  
Old Jun 7, 17, 9:05 pm
  #5  
 
Join Date: Aug 2015
Location: SIN
Programs: MH Gold / OW Sapphire
Posts: 56
Also flying on the 12th, first thing. Hoping I'll be able to use the old OLCI system on the 10th (as the system upgrade doesn't start until 7pm). I guess this would still be accepting the 5-digit PNR?

Hope that KLIA isn't too chaotic that morning...
brbear is offline  
Old Jun 8, 17, 12:20 am
  #6  
 
Join Date: Apr 2012
Location: YVR, KUL
Programs: MH, AC, AS
Posts: 1,697
Originally Posted by brbear View Post
Also flying on the 12th, first thing. Hoping I'll be able to use the old OLCI system on the 10th (as the system upgrade doesn't start until 7pm). I guess this would still be accepting the 5-digit PNR?

Hope that KLIA isn't too chaotic that morning...
If the PNRs don't work for whatever reason, use the e-ticket number. I think that stays the same.
SilverChris is offline  
Old Jun 9, 17, 6:20 am
  #7  
FlyerTalk Evangelist
 
Join Date: May 2000
Location: Little dot on map
Programs: AA-PlatLife, BA-Gold, SPG-LTP, HL-DIA
Posts: 25,750
System Upgrade info

https://www.malaysiaairlines.com/my/...m_upgrade.html

Remember that there will be bolts and screws out of place for the next week or so as far as the website/check in is concerned.

It took SQ & CX over a month to sort their systems out, and when BA and QF transitioned to Amadeus, it was disastrous for over 6 months! Lets just hope MH fares better...
Guy Betsy is offline  
Old Jun 9, 17, 7:30 pm
  #8  
Suspended
 
Join Date: Sep 2014
Location: Brunei
Programs: Enrich Sapphire. Kris Flyer Silver.Le Club Accorhotels,Starwood.
Posts: 2,201
Originally Posted by Guy Betsy View Post
https://www.malaysiaairlines.com/my/...m_upgrade.html

Remember that there will be bolts and screws out of place for the next week or so as far as the website/check in is concerned.

It took SQ & CX over a month to sort their systems out, and when BA and QF transitioned to Amadeus, it was disastrous for over 6 months! Lets just hope MH fares better...
Will be interesting to see how MH cope during the month of ramadhan when staff are not eating meals/drinking water during working hours and being on a fast affects productivity.

They surely could have been rational about it and done the switch over either before/after Ramadhan.

Just saying as half the staff in my office look like they are half awake and drained of energy. But it is normal during the fast.
wolf72 is offline  
Old Jun 10, 17, 3:52 am
  #9  
 
Join Date: Jun 2014
Programs: Honors Diamond, Bonvoy Gold, Accor Gold, OW Sapphire, SIXT Diamond
Posts: 669
Originally Posted by Guy Betsy View Post
https://www.malaysiaairlines.com/my/...m_upgrade.html

Remember that there will be bolts and screws out of place for the next week or so as far as the website/check in is concerned.

It took SQ & CX over a month to sort their systems out, and when BA and QF transitioned to Amadeus, it was disastrous for over 6 months! Lets just hope MH fares better...
Just to share, I've already not been able to check-in or book flights since this morning. A good 10 hours before the system was supposed to be taken offline at 9pm today.

Sign of things to come ?
wantan is offline  
Old Jun 10, 17, 6:09 am
  #10  
Suspended
 
Join Date: Sep 2014
Location: Brunei
Programs: Enrich Sapphire. Kris Flyer Silver.Le Club Accorhotels,Starwood.
Posts: 2,201
Originally Posted by wantan View Post
Just to share, I've already not been able to check-in or book flights since this morning. A good 10 hours before the system was supposed to be taken offline at 9pm today.

Sign of things to come ?
I had problems two weeks ago trying to book a flight and gave up. Ended up flying Royal Brunei instead to Bangkok and ended up saving RM500 flying direct rather than on MH via KL.

Flew back to KL via Air Asia instead.
wolf72 is offline  
Old Jun 10, 17, 5:28 pm
  #11  
Suspended
 
Join Date: Sep 2014
Location: Brunei
Programs: Enrich Sapphire. Kris Flyer Silver.Le Club Accorhotels,Starwood.
Posts: 2,201
7.20am...portal is still out of action.
wolf72 is offline  
Old Jun 12, 17, 10:06 pm
  #12  
 
Join Date: Nov 2014
Location: SIN/BRS
Programs: A3 *G
Posts: 433
I know the entire thing is still buggy and not working as hell, but I'd love to see if the MH-issued 6 digit PNR would finally work on BA/QF/AY's online Manage My Booking.
MeltingAlf is offline  
Old Jun 12, 17, 10:37 pm
  #13  
 
Join Date: Aug 2015
Location: SIN
Programs: MH Gold / OW Sapphire
Posts: 56
Originally Posted by MeltingAlf View Post
I know the entire thing is still buggy and not working as hell, but I'd love to see if the MH-issued 6 digit PNR would finally work on BA/QF/AY's online Manage My Booking.
Just tried pulling up a booking with an MH 6 digit PNR on BA and QF and it seems to work.
brbear is offline  
Old Jun 12, 17, 10:39 pm
  #14  
Suspended
 
Join Date: Sep 2014
Location: Brunei
Programs: Enrich Sapphire. Kris Flyer Silver.Le Club Accorhotels,Starwood.
Posts: 2,201
Originally Posted by MeltingAlf View Post
I know the entire thing is still buggy and not working as hell, but I'd love to see if the MH-issued 6 digit PNR would finally work on BA/QF/AY's online Manage My Booking.

Think it work's already. I just pulled my reservation and it worked.
wolf72 is offline  
Old Jun 12, 17, 10:40 pm
  #15  
 
Join Date: Jun 2017
Location: Singapore
Programs: EXP PLT, UA1K, QF Gold
Posts: 19
Business CLass seats assignment Chargeable

Called MH reservations to confirm seats after migration - all seats wiped & asked to pay MYR$11 per sector for a business class seat assignment - is this a future enhancement?

Flights showing on the app but the app is full of bugs and you cannot select seats or update contact details
GlobalTvller is offline  

Thread Tools
Search this Thread
Search Engine: