Enrich Award - 6 Month Limit on Partner Awards?
#1
Original Poster
Join Date: May 2009
Location: Singapore
Programs: Show me the points!
Posts: 1,224
Enrich Award - 6 Month Limit on Partner Awards?
Just got off the phone with Enrich where I asked to get a quote on points required for flight early next year. Gentleman said they can only book partner awards 6 months in advance. Anyone else experience that?
#2
Join Date: Sep 2012
Location: Kuching, Malaysia. Perth, Australia.
Programs: MH-Plat OWE, HH-Diamond, SPG-Plat, MR-Plat, IHG-PlatAmb
Posts: 155
They can book it, but they just can't price it until at least 6 months out; experienced this with an attempted EY booking.
#3
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
#4
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,903
I've never heard of this supposed 6-month rule until I tried booking a partner award a few days ago. It's been their policy "all this while", apparently. Strange, because in the not too distant past I've booked partner awards way more than 6 months out.
#6
Join Date: Sep 2012
Location: Kuching, Malaysia. Perth, Australia.
Programs: MH-Plat OWE, HH-Diamond, SPG-Plat, MR-Plat, IHG-PlatAmb
Posts: 155
As an update, managed to get my EY F booking ticketed today despite being slightly > 6 months out. I did however make this booking 2 days ago and it took ~40 calls to get the miles and taxes priced, deducted and ticketed. :-:
#7
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
#9
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,903
This is why I love the Sentral office ^
#10
Join Date: May 2012
Programs: SPG Plat
Posts: 792
Looks like I'm visiting their KL Sentral office this weekend...
#14
Join Date: Oct 2015
Location: KCH
Programs: Marriott Ambassador, KFEG
Posts: 113
I have been able to get bookings for dates nearly a year out but yes, they cannot price and issue > 6 months.
40 calls!?!
Thanks for the info.
Last edited by dctravels74; May 31, 2017 at 8:55 pm
#15
Original Poster
Join Date: May 2009
Location: Singapore
Programs: Show me the points!
Posts: 1,224
Wow, crazy stories. Today I called and while they could price and hold a QR flight, they didn't see the CX availability that I preferred and saw on BA.com and Qantas. Very strange all around!